sr operations manager resume example with 13 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Results-driven Senior Operations Manager with 12+ years experience utilizing problem solving and leadership skills to meet customer demands and deadlines. Versatile and innovative management professional effective in developing strategic visions while still focused on the details. Diversified skills include streamlining production processes, project planning, and training curriculum development with demonstrated success in meeting financial and operational targets.

California Lutheran University Thousand Oaks, CA Expected in 2005 Bachelor of Science : Biochemistry - GPA :
Work History
Amazon.Com, Inc. - Sr. Operations Manager
Atlanta, GA, 06/2018 - Current
  • Lead Value Stream manufacturing organization including Antibodies, Next Generation Sequencing, and Pre-Cast Gels with intense focus on simplification and standardization of manufacturing process through continuous improvement methodologies
  • Collaborate across Operations functions to understand customer requirements, build demand and capacity plans, optimize manufacturing process flow, and drive adherence to financial targets
  • Communicate key projects, operational results and escalations as Carlsbad Operations point of contact for CSD and PCA business segment
  • Develop people leaders in both direct and matrix reporting structure
  • Facilitate strategy deployment for Carlsbad Operations and Value Stream Manufacturing to establish and drive strategic objectives and effective resource deployment
  • Support key strategic initiatives through project steering, stakeholder feedback, and monitoring of project timeline and metrics
  • Assess short term and long term business needs to develop investment strategies for equipment, people, and space
  • Create business continuity plans for Manufacturing to evaluate risks and develop mitigation strategies
Schwan's Company - Manufacturing Manager
Avon, NC, 04/2011 - 06/2018
  • Managed Gels Manufacturing team of 45 employees associated with >$40M of revenue
  • Monitored, maintained, and improved product availability by ensuring adherence to production schedules, as well as instituting scheduling strategies such as rhythm wheels
  • Coached team members through continuous improvement methodologies such as tier board/visual management, kaizen, gemba walks, and error proofing to develop problem solving capabilities within the department and drive $600K of work order scrap reduction annually
  • Drove a safety focused culture that included the establishment of Respirator and SHED Superuser teams, Gels recycling program to divert >80% landfill/hazardous waste, and significant preventative reporting to reduce injuries and achieve the 2013 Safety Excellence Award for Most Improved Performance
  • Created training program that included new hire on-boarding, curriculum creation, and evaluations of training effectiveness resulting in over 75% reduction in training on-boarding time for new hires
  • Collaborated with Quality, Product Management, Logistics, and Engineering teams to improve the packaging method for shipping ambient gel products reducing Gels complaints >30%
  • Authored validation protocols and led the execution to equipment, raw material change and process validations
  • Effectively managed budgets to maintain >98% financial forecast accuracy and delivered on key productivity projects to improve margins
  • Managed capital funding requests of up to $750K from project approval to project closeout.
Flex - Business Excellence Manager
Plano, TX, 06/2010 - 04/2011
  • Led Operations process improvements targeting Business Transformation in Eugene (Project Sunrise) and Carlsbad (Project Beachhead) to successfully drive annual savings of >$1M
  • Collaborated with Celerant consulting to establish Management Control and Reporting Systems (MCRS), implement scheduling tools, conduct value stream mapping, and institute tier meetings
  • Analyzed manufacturing processes, engaged with shop floor and leadership to generate improvement ideas and implement sustained efficiency gains
  • Created project plans including steps to milestones, monitored timelines, escalated and resolved barriers to success to achieve project goals
Stanley Black & Decker, Inc. - Manufacturing Supervisor
Trenton, NJ, 04/2008 - 09/2010
  • Managed ELISA and Luminex Assay Production which included 15 direct reports and >$20M total revenue.
  • High collaboration with planning and product management to maintain product availability and fulfill custom orders
  • Investigated technical failures and designed troubleshooting assays to resolve manufacturing issues
  • Utilized Kaizen process to establish standard work, work cell stations, water spider role, 5S, and Short Interval Controls (SICs) to improve labor utilization and manufacturing predictability
  • Created training modules, equipment moves, and coordinated validation efforts as Assay Pitch Team member for Camarillo Site Transfer to Frederick.

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Resume Overview

School Attended

  • California Lutheran University

Job Titles Held:

  • Sr. Operations Manager
  • Manufacturing Manager
  • Business Excellence Manager
  • Manufacturing Supervisor


  • Bachelor of Science

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