Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Seasoned Director successful at developing product road maps and leading cross-functional software teams from prototype to release. Skilled in managing the entire product lifecycle. Expert in SaaS and cloud technology combined with experienced in ERP, CRM, Payroll, HCM ,Payroll, Billing, Paybill, Financials, cloud environment management and provisioning.  Specializing in leading high-performing and multi-disciplinary teams from product development through successful product release for internal corporate business systems as well as customer facing software products.
Skills
  • Team Leadership
  • Recruiting and Team Building
  • Strategic Product Roadmap
  • Systems Development Life Cycle (SDLC)
  • ERP: HR Payroll, Financials, CRM
  • Business Process Improvement 
  • SaaS application development
  • Service-oriented architecture
Education
University of San Francisco San Francisco Ca, Expected in Bachelor of Science : Information Systems Managment - GPA :
Work History
Wsp - Sr. Director ERP Product Development
Durango, CO, 03/2014 - Current
  • SaaS: Enterprise ERP System consisting of: US Payroll, UK Payroll PayBill, GL, AP, AR, Billing.
  • Initially asked to rebuild the ERP Product dev team and establish a more efficient SDLC better tailored for a SaaS product environment. I Rebuilt the team, recruiting key players to come in and lead key areas. Restructured processes effectively implementing a new SDLC which effectively addressed both the customer side working with sales and internal staff needs of the company.
  • Work closely with our internal business team and our client management team to Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases in order to create the ERP annual product roadmap.
  • Report on a bi-weekly basis to Sr. Executive management team which including the founder and president of PROUnlimited Inc. I run this meeting.
  • Implemented a much improved SDLC which handles both long term Capex projects as well as smaller enhancement requests. Recruited and hired Business Systems Analysts, Software Development Engineers, as well as QA Engineers.
  • Directed design and development of our own Help Desk ticketing system.
  • Conducted extensive third party product review in order to select the next generation platform for our ERP system. I wrote the RFP and worked with the business to select the right vendor.
  • Ensure our system meets all regulatory requirements in the US as well as the UK. This includes tax updates and regulatory requirements such as ACA.
  • I stay on top of industry trends and new developments so I can provide insight and timely recommendations to the executive team.
  • Met strict deadlines, coordinating all moving parts in product team and orchestrating well-designed flow.
  • Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
Blue Yonder - Director Applications Development
Rockville, , 10/2011 - 03/2014

Appko Inc. was a small silicon based startup and Cisco partner when I joined. Focused on consulting projects. I reported directly to the three partners who formed the company. My first assignment was managing a Salesforce project for Walmart. Appko Inc. then began to specialize in Cisco's Intelligent Automation for Cloud (CIAC) which is a highly customizable comprehensive cloud management platform capable of delivering a wide range of services from underlying infrastructure to anything-as-a-service for Cloud Infrastructure such as Cisco's Unified Computing System (UCS) for provisioning virtualized environments. In the beginning I conducted code-a-thons to recruit and hire an on-shore/off-shore team of software professionals. My role then was Delivery Manager. I worked onsite with the team to deliver customized versions of CIAC for clients such as the Department of Energy, Marriotts and PayPal. We implemented CIAC for PayPals IT team one year and was invited back this time to implement a much more extensive version for the product development team who wanted to create it's own equivalent of RackSpace so that it's partners could develop their products in PayPal's cloud. They specifically wanted a much more simplified Apple like UX which we successfully delivered. At this point in time Appko Inc. had sufficient capitalization to fund the development of our own product called myCloudPod and I was promoted to Director of Applications Development. This new product offers the ability to provision and manage virtual environments on convergent infrastructure through self service automation featuring an advanced self service User eXperience (UX) which simplifies the complexities involved in managing cloud resources with an elegant, straightforward, easy to use human interface combined with an advanced degree of automation. A short video of myCloudPod is available on my linkedin page. In 2014 Cisco contracted Appko Inc. to take over the product development of CIAC and I was asked to move to Austin where the product development was being managed to lead a combined team of Appko Inc. and Cisco developers. Not wanting to move to Austin I left the company and joined PROUnlimited. Inc. that same year.

  • Designed and executed security measures such as firewalls and encryption
  • Tested websites and performed troubleshooting prior to deployment
  • Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions
  • Developed, coded and updated [Type] and [Type] sites for clients such as [Client name] and [Client name]
  • Maintained strict budgetary and scheduling guidelines to satisfy customers with high-quality, targeted designs
  • Owned more than 16 projects per year from initial research and conceptual design through testing and implementation phases
  • Planned and engineered RESTful web services to manipulate dynamic datasets
  • Designed, implemented and monitored web pages and sites for continuous improvement
  • Collected, defined and translated user requirements into project designs and implementation plans
  • Developed user-oriented visuals and features using front-end languages, including HTML, [Type] and [Type], to increase site traffic to [Number] visitors per [Timeframe]
  • Boosted web traffic by improving navigation, [Action] and [Action]
  • Established milestones for projects and prepared all team members to meet aggressive deadlines
  • Created site layout and user interface using HTML and CSS practices
Blue Yonder - Sr. Manager Applications Development
San Diego, CA, 2010 - 06/2011
  • Sr. Manager Applications Development in charge of TriNet's CRM and Financials system. Responsible for managing, recruiting and team building and delivering system enhancements as requested by the business. Hired by the COO to rebuild this team. 
  • Recruited and managed a top notch development team of A players to replace outsourced consulting team saving company 2.1 Million annually.  Began delivering results to business in the first quarter. Received special recognition and bonus from the board of directors for this effort.
  • Collaborated with the sales, marketing and support teams to design CRM system enhancements. Successfully delivered fist mobile CRM solution for the field sales team within the first five months of arrival. 
  • Designed and managed the development of executive level dashboards with advanced analytics  and reports to provide a 360 degree view of our customers.  Utilized Google Analytics, HTML5, AJAX Java and RESTFUL web services to provide a very excellent User eXperience. Utilized AGILE. 
  • Designed and managed the development of a new 360 Degree Customer View CRM Application utilizing web services, Java, HTML5, AJAX and integrating Google Analytics to creating a superior dashboard for the executive management here at TriNet. Utilized AGILE on this project. 


Blue Yonder - Sr. Oracle - PeopleSoft Consultant
Paris, , 02/2008 - 2010
I formed my own consulting corporation offering Oracle and PeopleSoft technical consulting for clients such as the College of New Jersey, NJ, Ohio University in Athens OH. 
National Grid - Sr. Architect
Batavia, , 03/2007 - 01/2008

Sr. Architect, working onsite at Oracle - PeopleSoft. I designed and wrote the Functional Design Document (FDD) for the new Master Contract Rates module for the PeopleSoft FSCM release 9.1. Successfully delivered the product design This project leveraged my experience in the Staffing Industry.

Wells Fargo Bank - Sr. Technical Consultant
City, , 01/2006 - 03/2007

On this assignment my role could best be described as staff augmentation. I worked directly with the CRM development team as a Sr. level applications developer for their CRM system.

  • Developed Technical Design Documents (TDD) for enhancements as well as coding the enhancements. I also performance tuned existing batch applications and in one case re-designed the entire process to achieve significant efficiencies reducing runtime by 70%.

Mark Gurry And Associates - Sr. Technical Consultant
City, , 01/2004 - 01/2006
Mark Gurry and Associates (MGA) specializes in performance tuning Oracle databases and has written several books on the subject. I worked with Mark on projects where the client had PeopleSoft enterprise applications running on an Oracle database. 
AT&T Inc. - Sr. Technical Consultant
City, , 11/2003 - 11/2004

Sr. Oracle - PeopleSoft Enterprise Technical consultant for the AT&T PeopleSoft CRM implementation Project.

  • served in the capacity of advisor to the AT&T management team who wanted to have someone to discuss the project with that was not part of the Accenture team.
  • Developed Technical Design Documents (TDD) and led small teams of developers. I also coded key modules and Application Engine programs.


PeopleSoft Inc. - Lead Analyst
City, , 06/1997 - 11/2003

Lead Analyst / PM  Customer Connection - Peoplesoft's customer help desk system. I led a team of four developers and and two consultants. I was fortunate enough to be recruited by the management of a new advanced technical group known as Enterprise Components team at PeopleSoft. I also played a role in the development of the Enterprise application models for release 8 known as the internet release. A major shift from Client Server to pure internet architecture four tier architecture. Noteworthy: Was selected by PeopleSoft three times to be a featured technology presenter at the annual PeopleSoft User Conference.

Adecco USA - Sr. Analyst/Project Manager
City, , 08/1995 - 06/1997
Responsible for the implementation and customization of Canadian and North American PeopleSoft Payroll for Adecco's staffing business in the US and Canada. I also designed their custom PayBill system which is still in use today.  I led a 32 person cross departmental team and reported directly to the executive steering committee. Noteworthy led to the global rollout of PeopleSoft across Adecco's European offices and was considered a huge win for both Adecco and PeopleSoft. 

Covalent Systems Inc. - Sr. Software Engineer - Financials Team lead
City, , 08/1990 - 03/1995
As Sr. Software Engineer I was responsible for developing product features and functionality as determined by the product manager. I was promoted to Team Lead and put in charge of the Mid Market Accounting System. 
Additional Information

Authored an article for CIO Review magazine, July 09, 2015 issue, titled "5 Factors Facilitating the Transition to the Post Modern ERP Era". 


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Resume Overview

School Attended

  • University of San Francisco

Job Titles Held:

  • Sr. Director ERP Product Development
  • Director Applications Development
  • Sr. Manager Applications Development
  • Sr. Oracle - PeopleSoft Consultant
  • Sr. Architect
  • Sr. Technical Consultant
  • Sr. Technical Consultant
  • Sr. Technical Consultant
  • Lead Analyst
  • Sr. Analyst/Project Manager
  • Sr. Software Engineer - Financials Team lead

Degrees

  • Bachelor of Science

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