LiveCareer-Resume

Staffing Supervisor resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Agile and adaptable team leader with stellar customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Scheduling
  • Office administration
  • Recruitment
  • Staff education and training
  • Supervision
  • Problem resolution
  • Customer service
  • Team building
Education
Tishomingo County High School Iuka, MS Expected in 05/2014 High School Diploma : - GPA :
Northeast Mississippi Community College Booneville, MS Expected in Associate of Arts : English Education - GPA :
Work History
Help At Home - Staffing Supervisor
Carbondale, IL, 09/2019 - Current
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Recruited and screened qualified potential employees.
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving product issues.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Managed controllable P&L line items, including inventory, cash and payroll.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Answered questions about store policies and concerns to support positive customer experiences.
Phi-Inc - Help Desk Specialist
Lafayette, LA, 09/2018 - 02/2019
  • Demonstrated professionalism and courtesy with customers and employees while working to resolve complaints, problems or respond to questions.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Offered information across multiple different platforms to answer questions from bank employees and bank customers.
  • Oprated multiple different softwares at one time.
  • Managed to multi-task answering the phones, emails, and paperwork.
Pacific Sunwear - Book Seller
Sugar Land, TX, 02/2017 - 02/2019
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Processed information and merchandise through POS register system.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
Cato - Sales Associate
City, STATE, 08/2015 - 03/2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Processed product returns and assisted customers with other selections.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.

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Resume Overview

School Attended

  • Tishomingo County High School
  • Northeast Mississippi Community College

Job Titles Held:

  • Staffing Supervisor
  • Help Desk Specialist
  • Book Seller
  • Sales Associate

Degrees

  • High School Diploma
  • Associate of Arts

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