Knowledgeable and dedicated employee who enjoys working in a customer service fast paced work environment. I have been a dependable and punctual employee for the past 7 years. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. I achieved elevated levels of written communication skills, interpersonal skills, retention tactics to ensure customers resolution. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. I am looking for a company that can heighten my level of experience to the next level, where I can be an extreme assist.
· 3 times Agent of the Month with an award certificate, trophy, and a front door parking spot
· Runner up for agent of the year- twice
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