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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personable and detail oriented with 10+ years in marketing and service industry. Adaptable and driven with strong work ethic. Responsible and well trained to work in fast paced environments.

Skills
  • Leadership experience
  • Catering marketing
  • Client rapport building
  • Catering coordination
  • Guest relations & service-oriented
  • Conflict resolution
  • Workflow management
  • Business growth
  • Training & development
  • Reliable & trustworthy
  • Outstanding customer service
  • Cash & credit transactions
  • Cash register operation
  • Time management
  • Schedule creation & maintenance
  • Multi-tasking
Experience
10/2015 to Current
Stay-at-Home Mother Jccs Of North America Beachwood, OH,

In 2015 I became a mother to twins and took time away from the workforce to care for my growing children and our home. Now that they are nearing K-12, I am eager to return to pursuing a full-time career. In that time:

  • Networked with other stay at home moms and organized a 500+ member social media group to sell and swap kids clothes and shoes.
  • Networked on the Marketplace to sell custom homemade welcome signs for front porches and sold over 30+ custom signs.
  • Managed budget
  • Scheduling & time management
  • Multi-tasking
  • Conflict Management
01/2010 to 09/2015
Server, Lead Bartender, Catering Coordinator Johnny Carino's City, STATE,

Began working for Johnny Carino's as a Server, within a month was promoted to Bartending and quickly took over as Lead Bartender while continuing serving as well. After six months I was offered the Catering Coordinator position in the company and for the rest of my five years with the company held those job roles and handled all related duties.

  • Managed staff for catering events
  • Trained new wait staff & bartenders
  • Executed scheduling, logistics & follow-ups with event staff
  • Customized menus & managed food preparation for special events
  • Promoted services to drive revenue, liaising with sales team members, providing quotes & drafting proposals for client presentation
  • Met prospective customers through networking to increase local business & venue clientele
  • Operated POS terminals to input orders, split bills & calculate totals
  • Directed food delivery & presentation to maintain catering operations
  • Advertised, marketed & assisted customers in selecting appetizers, entrees & desserts and recommended alternative items for food allergies & gluten intolerances
  • Enforced minimum age requirements for consumption of alcoholic beverages
  • Managed cash register & collected payments for drinks & food
  • Stocked & tracked inventory & maintained cleanliness of all supplies
  • Excellent communication & hospitality skills, recognized by clients on a daily basis
  • Demonstrated the ability to multi-task at a fast pace while dealing with various situations/individuals
06/2005 to 01/2010
Bartender, Server Chili's Grill & Bar City, STATE,

First started at Chili's as a Server and was promoted after two months and trained as a Bartender. Immediately after being trained I took on the busiest shifts during the week and weekends, I enjoyed the fast paced atmosphere and excelled in multi-tasking.

  • Trained new bartenders to increase knowledge of drink preparation & upselling techniques
  • Educated guests on daily specials & appetizers, entrees, desserts & other menu items
  • Upsold customers from shelf to premium brands to help boost sales
  • Operated cash register & Point of Sale (POS) system for transactions & made proper change for cash transactions
  • Stocked bar with beer, wine, liquor & related supplies
  • Kept close track of bar tabs & transferred open tabs to dining area seamlessly, smoothing process for wait staff
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment
  • Engaged in small talk with patrons to build rapport & earn repeat business
  • Enforced minimum age requirements for consumption of alcoholic beverages
09/2002 to 06/2005
Preschool Lead Teacher St Paul's Preschool & Childcare City, STATE,

Began at St Paul's as a teachers aid after 4 months was then moved up to Lead Teacher of children ages 2-3. During my second year I was transferred to the Lead Teacher of the 3-5 year old Preschool Class.

  • Organized & led activities to promote physical, mental & social development
  • Distributed quarterly progress assessments & milestone reports to each parent
  • Controlled classroom environments with clearly outlined rules & positive reinforcement techniques
  • Created & implemented developmentally appropriate curriculum addressing all learning styles
  • Maintained daily records of individual activities, behaviors, meals & naps
  • Incorporated music, art & theater into lesson planning
  • Collaborated with colleagues on developing new classroom projects & monthly themes
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders & speech problems
Education
Expected in 2002
High School Diploma:
Olympus High School - Salt Lake City, UT
GPA:

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Resume Overview

School Attended

  • Olympus High School

Job Titles Held:

  • Stay-at-Home Mother
  • Server, Lead Bartender, Catering Coordinator
  • Bartender, Server
  • Preschool Lead Teacher

Degrees

  • High School Diploma

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