Sr. Fulfillment Specialist Resume Example Prolific1

THOMAS

DEVITO

Professional Summary

Over 7 years of successful experience in various business office functions. Recognized consistently for performance excellence and contributions to departmental success. Capable of quickly mastering new procedures and systems due to attention to detail, extraordinary comprehension and dedication to work.

Skills

Expert-level proficiency with computers and computer systems
Process improvement
Problem resolution
Supervision
Invoice Processing

Interdepartmental communication
Project organization
Business operations
File and Database Management
Technical Support

Education

Southern New Hampshire UniversityManchester, New HampshireExpected in 12/2021Bachelor of Science: Business Administration

Concentration in Management Information Systems

Manchester Community CollegeManchester, CT12/2018Associate of Science: General Studies

South Windsor High SchoolSouth Windsor, CT06/2010High School Diploma

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved thousands of refund issues which led to improved client satisfaction.
Researched, designed and implemented numerous procedural changes to increase productivity and efficiency of entire company.
Ascended to Top 1% of entire company based on annual review scores.
Received an "MVP" award from management in 2016 for exemplary performance, creating a new department for me to spearhead with time-sensitive and complex responsibilities.

Work History

Prolific1- Sr. Fulfillment Specialist
South Windsor, CT03/2014 - 07/2020

Received and reviewed new orders, located requested product and promptly initiated processing.
Purchased inventory based on fulfillment and business needs, maintaining targeted profit margins.
Efficiently processed new orders, completing 300+ daily transactions with 100% accuracy.
Created shipping and invoicing documents with accurate customer, destination and event information to meet company standards.
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
Monitored social media and online sources for industry trends.
Created curricula, instructions, documents and written tests for training purposes.
Trained new associates on essential job functions and procedures.
Oversaw talented team of severalFulfillment Specialists by actively communicating project information, remedying issues and delivering positive feedback.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Resolved supply and fulfillment problems by communicating with both vendors and end users while maintaining targeted profit margin.
Provided monetary resolution to canceled or postponed orders.
Maintained excellent attendance record, consistently arriving to work on time.

Evis Medical- Assistant Office Manager
Bristol, CT11/2012 - 11/2013

Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Monitored database updates and verified for correctness.
Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Scheduled deliveries, monitored progress and communicated updates to customers.
Inspected merchandise for damage and accuracy against order documents.
Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.

Stop And Shop- Produce Clerk
Vernon, CT07/2009 - 11/2011

Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.

Resume Overview

Companies Worked For:

Prolific1
Evis Medical
Stop And Shop

School Attended

Southern New Hampshire University
Manchester Community College
South Windsor High School

Job Titles Held:

Sr. Fulfillment Specialist
Assistant Office Manager
Produce Clerk

Degrees

Bachelor of Science : Business Administration
Associate of Science : General Studies
High School Diploma

Sr. Fulfillment Specialist Resume Example

Resume Score: 80%

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