Dear Jennifer Yoder,
I am writing to express my keen interest in the Service Management position open at Hacienda Ford. I recently graduated with a Masters in Administration and Public Policy from The University of Texas at Arlington, and my courses in investments, finance, and business coupled with the current classes I am taking for my Doctorate in Business Administration from California Intercontinental University have given me a solid base upon which I plan to build a career. I am a highly ambitious person with background in service, sales, marketing and advertising. Moreover, I have expertise in market analysis, forecasting and client needs assessments. I am highly meticulous and excellent at juggling multiple tasks and working under pressure. My industry experience includes experience from both the private and public sectors . As I aspire for your consideration for an opportunity to work at your Hacienda Ford Dealership, I would be deeply thankful to have an opportunity to talk to you in person as I believe through it you will get to know a little bit more about the asset I can be for your company.
Before entering the public sector, I worked in the private sector as an Assistant Supervisor for Mike Tidwell & Associates. I accepted that position because of its emphasis on efficient administration and excellent growth opportunities. I know both are profound for this job.Furthermore, my experience as an Assistant Supervisor for Mike Tidwell & Associates afforded me the opportunity to become familiar with the profound importance of rapport when servicing people. This is of significant importance for the success of any business and will be an excellent asset for Hacienda Ford. As an Assistant Supervisor my goal was to create a work environment conducive to both company, employee and customer satisfaction. All in all, I know that successful administrators are defined by their qualities, their skills, and their actions. Therefore, I always strive go above and beyond to be as competent and efficient as possible in everything I do. This I know all employees notice for when they do they willingly choose to follow effecting success in a company. Like Troy Neilson's and Larry E. Pate's analogy of efficient administration, I concur that: "To an extent, efficient administration is like beauty: it's hard to define, but you know it when you see it."
In conclusion, I believe that my experience as an Assistant Supervisor for Mike Tidwell & Associates coupled with the positive results it achieved under my supervision,Bachelors in Political Science, Masters in Administration and Policy Studies, and current Student of a Doctorate in Business Administration will be a great asset for Hacienda Ford. To further acquaint you with the specifics of my background I am enclosing my resume. I look forward to hearing from you.
God Bless You, Mauro Tijerina
Administration and Policy GPA: 3.9
Administration and Policy
Political Science English GPA: 3.67
Fast Learner: This allows me to meet all expectations regardless of content.
Communication skills: These allow me to inform, help, and advise customers clearly and to liaise effectively with other professionals.
Listening skills: There me understand exactly what customers require.
Motivational skills and an ability to supervise and lead a team of customer service assistants towards success.
Creative thinking skills: These enable me to come up with new ideas to improve customer service standards.
An ability to work well under pressure.
Organisational and planning skills: These allow me to develop customer service policies in a more efficient manner.
Good personal presentation, especially when working with customers face-to-face.
Commitment to improve my own customer service skills on an ongoing basis.
State of Texas Administrator Certification
Cardiopulmonary Resuscitation Certification
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