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Station Specialist (Lead) Resume Example

Resume Score: 80%

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STATION SPECIALIST (LEAD)
Professional Summary
Retail Manager who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling. Experienced Retail Manager professional with strong leadership and relationship-building skills.
Skills
  • Outstanding Communication 
  • Excellent Leadership
  • Conflict Resolution 
  • Analytical problem solver
  • Goal-oriented
  • Positive and upbeat
Languages
Fluent in Spanish.
Work History
Station Specialist (Lead), 03/2016 to Current
Stitch Fix – Bethlehem, PA
  • Demonstrate and model the companies values and expectations.
  • Assist in managing operational flow of the department by making the appropriate decisions to help the team succeed.
  • Support the management team by meeting daily goals in all aspects of the Outbound operation.
  • Leads a team of 10-15 people at a time.
  • Trains, gives affirmative feedback to associates and ensures they have what they need to be their best selves.
  • Help other departments in the warehouse, when needed.




Supervisor, 06/2015 to 03/2016
Pet Supplies Plus – Whitehall, PA
  • Lead the team through proper opening and closing procedures.
  • Supervise a sales team of 8-10 associates.
  • To deliver exceptional service to customers by anticipating needs, providing informative advice to assist with purchasing decisions, and promoting a fun shopping environment.
  • Assist in communicating team results and delegating tasks, learns and performs back office procedures to comply with standards and expectations.
  • Communicate opportunities to improve customer engagement and team member performance to store Manager.






  • Assistant Manager, 08/2012 to 07/2014
    Skechers – Tannersville, PA
    • Manage a total of 10-12 associates at a time.
    • Responsible for unloading and tracking the stores inventory.
    • Achieve sales goals and service performance required daily. ​
    • Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.​
    • Establish operational objectives and work plans and delegated assignments to other associates.
    • Perform daily operational functions including opening and closing the store.


    Stock Lead, 11/2010 to 09/2013
    Calvin Klein – Tannersville, PA

    • Stock and replenished merchandise according to store merchandising layouts.
    • Price merchandise, stock shelves and take inventory of supplies.
    • Clean and organize the store, including the checkout desk and displays.
    • Receive and process inventory.
    Education
    GED: Monroe Tech Institute - PA
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    Resume Overview

    Companies Worked For:

    • Stitch Fix
    • Pet Supplies Plus
    • Skechers
    • Calvin Klein

    School Attended

    • Monroe Tech Institute

    Job Titles Held:

    • Station Specialist (Lead)
    • Supervisor
    • Assistant Manager
    • Stock Lead

    Degrees

    • GED :

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