Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Seasoned Event Manager with 15 years' experience in devising marketing and events strategies leading to sustained business growth. Accomplished in creating inspirational workplace cultures and developing high-performing sales, marketing, and event planning teams.

Skills
  • Volunteer management
  • Venue selection
  • Vendor and contract negotiations
  • Meeting planning
  • Events logistics management
  • Event sales
  • New business development
  • Scheduling
  • Budgeting
  • Strategic planning
  • Operations management
  • Staff supervision
  • Sales team development
  • Sales budget management
  • Database management
  • Administrative support
  • Time management
  • Team building
  • Research
  • CRM
  • Sales support
Education
Western Governors University Salt Lake City, UT Expected in 05/2015 Master of Business Administration : Business - GPA :
Westminster College Salt Lake City, UT Expected in Bachelor of Arts : English Literature - GPA :
Work History
Milwaukee County - Special Events Manager
Milwaukee, WI, 12/2018 - 10/2019
  • Selected and ordered refreshments, decor and event materials
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands
  • Generated client retention by accurately organizing and executing [Type] trade shows and events
  • Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Supervised onsite team of [Number], including caterers, audio-visual technicians, and facility management team
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions
  • Proofed and approved production and printing drafts of promotional materials
  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff
  • Leveraged professional relationships to develop new business opportunities
  • Cultivated and managed relationships with key clients, vendors and community partners
Mcdonald's - Event Coordinator
Lubbock, TX, 02/2018 - 08/2018
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
  • Supervised onsite team , including caterers, audio-visual technicians, and facility management team
  • Fostered relationships with local and national suppliers to obtain best price, quality, and delivery of products
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement
  • Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks
  • Accurately calculated and processed expenses during and after events
  • Led vendor negotiations to obtain cost-effective services and products
  • Liaised with marketing and PR colleagues to promote special events in social calendars
  • Planned large-scale events such as tradeshows, conferences, and meetings
  • Coordinated schedules and timelines for all events
  • Managed event logistics and operations, including support staff, vendor services and volunteers
  • Limited workflow downtime by troubleshooting critical issues with trainers and consultants
  • Selected and ordered décor and event materials
Atlantis Casino Resort Spa - Special Events Planner
Reno, NV, 01/2011 - Current
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands
  • Generated client retention by accurately organizing and executing trade shows and events
  • Recommended workflow and budget improvements, resulting in 20% savings per event on average
  • Supervised onsite teams, including caterers, audio-visual technicians, and facility management team
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
  • Generated leads per special events, resulting in new revenue
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
  • Attended bridal industry events to promote services and build relationships with prospective vendors
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions
  • Conducted training and change management processes to improve operations
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Investigated and resolved customer complaints to foster satisfaction
Maverik Center - Centennial Management Group - Assistant Catering Director
City, STATE, 01/2017 - 02/2018
  • Set schedules for event and VIP staff by planning and designating shifts and hours
  • Motivated staff to perform at peak efficiency and quality
  • Coordinated and organized all restaurant inventory
  • Orchestrated positive customer experiences at all stages by overseeing every area of game night operations
  • Purchased food and cultivated strong vendor relationships

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Resume Overview

School Attended

  • Western Governors University
  • Westminster College

Job Titles Held:

  • Special Events Manager
  • Event Coordinator
  • Special Events Planner
  • Assistant Catering Director

Degrees

  • Master of Business Administration
  • Bachelor of Arts

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