(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Educated and self-motivated worker with excellent time-management skills to multi-task while working within deadlines. Performance-oriented individual that can easily adapt to new settings and positions. Determined team-worker that is dedicated to accomplishing projects. Experienced in office management with great attention to detail, flexibility, organizational skills, and administrative duties. Proficient in computer and software knowledge. Open-minded individual who critically and creatively thinks outside the box to come up with problem solutions.

  • Leadership and management: led groups of people and trained newly hired staff members. Encourages team work and great communication skills to achieve goals as a company and individually.
  • Computer and technology literate: Microsoft office: word, excel, powerpoint. able to type 75 words per minute. design websites and brochures. able to draft proposals and invoices.
  • Maintained security and confidentiality of important documents.
  • Research: observed populations for experiment and research, collect data for analysis, and worked in lab settings.
Hawaii Pacific University Honolulu, HI Expected in 12/2012 Bachelor of Science : Health Sciences - GPA :
  • Relevant Coursework Completed: Health promotion, medical terminology, leadership, health politics, transcultural nursing, nutrition, program coordinator, anatomy/physiology, epidemiology, communication, medical anthropology, chemistry, psychology, sociology, writing intensive, research, etc.
College of Southern Nevada Las Vegas, NV Expected in : - GPA :
  • Continuing education in: Role of the technician, understanding mental illness, medication fundamentals, issues in substance abuse, intro to therapeutic interventions, positive behavior support, leadership,etc.
University of Hawaii At Manoa Honolulu, HI Expected in : - GPA :
  • Relevant Coursework Completed: Microbiology, pharmacology, intensive writing, etc.
Work History
Gallagher Bassett Nz Ltd - Staffing Department/Staffing Coordinator
Lafayette, CA, 06/2018 - 02/2020
  • Developed daily schedules for entire hospital staff.
  • Formulated statistic reports from hospital staff data as requested from staffing department supervisor or director of nursing.
  • Collaborated with nursing education, human resources, and unit supervisors to finalize training and orientation schedules.
  • Trained incoming staffing department staff.
  • Filed documents electronically and manually.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Administrative duties, which included planning and implementing new hospital policies.
State Of Nevada Adult Mental Health Services - Certified Mental Health Technician
City, STATE, 08/2014 - 06/2018
  • Worked as part of a team that includes psychiatrists, medical doctors, social workers, and mental health technicians.
  • Led patient groups in meetings, social, educational, and recreational activities.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Attended therapeutic educational group meetings and supported patients with guidance from RN or other medical professional.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.
  • Charted on each patient daily.
  • Educated incoming staff.
  • Reported to doctors and nurses of patient behaviors throughout the day.
  • Restrain or aid patients as necessary to prevent injury.
  • Respond to emergency codes throughout hospital.
  • Interview patients upon admission.
Susan's Adult Residential Care Home - Case Manager
City, STATE, 01/2005 - 06/2011
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Participated in professional growth programs to support special education improvement efforts.
  • Developed and implemented transition services plan to facilitate movement from medical appointments to activities.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Plan discharge from care facility to home or other care facility.
  • Assessed patients for program eligibility and medical insurance eligibility.

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School Attended

  • Hawaii Pacific University
  • College of Southern Nevada
  • University of Hawaii At Manoa

Job Titles Held:

  • Staffing Department/Staffing Coordinator
  • Certified Mental Health Technician
  • Case Manager


  • Bachelor of Science
  • Some College (No Degree)
  • Some College (No Degree)

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