Professional SummaryExperienced Sales Engineer with over 15 years of success as an Information Technology professionalWith a focus on pre-sales engineering and design. Dedicated to building rapport and maintaining loyalCustomer relationships through understanding customer needs and creating customized solutions.Possesses excellent verbal and written communication skills to close deals and drive salesAchievements. Known for the ability to support customers as the technical expert and technical advocateThroughout the entire sales process.QualificationsCConsultative salesPPre-sales supportPPost-sales technical supportTTechnical consultingRRFP and RFI preparation / responsePProduct trainingPProject managementTTechnical account managementRRelationship buildingPPresentation skills – In-person and webTTime managementBBusiness and technical needs analysisCCritical ThinkingTTechnical writing, Operating Systems - Microsoft Windows, Microsoft Windows ServerSScripting Languages - vBScript, PowerShell, Batch, PerlTTools – Wireshark, tcpdump, WinDump, Omnipeek, NetStumbler, AirMagnetPProductivity – Microsoft Office: Excel, PowerPoint, Word, Visio, Outlook, SharePoint, OneNote,Office 365NNetworking – TCP/IP, Routers, Switches, OSI Layers, Wireless Access Point/Controller, DHCP,DNS, PXE, 802.1x, RADIUSVVirtualization – VMWare Workstation, Microsoft Hyper-V, Citrix WorkspacesDDeployment Technologies – Microsoft System Center Configuration Manager, Microsoft DeploymentToolkit, Microsoft Windows Deployment Service, Microsoft AutoPilotCCloud – Microsoft Azure,Account management, benefits, Citrix, consulting, Controller, Critical Thinking, clients, client, customer satisfaction, customer support, DHCP, DNS, Engineer, focus, Information Technology, Access, Excel, Microsoft Office, Office, Outlook, PowerPoint, Microsoft Windows, Word, needs analysis, Networking, Operating Systems, OSI, Perl, Presentation skills, presentations, problem solving, Project management, PXE, rapport, Relationship building, RFI, RFP, Routers, Sales, sales support, seminars, Scripting, Switches, TCP/IP, technical sales, technical support, Technical writing, Time management, trade shows, troubleshooting, vBScript, Visio, written communication skills