Strategic Human Resources leader with a successful track record of optimizing systems and processes to drive efficiency and motivating teams to achieve goals. Seeking an HR Operations opportunity to utilize my leadership and creative problem-solving skills to achieve company goals.
Expertise In:
Talent Acquisition and High-Volume Recruitment
Management
Incentive Programs
Benefits Administration
Employment Law
Leave Coordination
Health and Wellness
Skills
Premier, Phone
Benefits, Transportation
Budget planning, Vendor management
Budget, Website
Call Center
Coaching
Continuous improvement
Conversion
Direct marketing
E-commerce
Focus
Full Life Cycle
Hiring
HR
IQ
Leadership
Managing
Marketing
Market
Materials
Access
Navigator
Optimization
Payroll
Peak
PeopleSoft
Policies
Processes
Coding
Quality
Recruiting
Recruitment
Sales
Scheduling
Shipping
Sourcing strategy
Staffing
Strategy
Strategic
Supervision
Experience
Sr. Corporate Recruiter, 08/2010 - Current Cambridge Trust Company – Newton Centre, MA,
Responsible for having a tactical and analytical focus on non-exempt staffing. Execute tactical plans for non-exempt staffing. Gather data of non-exempt staffing performance, analyzes, and identifies areas of opportunity and continuous improvement. Role has grown in the recent years to include management or peak season hiring team.
Successfully hire more than 6,500 distribution center workers annually for multiple brands and locations by managing talent acquisition team and contingent partners
Increasing candidate volume by more than 120% and reducing cost per hire by 50% through optimization of external partners and implementing Avature
Redesigned employee referral program, implementing an electronic submission process, increasing participation by XXX% over 3 years
Modernized communication and increased conversion to interview by x% and retention of new hires
Developed reporting and metrics to optimize the organization's distribution recruiting strategy
Other Positions Held:
Recruiter II, Talent Acquisition, Mast Global HR (2015-2017)
Recruiter I, Talent Acquisition, L Brands (2010-2015)
Talent Records Admin 2, 09/2009 - 08/2010 Ahmc Healthcare Inc. – Anaheim, CA,
Managed team responsible for employee record updates in PeopleSoft for all hourly employees
Leave of absence administration
Employment verification of employment for new hires
Team Leader, Shipping/Light Assembly
Directly responsible for the training of Material Handler associates
Lead a production line of 10-14 packing associates
Employment Processor 2
Pre-screened, interviewed and placed qualified candidates into seasonal positions at the distribution center
Successfully transitioned FMLA processes from a 3rd party to in-house.
Developed company-wide FMLA policies that were approved by unions and leadership.
Responsible for FLMA administration including notifications to employees requesting or on leave, follow-up with medical professionals, tracking leave hours and requesting short and long-term leave payments for approved absences.
Supervisor, Human Resources, 11/2002 - 01/2009 Harry And David Gourmet Gifts – City, STATE,
Directly responsible for the advertisement, pre-screening, selection and placement for all hourly leadership positions throughout the facility
Served as back up to the Manager of Employment and took responsibility for daily operations of the Employment Center when needed
Provided on-going employee education on benefits and critical support to ensure accurate and timely benefits processing as well as employee education
Responsible for processing and tracking all leave of absence requests including all correspondence between employees and medical professionals
Created "Invest in Yourself" Wellness program resulting in increased employee participation Responsible for management, supervision and quality of critical employee and job related data into PeopleSoft for all hourly employees
Develop and execute a strategic recruitment plan for colleges and high school recruiting to continuously grow the company's student population
Researched and resolved payroll discrepancy issues for employees as needed
Successfully created a Healthy Lifestyle Challenge helping employees shed over 1,500 pounds in 2 years
Redesigned LOA Log to more accurately track leave of absence time
Received the American Heart Association's Gold Level Fit-Friendly Award
Redesigned Employment Center employee incentive resulting in a 38% decrease in mistakes made while completing required new hire paperwork
Partnered with colleges to identify graduates for Leadership Trainee Program
Other Jobs Held:
Support Analyst, Sales and Service (2005-2007)
Scheduler, Sales and Service (
Education and Training
Bachelor of Arts Degree: Human Resource Management, Expected in 2002 - OTTERBEIN UNIVERSITY - WESTERVILLE, OH. GPA:
Associates of Applied Science: Business Management, Human Resource Management, Expected in 2000 - CENTRAL OHIO TECHNICAL COLLEGE - NEWARK, OH. GPA:
Activities and Honors
SCHOOL, GRANVILLE, OH. , 1991-1995
High School Diploma, College Prep.
Society for Human Resource Management (SHRM)
Licking County Human Resource Management Association, Secretary (2008)
Licking County Human Resource Management Association, SHRM Foundation Chairperson (2009)
Additional Information
L , Brands Human Resources: Most Valuable Team Award (December 2010)
Mast Global HR Compass Award (2016)
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