stay at home dad resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
I am a hardworking and reliable individual with a strong sense of trends and patterns. I am looking to apply my data collecting, entering and processing knowledge to use. I am eager to get my hands on.
It seems on paper with my education and work history Hardworking and reliable seem opposite, however gaps in both are due to family. I stayed home after high school to care for my little brother and ill uncle before he passed away. I am currently a Stay at Home Dad.
Skills
Good Organization
Relationship development
Problem resolution
Customer service
Trend analysis
45 WPM
Planning and coordination
Team management
Inventory management
Supervision
Group instruction
Research support
Leadership strength
Materials preparation
Education and Training
Metro High School Cedar Rapids, IA, Expected in 05/2007 ā āGED: - GPA:
Kirkwood Community CollegeCedar Rapids, IAExpected in ā āAssociate of Applied Science:Business Marketing - GPA:
Experience
The Del Monte Lodge - Stay at Home Dad Pittsford, NY, 09/2019 - Current
Manages a dynamic schedule for 3
Teach/studying Early Childhood development by actively engaging in learning activities on a daily scheduled basis
Followed established course outline to prepare lessons and convey information and enhance understanding of materials.
Helps individual with special needs eat meals with kindness and patience.
Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Determined and tracked budget expenses with accuracy and transparency.
Organized supplies for efficient use based on expected customer needs.
Delivered special request items such as cribs to guest rooms.
Washed and polished glass windows and doors to keep entryways clear and professional.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Managed laundry with proper care and attention to needs of different linens and articles of clothing.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Bmi Hospitality Management - Hotel Front Desk Supervisor Seatac, WA, 02/2020 - 09/2020
Monitored reservations to track incoming parties and special events.
Arranged special accommodations for guests to maintain optimal satisfaction
Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
Secured guest valuables in main safe or individual boxes.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Worked with Front Desk Manager and Front Desk Gallery Hosts to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Trained employees in proper operational procedures and shared company policies and regulations.
Collected and processed data for events, groups, and individuals. Utilizing said data against trends of stay and entertainment.
Input customer data using "Opera" and "Reserve" software and made immediate updates to reflect room changes.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
The Hotel At Kirkwood Center - Hotel Front Desk Clerk City, STATE, 03/2016 - 02/2019
Secured guest valuables in main safe or individual boxes.
Monitored reservations to track incoming parties and special events.
Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Arranged special accommodations for guests to maintain optimal satisfaction
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Worked in and with all departments (Housekeeping, Restaurant, Event Center, etc) to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Input customer data using "Opera" and "Maestro" software and made immediate updates to reflect room changes.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to Front Desk Manager and Administrative Office Manager on daily basis.
RingoldRuffalLoevitzLoevitz - Lead Caller City, STATE, 02/2014 - 03/2016
Coached team members on metrics and consumer experience behavior identification to improve satisfaction ratings.
Reduced process lags and effectively trained staff on customer satisfaction protocols and first call resolution best practices.
Worked with companies to engineer scripts and talking points for Callers
Delivered constructive call process feedback.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Evaluated customer account information to assess current issues and determine potential solutions.
Trained new employees on Script and conversational selling processes to promote efficiency and productivity team-wide.
Documented conversations with customers to track requests, problems and solutions.
Ranked as most effective in Gathering Donations out of 25 representatives.
Accurately documented calls and caller information multiple software and made updates to data as needed.
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