Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Talented and accomplished Facilities and Maintenance Management professional with more than 18 years experience. Proven ability to direct multi-million dollar construction and renovation projects. Highly adept at program and department management. Skilled in training and supervising maintenance,administrative, and warehouse crews. Able to oversee all aspects of facilities operations, including, buildings, grounds, fire and safety systems, construction, fleet maintenance and capital purchases. Great negotiator, familiar with managing vendor and contractor relationships. Ability to act as a liaison with architects, engineers, as well as corporate boards. Consistent record of completing projects within budget and time constraints. Excellent communication and people skills.

  • Building Automation Systems
  • Construction Management
  • Project Management
  • Safety building code knowledge
  • Capital building projects
  • Building safety codes
  • Equipment rebuilding
  • Building client relationships
  • Client rapport building
  • Security services
  • Relationship and rapport building with department heads
  • Preventative Maintenance Checks and Services
  • Building technical teams
  • Team Building and Motivation
Work History
Sr Director Building Services, 01/2018 to Current
OtgNew York, NY,
  • Planning building maintenance and operational programs
  • Managing all vendor contracts
  • Ensuring efficiency of all building systems
  • Coordinating site safety programs
  • Preparing operating reports and budgets
  • Maintaining safe work environment for all employees
  • Ensuring all processes and compliance programs are met
  • Managing facilities planning and space allocation
  • Preparing cost estimates for moves and equipment
  • Coordinating with department heads and building contractors
  • Managing maintenance of grounds
  • Ensuring all utility systems are inspected in accordance with regulations
  • Negotiating bids and contracts for third party workers
  • Coordinating building security and maintenance service
  • Managing and supervising all facilities personnel
  • Preparing and filing reports with government and regulatory authorities including environmental permitting
  • Overseeing all building functions.
Facilities Manager/Engineering, 02/2016 to 01/2018
D.R. Horton, Inc.Port Charlotte, FL,
  • Project Management of CAPEX upgrade programs to maintain buildings, facilities and infrastructure
  • Development of a capital maintenance plan, management of the Tender process, scheduling and supervision of all projects
  • Property management of all reactive and preventative maintenance ensuring work is completed in a timely manner by the maintenance staff
  • Maintenance of the workshop machinery and equipment to OH&S standards
  • Manage property damage insurance investigations and liaise with the CFO to assist with the insurance claims process
  • Ensure that all work completed on the campus complies with building code standards including the fire matrix
  • Provide a technical lead on the buildings and grounds to ensure that they meet the required safety standards
  • Ensure all relevant departments complete induction and training on the Colleges equipment
  • The upkeep of all essential services and appearance of the campus is maintained
  • Management of all contractors onsite
Facilities Manager, 09/2015 to 02/2016
OtgFlushing, NY,
  • Manage the overall services provided within the facility
  • Create a suitable environment for the purpose and needs of the facility
  • Use best business practices to manage and reduce operation costs
  • Create a budget for various facility needs and expenses
  • Compare costs for various services and goods before choosing the best options for the facility
  • Manage the maintenance of the building by performing repairs or contracting maintenance services as needed
  • Track building upkeep as well as anticipated long- and short-term improvements and maintenance
  • Keep the surrounding grounds properly cared for and landscaped
  • Interview and hire certain facility employees and contractors, such as maintenance staff and janitorial services
  • Handle certain administrative tasks, such as preparing reports for facility owners
  • Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras or security staff members
  • Respond to emergency situations or other urgent issues involving facility.
National Facilities Manager, 02/2014 to 09/2015
Epsilon Systems Solutions, Inc.Dayton, OH,
  • Informed supervisor of potentially dangerous electrical equipment and faulty instrumentation
  • Worked with single and three-phase power distribution
  • Troubleshoot equipment problems using tools such as multi-meters and general hand-tools
  • Serviced equipment and systems in owned and leased facilities
  • Installed equipment and systems on time and on schedule
  • Repaired advanced HVAC systems, including air handlers’ humidity control systems and duct sizing
  • Repaired and maintained sprinkler systems, domestic water systems and fire pumps
  • Performed facility tool and system PMs according to manufacturing and internal specifications
  • Analyzed and interpreted data from facilities equipment
  • Changed lamps and ballasts and tested electrical circuitry
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity
Asst Director of Buildings and Grounds, 08/2007 to 02/2014
AramarkCity, STATE,
  • Oversee all construction, renovation , grounds maintenance, and all facilities management functions for entire district
  • Manage annual budgets;supervise up to 95 persons, primarily custodial and maintenance personnel, as well as garage staff
  • Supervise repairs and maintenance of buildings, grounds, roadway utility, and HVAC systems, electrical systems, plumbing and vehicles
  • Manage snow removal activities, lawn care, and marking layouts for parking lots
  • Maintain compliance with OSHA regulations as well as IL State and local fire and buildings
  • Handled employee time and attendance, a well as payroll and fuel expenses
  • Set overall vision and provided team leadership
  • Demonstrated flexibility working with internal team members to remedy any issues and preemptively coming up with solutions
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress
Facilities Manager, 02/2005 to 08/2007
AramarkCity, STATE,
  • Managed team of 60 of professionals
  • Reduced and controlled expenses by 40%
  • Surpassed revenue goals in four consecutive quarters.Initiated program that standardized employee training and led to increase in customer satisfaction by 12%
  • Increased profits by developing, initiating, and managing personnel
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services
  • Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
Foreman, 02/1998 to 02/2005
City Of ChicagoCity, STATE,

Schedule upkeep and maintenance of facilities and vehicles.

Manage vendor relations to ensure cost effective purchase of warehouse supplies. Schedule Safety,warehouse and Sales Meetings. Directly oversee inventory for total facilities. Ensure the delivery of customer service excellence. Distribute daily workload to ensure all Department complete work on time. Set and maintain productivity and quality standards.Maintain OSHA,DOT and audit compliances.

Associate of Applied Science: Criminal Justice, Expected in 2002
Richard J Daley College - Chicago, IL,
High School Diploma: General, Expected in 1998
St Laurence - Burbank,IL,

Forklift Certified - Train the trainer

Aerial Lift Certified- Train the trainer

HACCP Certified

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School Attended

  • Richard J Daley College
  • St Laurence

Job Titles Held:

  • Sr Director Building Services
  • Facilities Manager/Engineering
  • Facilities Manager
  • National Facilities Manager
  • Asst Director of Buildings and Grounds
  • Facilities Manager
  • Foreman


  • Associate of Applied Science
  • High School Diploma

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