Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Skills
Maintenance and Repair
Teamwork
Supply Management
Responsible
MS Office
Excellent work ethic
Leadership
Good listening skills
Work History
02/2014 to Current
Specialist / TrainerHanes – Lancaster, PA,
Molded team and embraced change to adapt within dynamic market.
Facilitated training for associates through daily coaching and regular performance appraisals.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Initiated timely response to emails, voicemails and written correspondence.
Defined clear targets and objectives and communicated to other team members.
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
Coordinated site investigations, documented issues and escalated to executive teams as needed.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
07/2012 to Current
SpecialistAmazon.Com, Inc. – Denver, CO,
9 years of experience leading Teams of 3 or more
Attended training programs to deepen professional skillset and assisted in training fellow Team Members on existing and new training programs.
Followed all company policies and procedures to deliver quality work.
Handled proper storage and rotation of all chemicals products and supplies.
Interpreted clients' needs and introduced services to fit specific requirements.
Kept detailed records of project progress, discrepancies and other issues.
Prepared, presented and maintained appropriate stock levels to promote product availability.
Enhanced client satisfaction ratings by resolving difficult customer issues through completion
07/2012 to Current
Team MemberUniversal Resort Orlando – City, STATE,
Responsible for hosing grounds, sweeping drains and maintaining park cleanliness Operating MiTM pressure washing machine and hydro scrubber while completing queue lines, in front of buildings, attractions, service yards, and restaurants Provided general cleaning in venues such as: restaurants, attractions and buildings.
Pursued learning opportunities to advance knowledge and take on leadership position.
Contributed to team success by completing jobs quickly and accurately.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Sought out ways to go above and beyond job requirements.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Worked different stations each month to provide optimal coverage and meet production goals.
Developed strong cooperative relationships with coworkers and managers.
Maintained work structure by updating job requirements and job descriptions for all positions.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Maintained productive, efficient approach to all tasks.
07/2017 to 03/2020
Back of House Team Member /LeaderUniversal Resort Orlando – City, STATE,
Instructed Team Members on protocols and procedures of each station to maximize contributions.
Distributed individual assignments to team members and monitored progress against production timetables.
Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Operated all vacuums and carpet machinery safely to reduce workplace accidents.
Education
Expected in
High School Diploma: Tates Creek High School - Lexington, KY GPA:
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