To obtain a challenging position in an a environment to use the skills I have acquired over my years of education and training, and grow by obtaining a new set of skills to add under my belt.
Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
Strives for customer satisfaction
Determined to finish anything put in front of her.
Detail oriented
Extensive Internet Skills
Minor bookkeeping
Shift Manager
50+ wpm
Sign Language Competent
Photoshop
Always keeps a professional demeanor
Extensive artistic skills
10 Key, Sign Language
Photoshop, Trend
Bookkeeping
Cash handling
Cash register
Cashiering
Community relations
Customer satisfaction
Customer Service
Detail oriented
Special events
IE
Internet Skills
Inventory
Loss Prevention
Microsoft Excel
Money
Microsoft Power Point
Microsoft Word
Organizational skills
Organizing
Performance Reviews
Camera
Psychology
Retail
Sales
Education and Training
Cambridge CollegeAurora, COExpected in 2007 – –Associates of Applied Sciences Degree:Criminal Justice - GPA:Applied Science in computer technology, psychology, and sociology
Aurora, COExpected in 2006 – –GED: - GPA:Obtained
Aurora Central High SchoolAurora, COExpected in 2004 – –: - GPA:
Worked with local and federal law enforcement agents to coordinate apprehensions.
Maintained safety by quickly responding to alarms and investigating disturbances.
Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
Oversaw premises to identify safety risks and ensure employee and visitor safety.
Enforced security regulations and calmly and promptly escorted non-compliant individuals off campus
Checked passes and credentials of persons seeking to enter property and issued passes for guests.
Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
Barnes And Noble Booksellers - Cafe Manager City, STATE, 04/2006 - 10/2017
Assisted in customer dissatisfaction confrontations.
Organizational skills (personal and professional) .Personal and Professional Computer Usage Including Hand Computers .Loss Prevention Utilizing Surveillance Camera’s(CCTV) .Lifting 50-120lbs.
Correctional Facility mailings .Theft Prevention .Training New Employees .Managed up to 10 Employees .Inventory and Waste management .Dealings with customer orders (Personal and business shipments) .Worked with other companies.
Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Trained new employees in operational procedures and modeled duties for front and back house positions.
Collaborated with District Managers to discuss future adjustments to increase sales and operational efficiency.
Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
Assisted other departments by coaching and training new employees.
Ordered food and supplies after planning each month's upcoming menu, stocking all needed items ahead of time.
Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
Trained employees on correct cooking techniques, safety standards and performance strategies.
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