- Able to read, understand, learn and apply office procedures and requirements
- Able to read, write, speak and understand the English and Spanish language
- Ability to work with diverse workgroups and serve families with diverse economic social, racial and cultural backgrounds
- Abel to use Microsoft Office applications and knowledgeable in Adobe Acrobat Read
- Knowledgeable about local community resources
- Ability to establish and maintain personal and programmatic boundaries while providing supportive services
- Strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value systems and behavior norms
- Ability to communicate clearly both orally and in writing
| - Able to work independently and with a minimum of supervision
- Experience in working with culturally diverse communities and families, with the ability to be culturally sensitive and appropriate
- Able to provide administrative support and maintain a confidential work environment
- Able to provide problem resolution
- Able to plan and coordinate
- Able to work effectively in a team environment
- Knowledge of child development and child abuse issues
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