LiveCareer-Resume

steward resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Motivated employee with experience receiving and storing supplies while maintaining an organized storage area. Cross-trained in multiple roles to provide coverage to team members and meet expected demands. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Conversational skills in English and ASL.

Skills
  • Decision Making
  • Physical Stamina
  • Kitchen Operations
  • Quality Assurance
  • Manual Dexterity
Experience
04/2022 to 12/2022
Steward The Kessler Collection Beaver Creek, CO,
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Disinfected kitchen surfaces, equipment and tools using cleaner to sanitize.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Swept, mopped and cleaned dining areas to provide diners with clean and germ-free surfaces.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Sorted recyclable items from garbage and placed in recycling bins.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Performed unloading of incoming consumables and storage for organization of products and easy access for use.
  • Made friendly conversation with customers to provide enjoyable experience.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Effectively multitasked within fast-paced environment.
06/2021 to 09/2022
Team Leader Member Watco Companies, Inc. Denver, CO,
  • Fostered positive employee relationships through communication, training and development coaching.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
  • Recommended and executed improvements for production and product quality.
  • Stocked shelves and supplies and organized consumables to maintain a organized environment.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Inspected incoming shipments and assisted in maintaining storage area for efficiency and accessible manner.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Managed receiving and storing of incoming consumables.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
10/2021 to 04/2022
Customer Service Representative Ntt Data Corporation Woodlake, CA,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Mentored new employees on procedures and policies to maximize team performance.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
05/2020 to 01/2021
Customer Service Associate Publix City, STATE,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Utilized fork lift to unload merchandise and inspected incoming merchandise for quantities and possible damage.
  • Maintained storage areas in well organized manner to ensure ease of tracking and accessibility.
  • Maintained inventory of merchandise to ensure shelves were stocked as needed.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Participated in ongoing training to enhance job skills and knowledge.
Education and Training
Expected in 06/2021 to to
High School Diploma:
Florida School For The Deaf And Blind - St. Augustine,
GPA:

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Resume Overview

School Attended

  • Florida School For The Deaf And Blind

Job Titles Held:

  • Steward
  • Team Leader Member
  • Customer Service Representative
  • Customer Service Associate

Degrees

  • High School Diploma

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