Staffing Recruiter resume example with 5 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management.
Hardworking and reliable, highly organized, proactive and punctual with team-oriented mentality.
Worked with HR management to devise and update policies based on changing industry and social trends.
Sourced and developed sourcing leads to increase recruiting base.
Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
Managed 200+ employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Supported human resources, controlling resume flow within applicant tracking system.
01/2018 to 09/2018
LowesLumber Liquidators, Inc. – Auburn Hills, MI,
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Processed customer payments quickly and returned exact change and receipts.
Received payments for Products or Services and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted customers with account updates, new service additions and promotional offers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
07/2017 to 01/2018
Sales AssociateLumber Liquidators, Inc. – Berkeley, CA,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Sold various products by explaining unique features and educating customers on proper application.
Processed orders through system and coordinated product deliveries.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Educated customers on product and service offerings.
Recommended merchandise to customers based on needs and preferences.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Stayed up to date on store promotions, payment policies and security practices.
05/2016 to 07/2017
Sales AssociateAT&T Inc. – City, STATE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Negotiated and closed deals with minimal oversight.
Processed orders through system and coordinated product deliveries.
Offered product and service consultations and employed upselling techniques.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Mixed and matched paints according to customer specifications.
Educated customers on product and service offerings.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Education and Training
Expected in 05/2011
High School Diploma: Big Sandy High School - Big Sandy, TN, GPA:
Expected in
: Process Technology Nashville State Community College - Waverly TN, GPA:
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