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stocker associate resume example with 12 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations. Focused, driven customer service associate considered a team player and reliable employee committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Fast worker with attention to detail and completeness with team player attitude in fast-paced, constantly changing environments. Complete efficient and well-organized determination to drive sales accordingly. Diligent employee well-versed in accurately coordinating paperwork such as contracts, purchase orders, requisitions and refund requests. Experienced in working with hardware/ housewares inventory and keeping documentation up-to-date for optimal recordkeeping. Outstanding safety and zero error records. Safety-focused and attentive to detail with proven history of reducing hazards through proactive identification.

Skills
  • Willing to Learn
  • Paperwork Completion
  • Customer Service
  • Punctual and Reliable
  • Friendly and Personable
  • Verbal and Written Communication
  • Energetic and Outgoing
  • Flexible Scheduling
  • Sorting and Labeling
  • Material Loading and Unloading
  • Cleaning and Organization
  • Problem-Solving
  • Attention to Detail
  • Self-Motivated and Disciplined
Work History
Stocker Associate, 08/2020 to Current
American Residential ServicesVirginia Beach, VA,
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Took on customer service duties, contributing with teams of up to 6 to achieve top ratings in satisfaction surveys.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Checked packages and merchandise for damage and notified vendors.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
Warehouse Associate, 01/2018 to 01/2021
Crst InternationalBeachwood, OH,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Checked packages and merchandise for damage and notified vendors.
  • Completed over 150 customer orders each day in warehouse setting.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Worked safely around moving machinery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Customer Service Associate, 09/2008 to 10/2016
Acme Markets, IncCity, STATE,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Maintained accurate and current customer orders in order to fulfill each and every special need of each and every person
  • Sub-in manager when needed, made sure all and other store associate made customer service satisfaction their number one priority
  • Ordered, displayed, and rotated company product to ensure zero waste of product while also keeping customers' best interest in mind
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Recommended products to customers, thoroughly explaining details.
Education
High School Diploma: , Expected in 06/2008 to Burlington County Institute of Technology - Medford, New Jersey,
GPA:

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Resume Overview

School Attended

  • Burlington County Institute of Technology

Job Titles Held:

  • Stocker Associate
  • Warehouse Associate
  • Customer Service Associate

Degrees

  • High School Diploma

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