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Stock Associate Resume Example

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STOCK ASSOCIATE
Summary

I have been in retail for most of my working career. I also have experience in sales, janitorial work.

Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic. Able to lift 100 pounds and trained to operate floor jacks and mobile equipment.

Energetic Stocker with 5-year background stocking shelves for various companies. Courteous and cordial individual with expertise in shipping and receiving and conducting physical inventories. Superb problem-solving, communication and time management abilities.

Diligent asset protection specialist possessing superior work ethic, friendly demeanor and 2 years of experience. Customer-focused employee with commitment to quality assurance. Skillful in receiving, inspecting and logging products. Expertise in maintaining cleanliness of storage areas.

Motivated to apply education and customer service abilities to enhance store operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in most computer and store with advanced interpersonal abilities.

Skills
  • Product displays
  • Skilled in Customer Service
  • Safety methods
  • Merchandise stocking
  • Loss prevention
  • Inventory replenishment
  • Store planning and display design
  • Customer service
  • Business operations
  • Process improvement
  • Relationship development
  • Communications
  • Inventory management
  • Supervision
  • Team management
  • Planning and coordination
  • Security systems
  • Organization
  • Project organization
  • Invoice generation
  • Team building
  • Operational improvement
  • CCTV
  • Problem resolution
  • Cleaning and janitorial work
Experience
GabesFebruary 2020 to CurrentStock Associate
Washington, PA
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Assisted customers based on currently available product, promotional and policy information.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Replenished inventory with focus on addressing customer needs.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Bent, lifted, opened, and moved all products weighing up to 50 pounds.
The Home DepotMarch 2019 to February 2020Asset Protection Specialist
Washington, PA
  • Executed prevention plan for internal and external theft to reduce fraud.
  • Detained shoplifters, following local laws and company policies governing apprehensions.
  • Constructed detailed case and investigative reports for local authorities.
  • Created safety programs to validate compliance and established store security procedures to minimize loss.
  • Participated in court proceedings with evidence to support allegations.
  • Initiated associate investigations, uncovering suspicious activities.
  • Carefully monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
  • Gathered loss control data and compiled information into reports for submission to appropriate customers.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Utilized Theft portal to compile data gathered from various sources.
Family Dollar Stores Inc.September 2018 to March 2019Assistant Store Manager
Washington, PA
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assisted in overall day-to-day operations of store including continuous development of effective storeassociates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Mentored team on effective upselling and cross-selling techniques.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Coached and developed store associates through formal and informal interactions.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Education and Training
Canon Mcmillan High SchoolGEDCanonsburg, Pa
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Resume Overview

Companies Worked For:

  • Gabes
  • The Home Depot
  • Family Dollar Stores Inc.

School Attended

  • Canon Mcmillan High School

Job Titles Held:

  • Stock Associate
  • Asset Protection Specialist
  • Assistant Store Manager

Degrees

  • GED

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