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Sr. Director of Human Resources and Operations Resume Example

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SR. DIRECTOR OF HUMAN RESOURCES AND OPERATIONS
Professional Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with a creative and innovative approach. Knowledgeable about changing industry and employment market demands. Successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Dedicated to promoting efficient business operations and high productivity by onboarding well-qualified candidates and minimizing employee turnover. History of driving advancements in training, productivity and team motivation through proactive approaches. Excellent organizational and time management skills with ability to prioritize and manage multiple tasks.

Skills
  • Compensation structuring
  • Recruitment strategies
  • Training programs
  • Equal opportunities facilitation
  • Company organization
  • Workforce improvements
  • Benefits administration
  • Employee relations
  • Training development
  • Contract negotiation
  • Organizational development
  • Talent management
  • Conflict resolution
  • Excellent investigative and reporting skills
  • Confidentiality
  • Strong legal background
  • Project management expertise
Work History
Sr. Director of Human Resources and Operations, 09/2017 to Current
Immatics US, Inc. – Houston, Texas
  • Structured compensation and benefits according to market conditions and budget demands
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives with CXO management team
  • Established role matrix, performance reviews, career development and promotion and budget strategies
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to CXOs and board members
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency
  • Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution
  • Brought in more than 45 new staff members (administrative to CXO level) and handled onboarding, mentoring and direction to maximize productivity
  • Advanced management KPIs by creating and leading trainings on procedures, leadership and business practices
  • Developed strategic roadmaps to define project objectives, timelines and milestones
  • Boosted team performance with enhanced employee evaluation processes
  • Collaborated with IT and business teams to develop and enhance architecture in order to better track business KPIs
  • Controlled daily business operations by devising and deploying short and long-range strategies to accomplish organizational objectives
  • Developed innovative approaches to manage business and technology needs and enhance performance
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover 42% throughout US organization
  • Responsible for company contract management and negotiations
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Conducted company-wide town hall meetings to convey updates
  • Monitored and handled all employee claims, including performance-based and harassment incidents
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct
  • Administered or changed benefits, health plans, and retirement plans by request or during open enrollment periods
  • Created employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information
  • Assessed training needs and coordinated learning and development initiatives for 65 employees
Sr. Executive Operations Manager and Paralegal, 04/2015 to 09/2017
Bellicum Pharmaceuticals – Houston, Texas
  • Developed polished legal documents, including motions and briefs, to support litigation processes, IPO funding, and IP filings
  • Researched contract, intellectual property and employment laws and regulations and delivered analysis and assessments to CXO level management
  • Trained and managed 8 employees in best practices and protocols to ensure maximum productivity
  • Strictly adhered to privacy laws to avert possible information breaches and protect organizational data
  • Analyzed and monitored statistical organizational and industry trends
  • Delivered financial oversight and advice to corporate stakeholders to improve strategic planning
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Evaluated upcoming program plans to forecast expected resource needs
  • Closely collaborated with project members to identify and quickly address problems
Special Assistant to the Vice President, 09/2008 to 12/2014
Texas A&M University-Corpus Christi – Corpus Christi, Texas
  • Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements
  • Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions and other potential incidents
  • Planned and launched large-scale events that boosted community participation by 85%
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Aggregated and analyzed data related to administrative costs to prepare annual budgets for Vice President and President of the University
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
Sr. Mass Tort Paralegal, 01/2005 to 09/2008
Watts Law Firm – Corpus Christi, Texas
  • Oversaw 6 paralegal staff focused on all areas of law.
  • Trained new employees on company policies and legal standards.
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Assisted with client interviews.
  • Investigated facts and laws to determine causes of action and to prepare cases.
  • Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
  • Analyzed elements of civil litigation, including evidence gathering and presentation and client counseling, in addition to evaluating jury selection methods processes.
Education
J.D.: Employment And Business Law, Expected in 03/2021
Taft Law School
Ed.D.: Organizational Leadership And Psychology (HR), 12/2018
Aspen University
MBA: Organizational And Human Resource Management, 12/2015
Wilmington University
Master of Arts: Counseling Psychology, 12/2013
Texas A&M University - Corpus Christi
Bachelor of Arts: Psychology, Sociology, English, 12/2008
Texas A&M University - Corpus Christi
Certifications
  • Society for Human Resource Management (SHRM) certification (SHRM-CP)
  • Professional Paralegal - State Bar of Texas
  • Alternative Dispute Resolution Specialist
  • Certified Compensation Professional (CCP)
Publications

Jackson, K. A., Austin, S. D., Campbell, A., Baber (Mosby), J. and Wood, H. (2008). NALS Advanced Manual for the Lawyer's Assistant (9th Ed.). Eagan, MN: West Publishing Company. (Chapters on Contracts, Business Organizations and Trial Preparation). ISBN: 978-0-314-97050-8.

Kuhn, K., Adair, L., and Baber (Mosby), J. (2007). NALS Basic Manual for the Lawyer's Assistant (9th Ed.). Eagan, MN: West Publishing Company. (Chapters on Ethics, Administrative Agencies, Litigation, Contracts and Business Organizations). ISBN: 978-0-314-96645-2.

Mosby, J. (2018). An action research approach of studying the multi-generational employee base and their emotional intelligence as it pertains to creating a engaged workforce. Pending publication in Personnel Psychology: A Journal of Applied Research.

Mosby, J. (2016). Ray of hope for the Middle East: Peace is not just a dream for Israel and Palestine - a study proposal of bringing together two opposing factions to work together in a hospital setting. Journal of Peace Psychology, 3(15), 5-22.

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Resume Overview

Companies Worked For:

  • Immatics US, Inc.
  • Bellicum Pharmaceuticals
  • Texas A&M University-Corpus Christi
  • Watts Law Firm

School Attended

  • Taft Law School
  • Aspen University
  • Wilmington University
  • Texas A&M University - Corpus Christi

Job Titles Held:

  • Sr. Director of Human Resources and Operations
  • Sr. Executive Operations Manager and Paralegal
  • Special Assistant to the Vice President
  • Sr. Mass Tort Paralegal

Degrees

  • J.D. : Employment And Business Law , Expected in 03/2021
    Ed.D. : Organizational Leadership And Psychology (HR) , 12/2018
    MBA : Organizational And Human Resource Management , 12/2015
    Master of Arts : Counseling Psychology , 12/2013
    Bachelor of Arts : Psychology, Sociology, English , 12/2008

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