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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Over 20 years of professional experience in IT infrastructure services, worked in various roles such as Infrastructure Support Lead/Solution Architect/Implementer in the area of System Administration, Project Design, Execution, Green Field setup, executing and supporting various types of Infrastructure projects.

Currently working as Sr. Virtualization Engineer at RealPage Inc. The team supports a very large and complex Hybrid virtualization environment spread across multiple locations. The infrastructure consists of 1000+ VMware hosts and 12000+ VMs. Current job function involves Planning, Design, Implementation of infrastructure projects and production support of VMware infrastructure. Enterprise support activities such as new product evaluation, handling projects, new builds, rack and stack, day to day administration of VMware vSphere environment consists of vSphere 7.x, 6.7 vRops 8.x, vLogInsight 8.x, SRM 8.x, VCF 4.x.

The goal is to work in an enterprise where I can evaluate, design and execute various products and solution with respect to company’s infrastructure. Also work towards automating the workflow/processes in an infrastructure to have better ROI and reduce human errors. My preference would be to work in a cloud computing environment and excel in that area.

Skills
  • Hypervisors/OS • VMWare vCenters 7.x, 6.x with ESXi 7.x, 6.x, 5.x, 4.1, • Windows 2016/2012/2008 R2/2003 including Clusters
  • Storage Platforms • Pure Storage Array //x50R2, //m50R2 • Dell Compellent SC8000 and SC9000 Series, EMC XtremeIO X2 • Dell Compellent FS8600 NAS
  • Hardware Platforms • Variety of DELL servers, m1000 Chassis with m630/620 Blades, R740/R640/R730/R920 • Variety of HP Servers DL 38x, DL 58x • IBM Chassis and Blades HS-12
  • Software/Tools • VMware vCloud Foundation, VMware vROPS, Loginsight, VRA, DSM (Dell Storage Manager), BNA (Brocade Network Analyzer), FIO, vdbench (Storage Bench marking), iPerf3, Graylog, RVTools, Infoblox, Avocent DSView, iLO, iDRAC & Blade Chassis Management Console (CMC)
Work History
04/2020 to Current
Sr. Virtualization Engineer (VMWare) RealPage City, STATE,

Working as a Sr. Virtualization engineer IV in an environment consists of 1200+ ESXi Hosts and 13000+ VMs spread across mainly 3 datacenter locations in USA and Europe. We run many varieties of workloads such Windows, Linux, Clustered MSSQL VMs. The entire private cloud environment runs on VMware vSphere 7.x & 6.7 with EMC PowerMAX, VMAX, XIO, PowerStore and Unity all flash storage arrays as the back-end storage with all fiber-based connectivity using Brocade switches.

Responsibilities/Key Projects

  • Adding all ESXis authentication to Active Directory
  • Same with iDRAC, adding authentications to AD
  • Complete Deployment of VMWare vCloud Foundation from scratch
  • Participate in on-call support
  • Implement MS SQL Best Practices
  • VMware environment patching including Firmware using Dell OME and HP SUM
10/2012 to 04/2020
Systems Integration Specialist Advisor NTT Data Services Formerly Dell Services City, STATE,
  • Worked as Specialist Advisor in private cloud engineering team which hosts to many client’s production environment spread across multiple data center locations in USA.
  • The environment is quite large and complex comprising of 1000+ ESXi Hosts and 12000+ VMs.
  • Clients run many varieties of workloads such as SAP/HANA, Windows, Linux also Clustered Windows VMs.
  • The entire private cloud environment is run on VMware vSphere 6.7/6.5/6.0 with Pure //x50, //m50 all flash storage and Compellent SC9000 hybrid storage as the back-end storage with all fiber-based connectivity using Brocade switches.

Some of key responsibilities at NTT Data Services

  • Virtualization/Storage Level-3 and Engineering systems administration
  • Providing Private Cloud Hosting services to customers
  • Assist in planning, forecasting, implementation, and identification of resource requirements for virtualization and storage systems of high complexity
  • Responsible for ensuring that virtualization and storage infrastructure has been designed and installed to meet customer requirements on contracted solutions
  • Solves virtualization and storage problems and incidents that occur within the infrastructure.
  • Evaluates virtualization and storage performance to ensure that there are no delays or down times
  • Work independently on complex issues to ensure that the infrastructure stays operational and up to Cloud Standards
  • Assists in evaluation of new products, performs infrastructure problem resolution and assists in development and documentation of technical standards and interface applications.
  • Participate in creation of work instructions and knowledge base articles, update support documentation through evergreen process
  • Effective Utilization of engineering practices that support standards, which
  • Ultimately enhance virtualization and storage availability, performance, proactive monitoring and reliability
  • Maintain best practices, knowledge articles, system diagrams, problem/resolution articles for use as reference and solving future issues
  • Managing and administering VMware vSphere infrastructure
  • Managing and Troubleshooting small VMWare VSAN environment
09/2004 to 10/2012
Infrastructure Team Lead, Systems administrator Cognizant Technology Solutions, CTS City, STATE,

Worked as team Infrastructure lead in complex environments different datacenters and demanding client projects. I have executed several Infrastructure projects at various client locations.

Some of the projects that I worked as team lead is for Windows, VMware and NetBackup tower at Emdeon Business Services, Nashville, TN for 4 years, in a tech refresh project for JP Morgan Chase, Dallas for 7 months, in a server migration project for IndyMac Bank, Tempe, AZ, in IT infrastructure support project for Align Technology Inc, Santa Clara, CA.

In Cognizant I have received “Associates of the Quarter” award multiple times and several SPOT awards including many client accolades while working at different client locations.

Major projects include moving 700 physical servers from one datacenter to another. Completed entire datacenter server migration to the newly built datacenter in Nashville, TN. Setting up VMware vSphere 4.1 ESXi infrastructure and migration of user mailboxes to newly built exchange environment.

Other support activity includes, maintenance of Windows AD and Exchange platform, patching of Windows servers using HfNetChk, supporting enterprise wide McAfee ePO setup, Veritas NetBackup 6.5.x in a large datacenter environment.

Education
Expected in 02/1994
Bachelors of Engineering: Computer Science & Engineering
Bangalore University - Bangalore, India,
GPA:
Certifications

VMware VCP6.5-DCV, VCP5-DCV, VCP4-DCV

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Resume Overview

School Attended

  • Bangalore University

Job Titles Held:

  • Sr. Virtualization Engineer (VMWare)
  • Systems Integration Specialist Advisor
  • Infrastructure Team Lead, Systems administrator

Degrees

  • Bachelors of Engineering

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