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Special Investigator Resume Example

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SPECIAL INVESTIGATOR
CURRENT TOP SECRET SECURITY CLEARANCE

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Professional Summary

Precise Background Investigator with complete understanding of principles, techniques, and procedures of background investigations. Skillful collecting, compiling and analyzing facts and resolve problems. Excellent oral and written communication skills.

Skills
  • Proficient with Microsoft Office suite, including Word, Excel and PowerPoint using Windows 8/10. Familiar with pages on Mac OS X.
  • Fluent with calculators, copy machines computers, computer software, and answering telephones.
  • Typing speed of 38-40 words per minute.
  • Background investigations
  • Analysis and research abilities
  • Superb problem-solving skills
  • Effective writing skills
  • Honest
  • Observant
  • Background Checks
  • Team Building
  • First Aid/CPR
  • Supervision
  • Organization
  • Team Management
  • Problem Resolution
  • Customer service
Work History
Special Investigator, 01/2020 to Current
Company Name – City, State
  • Obtain and report factual information for background investigations that determine employment and security clearance suitability for future individuals.
  • Possessing a "can do" attitude, strong work ethic, impeccable integrity, and a passion to support national security initiatives.
  • Conducting face-to-face interviews with applicants and their neighbors, coworkers, friends, and associates.
  • Completing record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
  • Complete detailed report writing and compiling information in a clear, concise report.
  • Maintaining high standards and integrity in all aspects of investigations.
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Investigated over 156 cases per year.
  • Uploaded all evidence into case management system each day.
Background Investigator, 07/2018 to Current
Company Name – City, State
  • Obtain and report factual information for background investigations that determine employment and security clearance suitability for future individuals.
  • Possessing a "can do" attitude, strong work ethic, impeccable integrity, and a passion to support national security initiatives.
  • Conducting face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
  • Completing record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
  • Complete detailed report writing and compiling information in a clear, concise report.
  • Maintaining high standards and integrity in all aspects of investigations.
  • Meeting quality, timeliness, and production metrics.
Cashier Team Leader, 10/2011 to 06/2018
Company Name – City, State
  • Operated cash register for cash, check and credit card transactions with 95% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning bar-codes.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports using [Software].
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
Waitress, 10/2015 to 03/2016
Company Name – City, State
  • Performed competitive sales and marketing skills.
  • Able to multitask in a fast pace environment.
  • Memorization on specials, wines, beers, liquors.
  • Answering phones, greeting guess, making reservations.
  • Perform food prep duties.
Education
Bachelor of Science: Criminal Justice, 05/2017
Saint Leo's University - City

3.3 GPA

Social Science, 2015
Tidewater Community College - City, State
High School Diploma: 06/2012
Isle of Wight Academy - City
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Resume Overview

School Attended

  • Saint Leo's University
  • Tidewater Community College
  • Isle of Wight Academy

Job Titles Held:

  • Special Investigator
  • Background Investigator
  • Cashier Team Leader
  • Waitress

Degrees

  • Bachelor of Science : Criminal Justice , 05/2017
    Social Science , 2015
    High School Diploma : 06/2012

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