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Staffing Coordinator & Payroll, Clinic Staffing Resume Example

Resume Score: 80%

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STAFFING COORDINATOR & PAYROLL, CLINIC STAFFING
Professional Summary

Skilled Staffing Specialist who thrives in a fast-paced environment. Detail oriented professional who takes pride in ability to execute tasks efficiently and accurately. Experience as an expert in retail sales offering 13+ years in customer service and sales, including management and training roles. Well versed in product placement and closing potential deals. Recipient of numerous customer service and sales recognition accolades. Focused on exceeding goals and advocating company focuses.

Skills
  • Customer-service oriented
  • Active listening skills
  • Seamless multitasking ability
  • Skilled problem solver
  • Motivated team player
  • Strong conflict resolution skills
  • Strategic sales and people knowledge
  • Natural leader & trainer
  • Proficient in all Microsoft Office products
  • Tech savvy
  • Results driver experience
  • Profit/Loss knowledge
  • Experience with all current Kaiser Permanente Staffing Administration programs including Shifthound, HRConnect, Mainframe, ANSOS, TORT, Send Word Now, Fieldglass & KPIM
Work History
November 2020-CurrentStaffing Coordinator & Payroll, Clinic Staffing | Kaiser Permanente | Riverside, CA
  • Coordinate and fill staffing needs for multiple departments and outpatient clinics including Internal Medicine, Psychiatry, and IM Sub Specialty units such as Cardiology, Endocrinology, Neurology, Nephrology, GI, Osteology & Rheumatology
  • Take and accurately process call-outs from MD's, RN's, LVN's, MA's and Service Reps, collaborating with management to backfill and balance staffing accordingly
  • Prepare and distribute schedules to management and administrative teams
  • Manage all TORT requests including approving or denying vacation or Life Balance days, while maintaining accuracy in employees' accrued time off
  • Process and submit Leave of Absence forms to HRSC such as 1480, 1500, & 1510
  • Utilize programs such as Shifthound, HRConnect & Mainframe to perform staffing and Payroll tasks
  • Exercise knowledge of 7600 and UNAC Union guidelines on a daily basis
January 2019-December 2020Staffing Coordinator, Nursing Administraion | Kaiser Permanente | Fontana, CA
  • Calculate daily staffing needs of all hospital departments including units in Critical Care, Med/Surg, Children's Services and Maternal Child Health, overseeing an upwards of 400 employees
  • Work in close coordination with House Supervisors, Directors, and Managers to accurately prepare department and unit daily staffing needs, including adding and canceling shifts for RN's, CNA Mobility Tech I & II, Unit Secretaries, Monitor Techs, and Scrub Techs
  • Create and distribute copies of staffing for Day shift, Evening shift, and Night shift
  • Exercise proficiency in knowledge of Union Labor Laws for UNAC & 7600
  • Process shift trade requests using TORT and ANSOS systems
  • Approve traveler timecards using Fieldglass and KPIM systems
  • Take and process call-outs and report to appropriate departments
March 2018-March 2019Team Lead Manager, Hiring Manager | Adidas | Cabazon, CA
  • Contribute to store profitability by ensuring KPIs are defined and communicated on a regular basis to meet or exceed sales goals
  • Coordinating team of 60+ employees to maintain a balance of exceptional customer service and efficient operational productivity
  • Creating an appealing environment for customers by directing sales and stock teams to consistently execute visual merchandising and housekeeping standards
  • Supervising sales transactions to ensure accurate and timely processing
  • Minimizing loss by implementing and monitoring loss prevention standards
  • Apply knowledge of Retail KPIs to make commercial decisions that drive results towards established sales goals
  • Coach, motivate, and inspire associates to maximize sales ability and create performance-driven culture
  • Interview, hire and train new team members implementing brand values and operational standards
  • Support recruitment, onboarding, training, and developing of store team
  • Review and edit weekly schedules to ensure accurate timecard punches
  • Perform all operational duties including opening and closing store, creating cash deposits using Brinks system, and receiving and sorting shipments
October 2009-January 2018Associate Manager, Retail Sales Mobile Expert | T-Mobile | Redlands, CA
  • Mentored and trained new sales associates using experience and knowledge gained from personal sales accomplishments, teaching and equipping them with tools to be successful and also contribute to store's positive culture
  • Growth Results Driver/Pillar Owner - documented and influenced store's progress weekly, including tracking Total Net Activations, Postpaid Activations, Prepaid Activations, Mobile Internet, Business leads and activations, Application Conversion Rate, and Traffic Conversion Rate
  • Responsible for teaching best practices for sales and customer service with team members to help improve store's efficiency
  • Calculated and communicated clear expectations and goals to each team member, and implemented coaching conversations for motivational and competitive purposes
  • Established and maintained merchandising standards, including window, sales floor and promotional displays
  • Performed Physical Inventory counts on store merchandise periodically
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
  • Completed all opening and closing procedures, including counting contents of cash registers and creating deposits using DTS System
Education
GED: Business & ManagementRiverside City College, Riverside, CA
2006High School DiplomaLa Sierra High School, Riverside, CA
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Resume Overview

Companies Worked For:

  • Kaiser Permanente
  • Adidas
  • T-Mobile

School Attended

  • Riverside City College
  • La Sierra High School

Job Titles Held:

  • Staffing Coordinator & Payroll, Clinic Staffing
  • Staffing Coordinator, Nursing Administraion
  • Team Lead Manager, Hiring Manager
  • Associate Manager, Retail Sales Mobile Expert

Degrees

  • GED : Business & Management
    High School Diploma

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