Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Compassion & Empathy for Customers
Problem Solving Skills
10 Years of Photoshop Experience
3 Years of Video/Audio Editing With 'Cyberlink Power Director'
Type 80+ Words Per Minute
03/2016 to Current
Sprint CVP SpecialistSYKES － Tampa, FLResponsibilities: Taking customer calls to sign up for the Uconnect service offered by their vehicles. Also responsible for helping customers with any sort of tech issues they may experience with the services.
01/2012 to 03/2015
AssemblyMTD Products Inc － Martin, TNResponsibilities: Receiving different tasks every day (or evening) to work in different areas of the factory. Anywhere from working on mower motors, to the frame, to putting oil into nearly finished mowers, as well as pushing and carrying 80-100+ pounds of weight (painted mower frames) from one end of the factory to the other, using specialized moving carts.
02/2010 to 07/2011
Seafood SpecialistPublix － Pompano Beach, FLResponsibilities: Preparing fresh fish and other assorted seafood for customer purchase. Placing products into cart in extreme cold environments in order to take into store for stocking. Stocking deli and dairy products.