special events moderator and host resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Skills
Team building and motivation
Staff supervision
Staff training and development
Customer experiences
Schedule management
Employee development
Project management
Calm under pressure
Employee scheduling
Performance improvements
Customer retention
excellent guest service
Public speaking
Public relations
Research
Speech writing
Education and Training
Gulf High SchoolNew Port Richey, FLExpected in 06/1994 ā āHigh School Diploma: - GPA:
Pasco Hernando CollegePort Richey , Expected in ā ā:Theatre Arts - GPA:
Experience
Ace Hardware - Special Events Moderator and Host Maryville, MO, 03/2012 - Current
Interviewed range of different celebrity guests and newsmakers for Q&A panels for convention guests.
Utilized perfect pronunciation and inflexion skills to moderate and ask questions of celebrity talent participating in the panels.
researched and prepare questions to ask celebrity guests participating in panels.
Discussed making movies and television shows that the celebrity guests were performers on in informative and enthusiastic way to entertain convention guests.
Helped set up and program the panel Hall that the Q&A panels take place in.
Attended and participated in industry events.
Assessed event success and identified improvement areas through client feedback.
Hosted large groups of convention guests by engaging with attendees during annual events.
Chinese Theatres LLC - General Manager City, STATE, 03/2002 - Current
Delivered exceptional hands-on leadership of associates and managers.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Complied with company policies to prevent and detect rule violations and protect organization from fines and lawsuits.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Recruited, trained and empowered employees to achieve key performance indicators.
Led employee evaluations with constructive feedback to boost performance.
Guided management and supervisory staff to promote smooth operations.
Recruited, interviewed and hired qualified staff for open positions.
Administered employee discipline through verbal and written warnings.
Supervised employees through planning, assignments and direction.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Tracked monthly sales to generate reports for business development planning.
Met with owners to address issues and implement solutions.
Developed and Managed VIP Tour attraction at the theatre
Programmed Movie and tour show times
Represented the theatre in city council street closure meetings
Gave Media and Press interviews on behalf of the theatre
Hosted special screenings and events at the theatre.
Designed contracts, collected fees and booked venues for events.
Read prewritten script material, which included commercials, ads and public service announcements.
Accommodated guests with children and special needs to promote comfortable Movie going experience.
Performed walk-throughs during service to monitor guest satisfaction and advise ushers and concession staff of specific guest needs.
Hosted large groups by engaging with attendees during annual events.
Attended and participated in industry events.
Universal Studio Orlando - Ride & Show Performer JAWS Attraction City, STATE, 08/2000 - 02/2008
performed 70-80 ride/shows a day (each one approximately 5 mins)
Memorized scripts, delivered in-person company promotions and assisted in guest service events.
Entertained and hosted guests informally throughout facility between shows and events.
Posed for pictures with guests and excelled at improvisation and story-telling.
certified in water safety
Communicated with manager to discuss ride maintenance or repair issues.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Educated patrons on facilities, entertainment options and rules and regulations.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Checked seatbelts of riders to maximize safety and manage risk.
Provided physical assistance to visitors getting onto and off of rides.
Pulled down safety bars and secured riders according to specified attraction details.
Activities and Honors
Member of SYTA (Student Youth Travel Association)
Representative on Hollywood Blvd street closure committee
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