Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Detail-oriented Employee Benefits specialist with 25+ years of experience. Demonstrates excellent time management techniques and organizational skills to meet business targets. Exceptional interpersonal and communication skills with ability to maintain effective relationships with internal and external stakeholders.

  • Financial analysis
  • Market analysis
  • Marketing / Procurement Process Management
  • Microsoft Office
  • Active listening
  • Multitasking
  • Relationship building
  • Strategic planning
  • Building referral networks
  • Specializing in Special Risk Insurance and Employee Health & Group Benefit plans
  • Vendor relationship management
  • Project Management
Special Risk Consultant, to
Arthur J Gallagher & Co.Bellevue, WA,
  • Managed clients of all sizes with a 98% retention rate.
  • Specialized in the procurement, evaluation and design of Special Risk programs including business travel accident, emergency evacuation services, blanket accident w/medical expense, student medical, student accident, athlete accident.
  • Created a process manual for the Special Risk team to streamline and organize the marketing process.
  • Completed detailed contract reviews to ensure no overlaps or gaps in coverage,.
  • Identified opportunities to expand business relationship with clients.
  • Negotiate premiums and coverage terms with vendors.
Employee Benefits Consultant , to
SrsaquiomSan Francisco, CA,


  • Managed a middle market book of business.
  • Developed relationships and became clients go to person and trusted adviser on group insurance products.
  • Coordinated all activities related to plan procurement and implementation, from the assessment of health care and group benefit offerings through detailed evaluations to market analysis to the coordination of employee benefit communication.
  • Effectively coordinated internal and external resources necessary to deliver clients desired results.
  • Analyzed employee census demographics and claims data to effectively negotiate premium rates.
  • Consistently identified prospects and /or opportunities to expand current business.
  • Championed the use of BenefitPoint, an internet based procurement platform, trained colleagues on its use, coordinated training for carrier partners, assisted in the development of the professional standard utilizing the platform.
  • Provided input to Leaders regarding internal processes and the strategies necessary for improved operations and increased efficiencies in the workplace.
  • Compliance Champion for the St. Louis office, working closely with the Midwest Compliance Process Manager.
  • Met with HR leaders and C-level executives to discuss service plans and benefit options.
  • Developed strong referral network of representatives, administrators and providers.Built successful referral network of company representatives, third-party administrators and benefits providers.
Compliance Process Manager, to
Anthem, Inc.Wilmington, DE,
  • Developed targeted training of professional standards based on findings from random client file audits, which resulted the 97% or better compliance score for each review completed by the National Compliance & Professional Standards Team.
  • Worked closely with National Compliance & Professional Standards Leaders to development, testing and implementation of new and existing business standards and guidelines.
  • Provided assurance that colleagues followed transparency and finance protocols by conducting real-time peer reviews of policy placements and renewals.
  • Provided support to finance department by participating in special projects related to commission tracking and policy set-up Midwest Licensing Coordinator.
  • Trained and managed 14 licensing coordinators located in offices throughout the Midwest.
  • Instrumental in the design and implementation of an Internet based licensing database.
  • Successfully rolled 1400 licensed colleagues into the licensing database as a result of a corporate acquisition.
  • Ensured Midwest offices and all colleagues were in compliance with Department of Insurance regulations for the various states in which they conducted business.
  • Worked closely with Legal department to complete appointment paperwork and/ or Business Associate Agreements for the various carriers.
  • Evaluated business operations compliance with regulatory and internal standards.
Account Service Coordinator, to
Mercer Health & Benefits LLCCity, STATE,
  • Managed Care specialist, served as a liaison between clients and managed care carriers.
  • Coordinated requests for proposals and renewals on behalf of clients.
  • Analyze proposals, prepared the results for client presentation.
  • Created employee communication pieces.
  • Reviewed accounts regularly to assess adequacy of current coverage and identify opportunities to expand business relationship.
  • Maintained positive account relationships through regular contact and knowledgeable service for related to clients Group Health Insurance.
  • Documented conversations with customers to track requests, problems and solutions.
Education and Training
Bachelor of Science: Health Care Management, Expected in to Maryville University - St. Louis, Missouri
Pursuing Certified Employee Benefits Specialist Designation. Completed Courses I, II, And IX: , Expected in to International Foundation Of Employee Benefit Plan - ,

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Resume Overview

School Attended

  • Maryville University
  • International Foundation Of Employee Benefit Plan

Job Titles Held:

  • Special Risk Consultant
  • Employee Benefits Consultant
  • Compliance Process Manager
  • Account Service Coordinator


  • Bachelor of Science
  • Pursuing Certified Employee Benefits Specialist Designation. Completed Courses I, II, And IX

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