Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Personable and detail oriented with 10+ years in marketing and service industry. Adaptable and driven with strong work ethic. Responsible and well trained to work in fast paced environments.
- Leadership experience
- Catering marketing
- Client rapport building
- Catering coordination
- Guest relations & service-oriented
- Conflict resolution
- Workflow management
- Business growth
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- Training & development
- Reliable & trustworthy
- Outstanding customer service
- Cash & credit transactions
- Cash register operation
- Time management
- Schedule creation & maintenance
- Multi-tasking
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10/2015 to Current Stay-at-Home Mother Jccs Of North America – Beachwood, OH,
In 2015 I became a mother to twins and took time away from the workforce to care for my growing children and our home. Now that they are nearing K-12, I am eager to return to pursuing a full-time career. In that time:
- Networked with other stay at home moms and organized a 500+ member social media group to sell and swap kids clothes and shoes.
- Networked on the Marketplace to sell custom homemade welcome signs for front porches and sold over 30+ custom signs.
- Managed budget
- Scheduling & time management
- Multi-tasking
- Conflict Management
01/2010 to 09/2015 Server, Lead Bartender, Catering Coordinator Johnny Carino's – City, STATE,
Began working for Johnny Carino's as a Server, within a month was promoted to Bartending and quickly took over as Lead Bartender while continuing serving as well. After six months I was offered the Catering Coordinator position in the company and for the rest of my five years with the company held those job roles and handled all related duties.
- Managed staff for catering events
- Trained new wait staff & bartenders
- Executed scheduling, logistics & follow-ups with event staff
- Customized menus & managed food preparation for special events
- Promoted services to drive revenue, liaising with sales team members, providing quotes & drafting proposals for client presentation
- Met prospective customers through networking to increase local business & venue clientele
- Operated POS terminals to input orders, split bills & calculate totals
- Directed food delivery & presentation to maintain catering operations
- Advertised, marketed & assisted customers in selecting appetizers, entrees & desserts and recommended alternative items for food allergies & gluten intolerances
- Enforced minimum age requirements for consumption of alcoholic beverages
- Managed cash register & collected payments for drinks & food
- Stocked & tracked inventory & maintained cleanliness of all supplies
- Excellent communication & hospitality skills, recognized by clients on a daily basis
- Demonstrated the ability to multi-task at a fast pace while dealing with various situations/individuals
06/2005 to 01/2010 Bartender, Server Chili's Grill & Bar – City, STATE,
First started at Chili's as a Server and was promoted after two months and trained as a Bartender. Immediately after being trained I took on the busiest shifts during the week and weekends, I enjoyed the fast paced atmosphere and excelled in multi-tasking.
- Trained new bartenders to increase knowledge of drink preparation & upselling techniques
- Educated guests on daily specials & appetizers, entrees, desserts & other menu items
- Upsold customers from shelf to premium brands to help boost sales
- Operated cash register & Point of Sale (POS) system for transactions & made proper change for cash transactions
- Stocked bar with beer, wine, liquor & related supplies
- Kept close track of bar tabs & transferred open tabs to dining area seamlessly, smoothing process for wait staff
- Multitasked to meet customer, business operations and server needs with minimal errors or delays
- Supported servers by preparing specialty drinks for patrons in all areas of establishment
- Engaged in small talk with patrons to build rapport & earn repeat business
- Enforced minimum age requirements for consumption of alcoholic beverages
09/2002 to 06/2005 Preschool Lead Teacher St Paul's Preschool & Childcare – City, STATE,
Began at St Paul's as a teachers aid after 4 months was then moved up to Lead Teacher of children ages 2-3. During my second year I was transferred to the Lead Teacher of the 3-5 year old Preschool Class.
- Organized & led activities to promote physical, mental & social development
- Distributed quarterly progress assessments & milestone reports to each parent
- Controlled classroom environments with clearly outlined rules & positive reinforcement techniques
- Created & implemented developmentally appropriate curriculum addressing all learning styles
- Maintained daily records of individual activities, behaviors, meals & naps
- Incorporated music, art & theater into lesson planning
- Collaborated with colleagues on developing new classroom projects & monthly themes
- Observed children for signs of illness, injury, emotional disturbance, learning disorders & speech problems
Expected in 2002 High School Diploma:
Olympus High School - Salt Lake City, UT
GPA:
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