LiveCareer-Resume

sr associate director of admissions resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

As a long-term employee of Keiser University it has been my daily mission to engage, inspire, and motivate our students & coworkers. I firmly believe that if you are passionate about your work and students you will promote that onto others around you. Success comes from listening to others and fully understanding their needs to find the best possible solutions. It is my goal to learn something new each day and never stop asking questions that can help you improve at your job.

Skills
  • Student Satisfaction
  • Administration and Reporting
  • Staff Management
  • Performance Tracking and Evaluations
  • Team Management
  • Team Exercises
  • Performance Monitoring
  • New Employee Training
Education
Kaplan University Davenport, IA Expected in MBA : - GPA :

Completed 8 courses in the MBA program (4.0 GPA)

Ohio University Athens, OH Expected in 2001 Bachelor of Science : Telecommunications, Business Management - GPA :
Work History
Keuka College - Sr. Associate Director of Admissions
Keuka Park, NY, 01/2022 - Current
  • Work closely with the DOA to discuss campus initiatives, processes, and strategies
  • Manage, motivate, and train 3 ADOA teams & approximately 30 Admissions Counselors
  • Assist DOAs & Campus Presidents with student file transfers to the 20+ KU campuses and also 6 campuses for Everglades University
  • Lead training for the admissions team in Managua, Nicaragua
University Of Notre Dame - Associate Director of Admissions
Notre Dame, IN, 07/2010 - 12/2021
  • Lead, motivate, manage, and train an admissions team of 8-10 admissions counselors.
  • Developed admissions counselors that led to new promotions and opportunities such as Associate Director of Admissions, Financial Aid Officers, Student Coordinators, Registrar Manager, and Assistant Registrar.
  • Promote best practices and new information to Admissions Counselors through weekly meetings, huddles, and training sessions.
  • Coordinate with the Campus President, Director of Admissions, Financial Aid Officers & Directors, and Community Outreach in daily start meetings to discuss new student enrollment.
  • Worked with the Director of Admissions to oversee an auto-dialer pilot program for the online admissions department to improve outbound productivity.
  • Managed the campus Live Person platform for all users including administrators and agents.
  • Responsible for assigning out unassigned student applications, inquiries, and email responses to 12 other Associate Directors and 17 statewide campuses.
  • Assisted in the development of a military committee with Financial Aid members, faculty, and former Servicemembers to review our opportunities for growth among prospective military students.
  • Motivated campus managers and staff throughout ongoing daily messages through short story examples and best practices.
  • Assist training manager with new hire admissions counselors through call coaching.
  • Increased starts by 30% in one year span.
  • Increased show rate by 14% in one year span.
  • Jeff Eklind Spirit Award - Summer 2020
  • Presidential Award for Excellence- Winter 2015 & Summer 2019
  • Admissions team of semester - Summer 2018
  • Team Player Award - Spring 2013






Keiser University - Assistant Director of Admissions
Pembroke Pines, FL, 10/2008 - 06/2010
  • Developed, directed and coordinated the Admissions Department's activities to consistently accomplish set goals and objectives. Goals and objectives include both team and individual recruiting production.
  • Exceeded yearly admissions recruiting budget (goal) by 26% for graduate and undergraduate programs.
  • Effectively was able to exceed targets for team enrollments and raised start prior-year start rate for the center by 15%
  • Participated in the development and execution of both short-term and long-term student recruitment strategy at the campus level to ensure the Company's growth and profitability objectives and implemented approved programs
  • Ensured quality hires and managed compensation and performance management programs to stay within the salary budget
  • Developed and prepared for the approval of the Admissions Department's policies and programs and, as directed, conducted audits and reviews results to ensure conformance
  • Worked with Center Support, Center Dean, and Financial Aid Department in conducting bi-weekly New Student Review meetings to ensure successful sessions for new students
  • Created various events to help generate new student interest into the center






Kaplan University - Associate Director of Admissions
City, STATE, 08/2006 - 08/2008
  • Led various groups of admissions advisor teams in order to train, develop, and motivate them at their position
  • Managed and hired several admissions advisors that have went on to promotions such as Director of Admissions & Admissions Manager
  • Managed the graduate admissions advising team during the launch of a new Master's Degree program- Kaplan University's Newsweek MBA program.
  • Consistently averaged a 90% start rate on admissions teams since becoming Assistant Director
  • Assisted in various Director of Admissions (DOA) responsibilities including time sheets,
    PTO tracking, and disciplining advisors on weekly minimum standards
  • Hired candidates to become admissions advisors through the interview process
  • Motivated a group of 35 advisors daily by conducting huddles on a daily basis



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Resume Overview

School Attended

  • Kaplan University
  • Ohio University

Job Titles Held:

  • Sr. Associate Director of Admissions
  • Associate Director of Admissions
  • Assistant Director of Admissions
  • Associate Director of Admissions

Degrees

  • MBA
  • Bachelor of Science

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