Skilled Staffing Specialist offering over 15 years of experience in talent acquisition and retention strategies for multi industry clients. Talented at assessing, defining and aligning client needs and developing effective recruiting programs. Strong communicator and liaison between clients, candidates, and management teams.
Skills
Employee Orientation
Applicant Qualification
Recruitment Management
Employment Recordkeeping
Team Management and Supervision
Staff Development and Training
Complex Problem Solving
Regulatory Compliance
Coaching and Mentoring
Decision Making
Attention to Detail
Goal Setting
Payroll Administration
Leadership and Change Management
Work History
11/2019 to Current
Staffing CoordinatorCapital Senior Living – Springfield, MA,
Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
Advertised job opportunities through attending job fair events and posting open positions in social media platforms, online job boards and social media outlets.
Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
Acted as staff member advocate, encouraging and supporting supervisors to identify and resolve conflicts.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
01/2016 to 11/2019
Office ManagerNational Beverage – Houston, TX,
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sourced vendors for special project needs and negotiated contracts.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Maintained computer and physical filing systems.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
02/2012 to 07/2016
Student AmbassadorAltair – Wittmann, AZ,
Supervised onboarding procedures for incoming freshman, supporting transition into university life.
Distributed mail, filed documents and answered telephone calls.
Scheduled appointments between students and needed staff.
Mentored students to increase satisfaction and help engage in campus life.
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
06/1997 to 04/2012
Office ManagerNational Beverage – Baltimore, MD,
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coached new hires on company processes while managing employees to achieve maximum production.
Oversaw quality control and productivity rates to increase revenue and production times.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed standard operating procedures for all administrative employees.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Maintained CRM database with customer updates and report generation.
Maintained computer and physical filing systems.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Education
Expected in
Associate of Science: Medical Coding And Billing Colorado Technical University - Colorado Springs, CO GPA:
Expected in
Bachelor of Science: Business Administration Colorado Technical University - Colorado Springs, CO GPA:
Expected in
Master of Science: Business Administration And Management Colorado Technical University - Colorado Springs, CO GPA:
Expected in 05/1995
High School Diploma: Macomb High School - Macomb, IL, GPA:
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