staffing coordinator resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Attentive and dependable administrative professional with 20 years of progressive background in healthcare environments, strong attention to detail, and excellent leadership abilities. Monitors, tracks, and manages staff work to keep office efficient and productive. Highly knowledgeable about medical practices and regulations.
Skills
Training and development Employee training
Administrative oversight HIPAA compliance
Medical terminologies Electronic medical records
Patient care Vital signs and examinations
Medication administration Medical front desk management
Administrative
Billing
Bookkeeping
Clerical
Delivery
Nursing
Organizational
Personnel
Policies
Scheduling
Answering phones
Employee training
Understands medical procedures
Charting expertise
Professional bedside manner
Customer Service
Medical terminology in English
Certified in Basic Life Support (BLS)
Medical terminology knowledge
Venipuncture and phlebotomy
Calm and level-headed under stress
Vital sign monitors
Co-payment collection
Insurance information collection
Authorization verification
Patient interviewing skills
Patient scheduling
Medical terminology expertise
Employee Relations
Equal Employment Opportunity (EEO)
Employee Hiring
Employment Recordkeeping
Employee Orientation
New Hire Onboarding
Experience
Staffing Coordinator, 11/2022 - 06/2023 Kaiser Permanente – Bothell, WA,
Coordinated and planned work shift schedules according to availability.
Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
Worked with human resources teams to align staffing decisions with regulatory standards.
Collaborated with recruiting agencies to identify qualified candidates.
Prepared or maintained employment records using human resources management system software.
Patient Access Specialist, 04/2022 - 11/2022 Lake Region Healthcare Corp. – Elbow Lake, MN,
Applied HIPAA privacy and security regulations while handling patient information.
Verified demographics and insurance information to register patients in computer system.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Obtained necessary signatures for privacy laws and consent for treatment.
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Communicated financial obligations to patients and collected fees at time of service.
Accessed programs and set up correct payment strategies based on patient means and needs.
Counselled patients on potential financial liabilities and payment requirements.
Responded to patient concerns and inquiries professionally and efficiently.
Office Manager, 08/2020 - 04/2022 New Story Schools – Virginia Beach, VA,
Interviewed, hired, and onboarded new employees with qualifications matching requirements.
Oversaw employee operations, including task delegation, performance, training, and corrective action planning.
Enforced compliance with OSHA and HIPAA policies and requirements.
Directed, supervised, and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Developed and implemented organizational policies and procedures for facility or medical unit.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Managed, scheduled and coordinated office functions and activities for employees.
Medical Assistant, 07/2019 - 08/2020 Gila River Health Care – Sacaton, AZ,
Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
Prepared and administered medications and vaccines as directed by Physician.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Administered rapid tests such as strep, flu, Covid, RSV and Mono to help clinical staff assess conditions.
Completed basic physical assessments of adult and pediatric patients to provide optimal care.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Medical Assistant, 10/2005 - 07/2019 Gila River Health Care – Laveen, AZ,
Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
Prepared and administered medications and vaccines as directed by Physicians.
Prepared patients for examinations, procedures, and treatments.
Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Maintained strict compliance with HIPAA and all applicable privacy and confidentiality guidelines during all communications with patients and parents or guardians.
Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Workforce Manager, 06/2023 - Current Faneuil – Richmond, VA,
Cultivated internal relationships with employees to ensure optimal service levels, attrition and quality.
Created workforce planning and development models for quarterly scheduling and processes.
Assisted in employee recruitment, hiring and interview processes.
Developed employee orientation and training programs for new hires.
Handled employee discipline and termination to address policy infractions.
Coordinated and planned work shift schedules according to availability.
Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
Education and Training
Associates Degree: Theology, Expected in - Ministry
School of Ministry of Excellence - Pell City, AL GPA: Status -
High School Diploma: , Expected in - Pell City High School - Pell City, AL GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.