Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Veteran Technician with over 15 years of experience in Outside Plant Telecommunications, Electrical installation, Systems Maintenance, and Fiber Optics. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Strengths in using DMM, TDRs, OTDRS, Resistive Fault Locate, Oscilloscope, Digital and Analog meters, backed by training and experience in electronics and Instrumentation. Committed to excellence in workplace punctuality. Able to obtain a Secret Security Clearance. Active US Passport.

  • Fiber Optic Certified and Experienced
  • Infrastructure projects
  • Infrastructure Maintenance
  • Infrastructure tracking
  • IT proficiency
  • Technical infrastructure upgrades
  • Pressure and Flow expertise
  • Testing and Calibration experience
  • Troubleshooting technical issues
  • Diagnosing faults
  • Office systems management
  • Claims investigation and research
  • Technical reports
  • Engineer collaboration
  • Analog and digital circuitry
  • Detail drawings
  • Technical Analysis
  • PPE
  • Occupational health hazards
  • High-speed internet installation
  • Electronic industrial control systems
  • Advanced PLC knowledge
  • Voltage meters
Work History
08/2020 to Current Commercial Electrician Integrated Electrical Services, Inc. | Bluffdale, UT,
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
  • Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
  • Applied knowledge of trade tools and ability to read and follow blueprints and wiring plans to projects.
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, crimping tools and wire and cable cutters to complete fast-paced work.
  • Worked extended hours on weekday and weekend projects.
  • Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
02/2016 to 07/2020 Sr. Infrastructure Technician AT&T Inc. | City, STATE,
  • Saved tens of thousands per project by implementing cost-saving initiatives that addressed long-standing problems. Using Testing sequences, best troubleshooting practices, and experience to clear faults and alarms.
  • Drove operational improvements which resulted in savings and improved profit margins. As led in pressurized telecommunications cabling we lead in rapid response to outages and preventive upgrades to cables and systems.
  • Worked with irate customers on occasions to understand their needs and provided seamless services.
  • Resolved plant operational problems, improved margins and provided exceptional client support.
02/2007 to 02/2016 Installation and Maintenance Technician AT&T Inc. | City, STATE,
  • Reviewed schematics and specifications to identify most effective ways to approach repairs and installation projects.
  • Completed documentation for accountability, record-keeping, and customer use.
  • Performed grounding, bounding, and testing of communication equipment, minimizing downtime of network.
  • Trained junior maintenance professionals on correct repair and installation procedures.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted senior management of problems requiring escalated resolution.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Troubleshot and diagnosed problems with DMM, analog, and digital multi-meters to identify issues in electronic systems and equipment.
  • Dailey PPE and safety awareness. Maintained DOT physical while driving company vehicles.
  • at&t inc. Fiber Optic Certified and Experienced / Issued May2015-unexpired Certified by at&t for the purposes of overlaying their telecommunications network. Using a Fujikura FSM-80S Fusion Splicer and welding Splicer with tube heater and wind protection. Also experienced with SC connectors. Experience with fiber splicing always done with little to no loss.
02/2006 to 02/2007 Machine Operations Bellsouth | City, STATE,
  • Transported, located, bored, and plowed buried service wire using Ditch witch machinery to customer location in an acceptable timeframe.
  • Led specialized overlay placement teams in delivery of engineering assignments to strategic areas of focus.
  • Received letter of accomplishment from area management for being apart of a hurricane Katrina Restoration team. Letter is available upon request.
  • Extensive safety training requirements followed and carried out daily.
08/2005 to 02/2006 Electrician's Apprentice Noblitt Electric | City, STATE,
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
  • Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
  • Provided layouts for new electrical system and component installations by reading and interpreting drawings accurately.
  • Read and interpreted drawings to provide wiring layouts for new installations
  • Reviewed electrical schematics and plans and followed according to specifications.
  • Promoted commitment to safety standards and OSHA requirements
  • Adhered to work site safety protocols and reported potential hazards.
  • Safely and accurately measured, cut and bent EMT. Demonstrated knowledge for safety protocols and industry best practices.
Expected in 05/2020 Associate of Science | Instrumentation And Control Mississippi Gulf Coast Community College, Gautier, MS, GPA:
  • Professional development completed in Calibrating "smart" Differential pressure transmitters, Allen Bradley PLCs on RSLogix and Studio 5000 platforms, and Programs Variable Frequency Drives.
  • Received a Chevron Scholarship.
  • Coursework/Labs in A/C and D/C Circuits. Digital Electronics, Solid State devices, OSHA health safety and environment, Test and measurements, Pressure level Temp and flow, Industrial Controls, Final Controls, Troubleshooting and Calibration, and advanced PLC.
  • Fundamental of Electronics, Fundamentals of Fiber Optics, Science and Technology, Solid States Motor Control, Digital Electronics, Microwave and Satellite Systems, Troubleshoot and Calibration.
  • Dean's List fall 2018-May 2020
  • Graduated with a Cumulative 3.3 GPA, 4.0 GPA in the Instrumentation program.
  • ETA International Certification score was highest in the class.
  • Graduated May 2020, (Official Transcript is available.)
  • Continuing education through online learning through Mississippi State University for Bachelors in Electrical Engineering.

ETA International Member

ETA members hold certifications of technology fields such as fiber optics and data cabling, wireless communications, smart home, IT, renewable energy, electronics, workforce readiness, and more! You can find ETA certified professionals working for many well-known companies like Motorola, Google, ESPN, and the United States Armed Forces.


ETA International, Basic Systems Technician, BST/ Issued Nov 2019-Nov-2023

Credential id BST229325

The Basic Systems Technician (BST) stand-alone certification is for individuals trained in the basic foundational levels of electronics used in troubleshooting systems and their functions without the need for component circuit analysis. The intent is to introduce a foundation of skills (in a wide variety of electronic industries) needed by technical personnel to advance their competency and efficiency with their work endeavor.


AWS Certified Cloud Practitioner/ Issued July 2020-July 2023

  • Understanding the AWS Cloud and the basic global infrastructure.
  • Applying basic AWS Cloud architectural principles.
  • Understanding key services on the AWS platform and their common use cases. (for example, compute and analytics)
  • Knowledge of the basic security and compliance aspects of the AWS platform and the shared security model.
  • Proficiency in the billing, account management, and pricing models.
  • Practiced in the basic/core characteristics of deploying and operating in the AWS Cloud.

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School Attended

  • Mississippi Gulf Coast Community College

Job Titles Held:

  • Commercial Electrician
  • Sr. Infrastructure Technician
  • Installation and Maintenance Technician
  • Machine Operations
  • Electrician's Apprentice


  • Associate of Science

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