Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
My objective is to advance and grow within the Timken Company. I am very interested in expanding my career in the area of quality. I have 20 plus years of experience as an operator in quality and would like the opportunity to expand and utilize my experience with the company.
Skills
  • Accounting
  • Auditing
  • Business law
  • Dimensions
  • Documentation
  • Finance
  • Government
  • Grinders
  • Human resources
  • Inspection
  • ISO
  • Organizing
  • Pricing
  • Process control
  • Quality
  • Store manager
  • Trainer
  • Articles
Work History
Sr Quality Technician, 08/2016 to Current
Plug Power Inc.Arcadia, CA,
  • Responsibilities include creating process control plans for scheduled production and confirming the customer, revision, first article and MOC status for each order.
  • Processing First Articles and PPAP's when needed.
  • Creating rework books for product.
  • Archiving and verifying all process control plans, first articles, ppap's, certificates of conformance.
  • Pulling traceability documents for government and customer source inspection.
  • Determined and recommended methods to address improvement opportunities.
  • Conducted training and change management processes to improve operations.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Collected requirements from end-customers and business partners for product upgrades, added features and new product development.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Improved quality processes for increased efficiency and effectiveness.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Managed and archived quality documentation and participated in internal and external quality audits.
Quality, 01/1995 to Current
Koch Industries, Inc.Denver, CO,
  • Roller Inspection - Responsibilities included roller gauging, visual standards and sizing rollers into sets.
  • Checker - Responsibilities included out going quality audits on precision and aerospace, government audits on aerospace, nital etch, know all gauging procedures and in process audits on the grinders.
  • Aerospace - Responsibilities included gauging dimensions of cups and cones, visual inspection of all components per company standards, matching components for assemblies and marking accordingly.
  • Critical Parts Lab - Responsibilities include gauge and visual parts per Timken and Boeing requirements, keeping proper documentation for traceability on all components, preparing all parts for source inspection by a Boeing auditor and a Government auditor and incoming inspections of paperwork and check parts for visual or dimensional defects for parts supplied by other plants.
  • Completed training for ISO/QS-9000 auditor and QS-9000 overview in February 1997.
  • Sikorsky Delegated Quality Representative - Responsible for auditing and verifying product, processing shipments in Sikorsky's portal.
  • NDT Level 2 - Responsibilities include level 2 certification in Eddy Current and Magnetic Particle inspection.
  • Each discipline includes setting up the equipment, process product to check for discontinuities according to the corporate standards, creating tech sheets for new product.
  • Calibrate both eddy current machines at 6 months intervals.
  • Ordering EDM masters for each component needed.
  • Administer classes and recertify employees for double etch certification.
  • Determined adjustment and certification methods, formulas and measuring instruments required based on blueprints.
  • Routinely checked measuring equipment to resolve testing problems.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Inspected outbound shipments and conducted random sampling to ensure product quality.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Identified and helped resolve non-conforming product issues.
Department Manager, 01/1988 to 01/1995
New York UniversityNew York, NY,
  • Responsible for organizing, stocking and pricing of an entire department.
  • I communicated daily with the store manager on current issues and how to improve the department.
  • Trainer.
  • Train new and existing employees on new procedures and keeping records accordingly.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Rotated merchandise and displays to feature new products and promotions.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Education
associate degree: Health Administration, Expected in
University of Phoenix - ,
GPA:
: , Expected in
- ,
GPA:
This program is focused on working in the business world to become a better leader, human resources leader, or any other role within a company.
bachelor's degree: Psychology, Expected in
Capella University - Minneapolis, MN
GPA:
Completed classes in business law, accounting, finance and other general courses.: , Expected in 1992
Stark Technical College - Canton, Ohio
GPA:

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Resume Overview

School Attended

  • University of Phoenix
  • Capella University
  • Stark Technical College

Job Titles Held:

  • Sr Quality Technician
  • Quality
  • Department Manager

Degrees

  • associate degree
  • bachelor's degree
  • Completed classes in business law, accounting, finance and other general courses.

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