(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

To obtain a challenging position in an a environment to use the skills I have acquired over my years of education and training, and grow by obtaining a new set of skills to add under my belt.

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Strives for customer satisfaction
  • Determined to finish anything put in front of her.
  • Detail oriented
  • Extensive Internet Skills
  • Minor bookkeeping
  • Shift Manager
  • 50+ wpm
  • Sign Language Competent
  • Photoshop
  • Always keeps a professional demeanor
  • Extensive artistic skills
  • 10 Key, Sign Language
  • Photoshop, Trend
  • Bookkeeping
  • Cash handling
  • Cash register
  • Cashiering
  • Community relations
  • Customer satisfaction
  • Customer Service
  • Detail oriented
  • Special events
  • IE
  • Internet Skills
  • Inventory
  • Loss Prevention
  • Microsoft Excel
  • Money
  • Microsoft Power Point
  • Microsoft Word
  • Organizational skills
  • Organizing
  • Performance Reviews
  • Camera
  • Psychology
  • Retail
  • Sales
Education and Training
Cambridge College Aurora, CO Expected in 2007 Associates of Applied Sciences Degree : Criminal Justice - GPA : Applied Science in computer technology, psychology, and sociology
Aurora, CO Expected in 2006 GED : - GPA : Obtained
Aurora Central High School Aurora, CO Expected in 2004 : - GPA :
Getgo - Sr. Campus Safety & Security Officer
Uniontown, OH, 08/2017 - Current
  • Worked with local and federal law enforcement agents to coordinate apprehensions.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals off campus
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
Barnes And Noble Booksellers - Cafe Manager
City, STATE, 04/2006 - 10/2017
  • Assisted in customer dissatisfaction confrontations.
  • Organizational skills (personal and professional) .Personal and Professional Computer Usage Including Hand Computers .Loss Prevention Utilizing Surveillance Camera’s(CCTV) .Lifting 50-120lbs.
  • Correctional Facility mailings .Theft Prevention .Training New Employees .Managed up to 10 Employees .Inventory and Waste management .Dealings with customer orders (Personal and business shipments) .Worked with other companies.
  • (IE.
  • Starbucks product trades, and incoming and outgoing shipments; UPS, US foods and FedEx) .Maintaining Log Sheets .Assisted in Organizing School Reward Programs .Customer Service .Cashiering .Incoming and outgoing shipments, Educated on sales trends .Useful in all departments of retail .Trained to up sell .Maintained invoices and payouts for community relations and café expense’s .Filed new facility work orders and followed up on their completion .Filled orders and manifests to sister stores .Reviewed weekly trend sales for my department .Organized special events for new releases .Maintained cash tills and bank ordering .Balanced deposit logs for incoming and outgoing money handing .Wrote and delivered performance Reviews.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Collaborated with District Managers to discuss future adjustments to increase sales and operational efficiency.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
  • Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
  • Assisted other departments by coaching and training new employees.
  • Ordered food and supplies after planning each month's upcoming menu, stocking all needed items ahead of time.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
7 Eleven - 7Eleven Assistant Manager
City, STATE, 07/2005 - 02/2006
  • Customer service.
  • Cash register transactions.
  • Advanced ordering.
  • Trained new staff.
  • Maintained store aesthetics.
  • Logged incoming and outgoing shipments.
  • Store inventory.
  • Tracked sales.
  • Maintained cash handling.
  • Recorded discard.
  • End of shift records.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
Activities and Honors

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School Attended

  • Cambridge College
  • Aurora Central High School

Job Titles Held:

  • Sr. Campus Safety & Security Officer
  • Cafe Manager
  • 7Eleven Assistant Manager


  • Associates of Applied Sciences Degree
  • GED

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