Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Experienced Production Supervisor/ Senior Area lead adept at keeping operations moving smoothly and efficiently in order to meet demanding manufacturing targets. Bringing 10 years of progressive and servant leadership experience in production environments.

  • MS Office proficient
  • Effective communication
  • Time management
  • Active listening skills
  • Effective team player
  • Resolution-oriented
  • Employee scheduling
  • Staff training and development
  • Issue and conflict resolution
  • Personnel management
  • Mentoring and coaching
  • Organizational skills
  • People skills
04/2020 to Current
Sr Quality Tech Agility Fuel Solutions City, STATE,
  • Performs quality inspection on all incoming parts and products.
  • Performs End of line inspection.
  • ISO 9001: 2015 training. Internal Auditor Training NC State University Industry expansion Solutions
  • Compiled measurement data and standardized tests based on collected component material samples.
09/2010 to Current
Sr. Area Lead/Manufacturing Production Supervisor Agility City, STATE,

Worked in production for two years both in the cylinders and mobile pipeline divisions. Worked as the 3rd/1st shift Production Supervisor for 5 years and the VS#4 Sr. Area Lead for 3 years

Supervisor/ Sr Area lead Qualifications

  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance
  • Troubleshooting problems with equipment, devices or products
  • Maintained clean and organized work areas
  • Read and interpreted standard operating procedures to complete work
  • Scheduled staff for optimal coverage to meet daily objectives
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems
  • Drove team through effective training, coaching and motivating
  • Planned and laid out work to meet production schedules
  • Monitored and adjusted production processes or equipment for quality and productivity
  • Inspected finished products for quality and adherence to customer specifications
  • Hired and managed staff, overseeing any personnel grievances
  • Ensured the most cost-effective production methods were employed
  • Helped achieve company goals by supporting production workers through servant leadership
  • Reviewed the performance of employees and presented year end reviews
  • Supervised, trained and guided team by coaching on daily activities.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Delivered consistent one-on-one and group training sessions to help production employees improve skills and techniques.
  • Reviewed customer complaints to determine appropriate methods for resolution.
Education and Training
Expected in 2013
Bachelor of Arts: Human Relations
Doane College - Crete, NE

Education and Experience

  • Environment of business (bus 101)
  • Business Management (bus 242)
  • Human Resource management (bus 212)
  • Multicultural education (itm 118)
  • Psychology of personality (psy 365)
  • Small group communication (cms 112)
  • Interpersonal communication (cms 220)
  • Group counseling (hre 315)
  • Multi-cultural counseling (417)
  • Professional ethics and issues (hre 428)
  • Macroeconomics (eco 203)
  • Internship in Human Relations (hre 421)
  • Servant Leadership training through Agility
  • Principles of Lean Enterprises - UNO
  • 5s workplace organization - UNO
  • Set up reduction and changeover - UNO
  • Value Stream mapping - UNO
  • 6 Sigma White/Yellow belt training - SCC
  • Cellular/Flow Manufacturing - UNO
  • Standard Work - UNO
  • ISO 9001; 2015 training. NC State
Other duties performed
  • Met Daily/Weekly/Monthly/ Yearly production goals
  • Operator evaluations
  • Production rework projects
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve metrics, earning recognition from upper management and financial reward.
  • Performed warranty work in Mexico and Peru for Mobile pipeline.

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  • Sr. Area Lead/Manufacturing Production Supervisor


  • Bachelor of Arts

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