Sr. Office Administrator Resume Example V. B.R. FOUNDATION, INC

SR. OFFICE ADMINISTRATOR

Professional Summary

To obtain a position that utilizes my vast experience in Confidential Record & Provide customer service and confer with staff, attorneys, and the general public. My background in Human Services Counseling has taught me to work independently, as well as an information liaison within the agency, and publicly to ensure information accuracy. My time management and organizational skills will be valuable when creating agendas, producing publications and meeting time-sensitive deadlines. Self-directed and innovative thinker with knack for developing creative solutions to complex problems. Extensive community network among nonprofit organizations and government entities poised to provide services for community members.

Work History

V. B.R. FOUNDATION, INC - Social Worker/ RFA SpecialistTracy, CA10/2018 - Current

Manages caseloads of children/youth assigned by supervising social worker/director
Performs written needs assessments, develops children's treatment plans and updates which are completed according to state licensing and agency standards
Collaborates with development of treatment plans with other program treatment consultants
Meets with foster parents, children and children's parents/relatives or significant others, as required; supervises and/or arranges visits between children and their parents, relatives; maintains detailed documentation of such visits
Responsible for writing, sending treatment/quarterly reports to placing agencies on time; responsible for proper documentation of client case records, treatment plans, treatment evaluations, and termination and discharge reports; participates in treatment planning sessions
Responsible for documentation of foster home certification records and maintenance of ongoing certification and program standards
Responsible for reporting any actual or suspected child abuse; responsible for reporting special incident reports to appropriate persons and/or licensing and placing agencies
Responsible for documenting any violations and deficiencies of agency certification standards, program standards, or state laws as it pertained to foster parents or foster family homes and for reporting these violations and/or deficiencies to appropriate agencies and administration for correction
Formulates and implements plans of correction to correct deficiencies

Evins Funeral Home - Sr. Office AdministratorModesto, CA12/2015 - 09/2018

Developed and maintained company's current filling system
Created and maintained company policy and procedural manuals, which included updating state and federal laws as it pertained to funeral service
Maintained company's statewide cremations contracts
Maintained customer's confidential case files and records
Utilizing EDRS (California State Electronic Death Registration System) created, registered and amended death certificates and disposition permits
Communicated with public about funeral service and funeral law when death has occurred
Communicated and gathered confidential information from law enforcement, county coroners, prisons, hospitals, cemeteries, and other funeral homes
Gathered confidential information from company staff to secure background checks
Coordinated and hosted meetings, seminars, and conferences with local churches, civic and senior organizations
Prepared written minutes for follow up, created surveys, publications, and advertisements for distribution
Scheduled and arranged travel arrangements for out of town customers

University of Phoenix - Campus Operations CoordinatorClarksville, TN12/2015 - 09/2018

Worked independently under general supervision, provided general information to students, visitors, staff and faculty
Performed various clerical and administrative functions to ensure that information was timely and accurate and necessary. University resources were available to internal and external customers
Provided primary coverage and reception responsibilities for campus student resource center
Provided general assistance and university resources to visitors, staff, students, and faculty
Opened and closed facility, and ensured student resource centers were staffed during business hours and cleaned
Accurately processed attendance
Distributed and collected attendance sheets, inputted information in appropriate student tracking system
Researched discrepancies of records, and followed up on related issues with appropriate campus personnel
Ensured that campus facilities and related equipment were available and in appropriate condition to accommodate student and faculty use by scheduling rooms, coordinating equipment check-out, and stocking rooms with appropriate classroom supplies
Ensured that appropriate room configuration was set up and that rooms were clean before use
Assisted students with navigation of online resources and tools
Coordinated campus resources such as workshops, tutoring and community events
Provided clerical and administrative support to department through various activities such as filing, typing, copying and collating materials to ensure that department operations ran smoothly
Provided backup assistance to other department personnel as directed or apparent
Required to convey professional image with excellent communication skills, while maintaining positive, professional and helpful interaction with students, faculty and external customers
Responsible for proctoring testing activities for students
Responsible for updating campus and company documents, sites and other channels of communication
Coordinated and attended activities related to local commencement ceremonies

Skills

Excel, databases, and data reporting
Proficiency in G Suite and all Microsoft Office applications Treatment planning
Excellent communication
Conferences
Contracts
Copying
Client
Databases

Documentation
Filling
Strong organizational skills
Treatment plans
Skilled community-based case manager
Culturally-sensitive
Solution-based interventions
Case management

Education

2015Liberty UniversityLynchburg, VAMaster's: Human Services, Counseling

2012SOCIOLOGY, California State UniversityHayward, CABachelor's

Resume Overview

Companies Worked For:

V. B.R. FOUNDATION, INC
Evins Funeral Home
University of Phoenix

School Attended

Liberty University
SOCIOLOGY, California State University

Job Titles Held:

Social Worker/ RFA Specialist
Sr. Office Administrator
Campus Operations Coordinator

Degrees

Master's : Human Services, Counseling
Bachelor's

Sr. Office Administrator Resume Example

Resume Score: 80%

Resume Overview

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