Staffing Supervisor resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Agile and adaptable team leader with stellar customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Skills
Scheduling
Office administration
Recruitment
Staff education and training
Supervision
Problem resolution
Customer service
Team building
Education
Tishomingo County High SchoolIuka, MSExpected in 05/2014 ā āHigh School Diploma: - GPA:
Northeast Mississippi Community CollegeBooneville, MSExpected in ā āAssociate of Arts:English Education - GPA:
Work History
Help At Home - Staffing Supervisor Carbondale, IL, 09/2019 - Current
Administered compensation, benefits and performance management systems and safety and recreation programs.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Recruited and screened qualified potential employees.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by resolving product issues.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Exhibited excellent people skills during interaction with employees and customers.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Managed controllable P&L line items, including inventory, cash and payroll.
Completed daily paperwork and computer entry of sales data as established by management.
Answered questions about store policies and concerns to support positive customer experiences.
Phi-Inc - Help Desk Specialist Lafayette, LA, 09/2018 - 02/2019
Demonstrated professionalism and courtesy with customers and employees while working to resolve complaints, problems or respond to questions.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Offered information across multiple different platforms to answer questions from bank employees and bank customers.
Oprated multiple different softwares at one time.
Managed to multi-task answering the phones, emails, and paperwork.
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