state eligibility consultant resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Motivated state worker with experience successfully managing and monitoring eligibility information for members and groups. Highly skilled at facilitating program approval or denial through qualifications assessment, fact checking and record keeping. Confident and committed to promoting positive customer outcomes through dynamic communication and exemplary engagement skills.
Skills
Case Management/Interpretation
Developmental Disabilities Experience
teaching/Special Education
CPR certified
EMR certified
Managing schedules and maintaining accurate patient records
Policy Interpretation
Telephone Etiquette/Effective Communication Skills
System Verification
Individualized and Group Training/Team Meetings
Paperwork and Documentation organization
Eligibility Requirements
Intakes and Assessments
HIPAA Regulations
Work History
State Eligibility Consultant, 06/2022 to Current State Of Indiana – Corydon, IN,
Communicated with people from various cultures and backgrounds on application process.
Documented all communication with applicants and inputted information into system using IEDSS.
Interviewed applicants and explained scope of different available benefits.
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Managed processing of financial assistance and food stamp benefits applications.
Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Scheduled appointments with applicants to gather information and explain benefits processes.
Direct Support Professional Caregiver, 08/2019 to 07/2021 Fraser – Coon Rapids, MN,
Built strong relationships with clients to deliver emotional support and companionship.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Provided transportation to doctor's appointments, grocery stores, salons.
Transported individuals to events and activities.
Entertained, conversed and read aloud to keep patients mentally alert.
Cashier, 03/2019 to 10/2020 Rock Island-Milan School District #41 – Rock Island, IL,
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained cash drawer of $200 or more per shift.
Completed inventory counts and ordered merchandise.
Resident Care Aide, 03/2017 to 03/2019 Common Spirit – Morrilton, AR,
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Documented residents' mental status, sleep and eating patterns in medical record books.
Recognized and reported abnormalities or changes in patients' health status to the nurse.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Determined specific needs and provided most appropriate level of services for patient well-being.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Education
Bachelor of Science: Psychology, Expected in 05/2023 to Indiana State University - Terre Haute, IN, GPA:
High School Diploma: , Expected in 05/2018 to Southmont Sr High School - Crawfordsville, IN, GPA:
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