stay at home mom resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Knowledge of the lending process;
Considerable knowledge of document format, use and processing methods;
Considerable amount of knowledge in mathematics;
Ability to communicate effectively with co-workers, supervisors, customers/public;
Ability to work in a team environment or individually with little or no supervision;
Ability to determine the need for revision of work procedures and instructions;
Ability to manage multiple tasks with many interruptions;
Ability to prioritize multiple tasks;
Strong organizational skills;
Strong work ethic;
High attention to detail;
Experience using Microsoft Word, Excel and Outlook
Experience
Stay at Home Mom, 05/2019 to Current Oakleaf Village Of Raleigh – Urbana, IL,
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Engaged my children with games and puzzles to promote mental development and enjoyment.
Cooked all meals for my children
Washed dishes and clothing
All daily cleaning and chores around the house
Server, 10/2010 to 05/2019 El Sombrero Restaurant – City, STATE,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Trained new employees on restaurant procedures and plating techniques.
Developed strong and lasting resident relationships.
Financial Services Rep/Licensed Mortgage Assistant, 10/2016 to 06/2018 Alaska USA Federal Credit Union – City, STATE,
Maintained confidentiality of bank records and client information.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Adhered to financial services security and audit procedures.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Directed specific questions to appropriate branch personnel.
Opened new checking, savings and lines of credit for customer accounts.
Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Built and maintained client relationships through quality, personalized interactions.
Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Kept teller window areas clean, organized and fully stocked.
Balanced bank's vault of daily cash for withdrawals and deposits.
Complied applications and paperwork and double-checked for accuracy.
Developed and maintained relationships with local real estate agents.
Loan Closer/Loan Processor Supervisor, 11/2013 to 09/2016 State Of Alaska DCCED – City, STATE,
Know and understand all of the loan programs and the statues, regulations, policy and procedure that
govern them;
Evaluate and document performance of staff;
Supervise and direct staff responsible for preparing, reviewing and processing the required loan
documents;
Review all loan documents prior to execution to ensure accuracy, completeness and compliance with
instructions, policies and procedures;
Verify that adequate insurance has been obtained to protect collateral;
Verify that all required documents have been received and properly recorded;
Review title insurance policies to ensure that all liens have been cleared;
Ensure that proper fees and other conditions have been met;
Verify closing cost calculations and amortization schedules;
Enter loan and borrower information into the LOANS system;
Use information maintained in LOANS to create reports for professional staff, the legislature and outside
agencies;
Contact by phone, mail and e-mail with borrowers, Coast Guard, IRS, Recorders Offices throughout the
state, brokers, insurance companies, Child Support, CFEC, and other state and federal agencies as well
as private sector offices; and
Advise applicants or their agents of any deficiencies which must be rectified before closing is completed.
Loan Closer/Processor I (training level) (11/2013 – 8/2014)
Loan Closer/Processor II (journey level) (8/2014 – 9/2014)
Appointed as back-up Supervisor/Loan Closer/Processor III;
Selected, prepared, reviewed, and processed legal documentation relating to all aspects of processing,
finalizing and closing loans. Including documentation to originate loans, modify loans, and secure
collateral;
Knowledgeable with regard to, and able to follow, State statutes, Federal regulation, policy and
procedures;
Placed liens on various types of collateral, and prepared documentation to do so;
Provided documents to loan applicants, attorneys, title insurance companies, brokers, insurance agents,
financial institutions and other State and Federal agencies to obtain, coordinate and accomplish proper
execution of required documentation necessary to finalize, fund and close a loan;
Transmitted documents to various agencies for lien placement/recordation;
Analyzed, understood and interpreted Uniform Commercial Code filings, real estate title insurance
policies, vessel certificates of documentation, vessel abstracts, DMV registration and titles, aircraft title
insurance policies, international registry search;
Accomplished all financial transactions associated with loan funding and closing;
Assured that all closing documents and transactions are accurately executed;
Established new loan information in the accounting system, by means of data entry;
Prepared necessary documentation to release liens;
Comprehensive understanding of consequence of error; and
Prepared monthly loan statistical reporting for management.
Education and Training
High School Diploma: , Expected in 06/2008 to Omak High School - Omak, WA, GPA:
: General Education Requirements/Business, Expected in to Central Washington University - Ellensburg, WA, GPA:
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