Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients, families, and co-workers through empathetic communication, respectful attitude and excellent customer service.

  • Preventative Health
  • Customer Service
  • Results-oriented
  • Creative problem solving
  • Intravenous Therapy
  • Chronic Disease Management
  • Staff Supervision
  • Precepting
Work History
Staff Development Coordinator, 10/2019 - Current
Benedictine Health System Rochester/Byron | Usa, MN,
  • Managed new employee orientation training process
  • Delivered new employee onboarding and training sessions
  • Assessed skill gaps for employees in Nursing department and developed training courses to meet identified needs
  • Coordinated ongoing technical training and personal development classes for staff members, including scheduling, in-service's, and renewal classes for BLS/ACLS
  • Reviewed and edited all training materials for accuracy and company policy compliance
  • Performed reviews of employee work performance to check for areas in need of additional training
  • Monitored employee performance to look for areas in need of improvement
Nursing Administration /Registered Nurse, Float Pool, 05/2011 - 02/2020
Adventist Health Nw Roseville, CA,

I worked on a busy Med/Surg/Oncology unit from 2011-2013. Wanting to gain additional nursing knowledge, I acepted a position in the float pool, and was able to work in a variety Orthopedic / Rehab, Cardiac / Telemetry, Case Management, Ambulatory surgery and Emergency room.

I was approached by nursing administration and asked if I would be willing to work in nursing office as a Nursing Supervisor. I agreed, and have been in that position part time for 6 years.

Nursing Supervisor - My responsibility included overall management of 144 bed hospital on the weekend when management and executive teams are off.

My job included:

  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery
  • Completed logs and reports detailing data such as census, staffing, and acuity helping management make accurate operational decisions
  • Facilitated therapeutic communication, conflict resolution and crisis intervention as needed for patients, families, and hospital staff
  • Assisted clinical staff as needed
  • Responded to all Rapid response & codes
Quality Assurance Nurse, 07/2018 - 08/2019
Satellite Healthcare Tracy, CA,
  • Recorded details regarding all nursing therapies, including insurance, billing and scheduling to keep patient charts updated.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Updated patient charts using NDoc with data such as medications to keep records current and support accurate treatments.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Oversaw and managed clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
Staff Registered Nurse, 05/2012 - 07/2018
McLaren Macomb City, STATE,

I worked on a busy 42 bed Medical Surgical Unit, as a staff nurse as well as a charge nurse.

I used the nursing process and hospital policy to guide my care, and produce quality outcomes to patients entrusted in my care. I am an advocate and educator to my patient. I keep current with my own education, and best practice to provide quality, comprehensive care to my patients, and their families. Other responsibilities included:

  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
  • Ensured patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
Associate of Science: Nursing, Expected in 2011
St. Clair County Community College - Port Huron, MI
Bachelor of Science: Nursing , Expected in
Chamberlain University College of Nursing - Troy, MI

Currently enrolled in BSN - MSN program

I have been nominated several times through out my nursing career with recognition from my patients in the form of receiving Daisy Award nominations. 
I have also been recognized by my peers, as well as managers for clinical expertise, and my care and dedication to my patients.

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School Attended

  • St. Clair County Community College
  • Chamberlain University College of Nursing

Job Titles Held:

  • Staff Development Coordinator
  • Nursing Administration /Registered Nurse, Float Pool
  • Quality Assurance Nurse
  • Staff Registered Nurse


  • Associate of Science
  • Bachelor of Science

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