Sr Dir Cybersecurtiy Portfolio Delivery Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Dynamic, versatile, hands-on leader who spearheads challenges by developing and leading teams to design and implement technology solutions aligning with business strategies. Proven history of success in turning around under performing strategic initiatives. Accomplished leader with reputation for bridging gap between business and technology with expertise in managing complex programs and concurrent projects.

Areas of Expertise
  • Project Management
  • Process Improvement
  • Risk and Issue Management
  • Systems Analysis
  • Vendor Management
  • Agile and Waterfall Technologies
  • Stakeholder Management
  • Conflict Management
Professional Experience
07/2017 to Current
Sr Director, Cyber Security Portfolio Delivery Athene New York, NY,

Working in concert with the CISO and Manage a $60M Portfolio that comprises of strategic initiatives that helps and betters Cigna's security posture while supporting the overall Cybersecurity program providing leadership to develop, support, and advance strategies, programs, and projects designed to continually improve and enhance Cigna's Information Security Program.

  • Established PMO/delivery practices for federated management of all projects and initiatives
  • . Building program governance framework and ensures adherence
    Maintaining integrated capability roadmap prioritized against benchmarking exercises and Enterprise Risk Management framework.
  • Established and led program office to manage delivery of CPC program Interfacing with delivery organizations to ensure assignment of resources and execution on plan
  • Structure delivery measurements to business objectives
    Established a federated delivery model for execution on security portfolio across the enterprise
  • Established multi-year capability roadmap for in scope projects
  • Develop and manage the overall integrated delivery plan for the program
  • Manage the enterprise Information Security Executive council; an Information Protection (IP) community program awareness, communications and learning program across all lines of business which includes over 100 participants globally
  • Develop and manage intake and fulfillment for inbound projects to Information Protection; Maintaining holistic portfolio management for all Information Protection projects including both portfolio projects and baseline/enhancements
  • Manage the annual enterprise security portfolio planning and execution Assimilating the Cyber and Privacy Risk program into the integrated Information Protection portfolio
  • Accountable for information Protection business operations (finances and resource/demand management) and interfaces with IT business and portfolio management
  • Proposing and manages overall budget for the program
    Central point to interface with Enterprise Risk Management, Corporate Audit, Privacy and Legal Providing reporting to the board of directors on benchmarking, risk management and execution on capability roadmap Integrating information security portfolio into Cyber and Privacy risk Council governance model.
  • Enabling organizational change to ensure successful delivery of projects
    Orchestrating and ensuring the timely and accurate completion of all project deliverables.
06/2011 to Current
Director, Application Development and Engineering Cigna Healthcare City, STATE,

Flexible Benefits

  • Direct strategy and launch of new unified product platform, including suite of tools to manage products, packages, plans and client information.
  • Define application architecture strategy and road map to meet line of business needs; increase automation between consuming applications to relieve manual interfaces between product areas and create operational efficiency and gains.
  • Manage a $8M delivery budget, with matrix oversight in enterprise product solutions, vendor, and internal Cigna IT delivery and maintenance.
  • Administer contracts for vendor, including user interface development, hosting, IT operations and IT applications development.
  • Re-engineered vendor policy to enhance quality assurance and identify risks and issues at earlier stages during the project

Client and Customer Solutions Data Management

  • Oversee technical solution and delivery of data warehousing and integration or all Cigna's product/plan, customer/coverage and client data for medical business; supporting some of Cigna's major initiatives in support of the growth dimensions strategy.
  • Delivered solutions to support strategic and tactical deliveries under a $10M budget, on time, and under budget by $1.5M; evaluated technology and infrastructure, determining right solutions for business needs.
  • Led a staff of system architects, systems and business analyst, project managers.
  • Reorganized team to streamline delivery by defining and implementing a strategy to move from waterfall delivery to agile; 100% agile within 9 months and increased productivity by 30% in 1 year.

Informatics, Data and Analytics Analysis

  • Supervise systems and data analysis while serving as key contributor and mentor for a team of up 85+ analyst resources for Informatics Technical Solutions Group.
  • Directed all analysis resources and project plans for major scalable enterprise solutions supporting $35M portfolio with the unique ability to drive transformational change in both business and technology leadership roles.
  • Consulted in introduction of the data science role/methodology and approach to expose existing resources into the big data strategy; limited roll out in first phase.
  • Streamlined analysis process and approach, reducing resource overhead by 15%.

Systems Analysis and Integrated Technology

  • Deliver solutions leveraging integrated technologies in support of business strategies for enterprise initiatives surrounding compliance and mandates and Cigna's customer and provider experience.
  • Spearheaded cross-functional compliance delivery initiative to meet medical loss ratio provision; reducing Cigna's financial exposure by 10%.
  • Provided systems analysis for projects of up to $15M, including requirements, success criteria, milestones, key performance indicators (KPIs), and work breakdown structures.
02/2009 to 04/2011
Systems Analysis Manager / Project Manager Cigna Healthcare City, STATE,
  • Managed a team of systems analysts involved in several multi-million dollar project portfolios to execute against enterprise initiatives that deliver strategic functionality to enterprise solutions.
  • Led the business/systems analysts through the SDLC, implementing organizational best practices, working with business partners to understand business process and workflows, and ensuring systems meet business needs.
  • Worked with ASG project manager and enterprise programs to identify project scope, negotiate delivery schedules with stakeholders, develop project plans, and identify cost-effective process enhancements.
  • Established multiple initiatives to drive business value by improving quality and timeliness of project deliverables and enhancing skills of business and systems analyst team; implemented core analyst methodologies and tools to unify processes and standardize.
  • Produced and managed project timelines, scope, funding and budgets at the project level and program level.
10/2007 to 02/2009
Business Project Manager ING City, STATE,

Led all project management activity for acquisition activity in ING's external web portals, including participant, sponsor/third party administrator and producer sites.

  • Managed and executed project life cycle for enterprise, compliance and conversion projects.
  • Effectively partnered with business owner and technology partners to meet all project deliverables, assess business risk/issues that could impede projects' success and provide clear directional guidance for resolution
  • Managed and facilitated all communication, training and requirements sessions across all lines of business, including retirement services, variable life and variable annuity, to ensure consistency across the enterprise.
  • Developed and implemented projects management office practices, standard project methodologies, and managing retirement services projects.
Education and Professional Development
Expected in 1996
Bachelor of Science: Mathematics (Statistics)
North Carolina Central University - Durham, NC

Cigna Information Technology Leadership Program (ITLP), Cohort 2, October 2016

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Resume Overview

School Attended
  • North Carolina Central University
Job Titles Held:
  • Sr Director, Cyber Security Portfolio Delivery
  • Director, Application Development and Engineering
  • Systems Analysis Manager / Project Manager
  • Business Project Manager
  • Bachelor of Science

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