special agent resume example with 20+ years of experience

Jessica Claire
Special Agent
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Hardworking Special Agent with over 18 years of sworn state law enforcement experience. Extensive knowledge of relevant state and federal guidelines. Solid understanding of law enforcement practices. Safely and effectively uses surveillance and monitoring equipment. Experienced Special Agent with accomplished law enforcement career focused on investigating criminal cases. Industrious and diligent with exceptional integrity and above average clearance rates. Smoothly collect statements and evidence by following both traditional and contemporary investigatory strategies. Conscientious criminal investigations team member bringing 14 years of achievement in evidence collection, suspect interviews and case documentation. Vigilant, meticulous and systematic in gathering data and following leads. Skillfully build rapport and thoroughly analyze encounters and scenes to support criminal prosecution of alcoholic beverage, illegal narcotics and weapons cases. Vigilant Special Agent gifted at examining CCTV footage, phone records and other details in investigations. Talented at preparing reports, developing informant networks and collecting evidence against suspects. Profound knowledge of criminal codes and all state statutes. Investigative Special Agent looking to build upon skills and tackle new responsibilities. Strong experience conducting felony investigations, investigative interviews and forensic crime scene processing. Adept at coordinating, managing and participating in various undercover operations, including illegal drug and alcoholic beverage undercover operations. Seasoned Special Agent with over 14 years of experience enforcing laws and investigating criminal activity. Proven track record of success in office and field work. Skilled in planning and conducting complex operations. Special Agent with a 14-year background working as a special agent in NC. Strong investigative skills to serve arrest warrants. Dedicated and motivated with strong analytical talents. Strong knowledge of criminal law and procedures. Observant Detective proficient in conducting and overseeing all investigations and major incidents within NC. Recognized for strict ethical codes and promoting positive community relations. Expertise in court testimony preparation, interrogation techniques and de-escalation techniques. Hardworking Special Agent proficient in collecting and reviewing documents, analyzing evidence and preparing reports. Decisive and flexible professional with a 18-year background of accomplishment as a NC sworn law enforcement officer. Detailed Special Agent with a 18-year background in law enforcement. Looking to build upon skills and tackle new responsibilities as an Assistant Special Agent in Charge. Responsible and reliable to remain calm and professional in stressful and tense situations. Hardworking and passionate job seeker with strong organizational skills eager to secure Assistant Special Agent in Charge position. Ready to help team achieve division goals. Experienced Special Agent with over 14 years of experience within the Division of NC Alcohol Law Enforcement. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet ALE division goals.


    2008 -Received the Troy Kerr Award for outstanding achievement in the NC ALE 25th Basic Academy

    2015 - Received Fraternal of Police Integrity Award in Chowan County

    2017 - Received Law Enforcement Officer of the Year Award in Chowan County

    2020 - Received NC Governor's Achievement Award

  • Evidence recording
  • Counterespionage
  • Subpoenas
  • Undercover assignments
  • Witness interrogations and interviews
  • Firearms training
  • Counterterrorism
  • Collecting statements
  • Criminal activity prevention
  • Incident report creation
  • Investigating crimes
  • Collecting evidence
  • Background Checks
  • Evidence processing
  • Surveillance techniques
  • Witness interviews
  • Affidavits
  • Case Report Development
  • Action planning
  • Preparing for court
  • Evidence control
  • Detailed report writing
  • Weapons handling
  • Covert investigations
  • Crime Prevention
  • Crime scene photography
  • Supervising investigations
  • Defensive tactics
  • Knowledge judiciary system
  • Suspect booking and interrogations
Work History
02/2008 to Current
Special Agent Norfolk Southern Frankfort, IN,
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Interviewed witnesses and suspects.
  • Gathered evidence and served as witness in court proceedings.
  • Prepared reports, kept investigation records and maintained all case-related paperwork.
  • Investigated criminal activity through combination of document research and interviews.
  • Created and filed reports on investigative activities.
  • Conducted investigations for alleged criminal violations.
  • Worked with multiple federal and state agencies and officials to conduct investigations and prepare cases for adjudication.
  • Trained new agents in investigative procedures and legal requirements.
  • Performed arrests as per warrants issued.
  • Conducted in-depth criminal investigations involving federal crimes, counterespionage, and terrorism.
  • Supervised team of special agents carrying out law enforcement activities.
  • Used undercover operations, surveillance and interrogation to probe administrative, criminal and civil cases.
  • Offered operational and administrative oversight to team of special agents.
04/2004 to 11/2008
Probation/Adult Probation Officer Department Of The Interior Burley, ID,
  • Supervised offenders to reduce risk to community.
  • Determined appropriate supervision levels by conducting risk and needs assessments.
  • Wrote progress reports and testified under oath at court hearings.
  • Referred felony and misdemeanor offenders to necessary community resources.
  • Conducted investigations into violations and other allegations.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Maintained compliance with all legal statutes, policies, and procedures.
  • Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
  • Screened offender referrals and completed intake interviews and paperwork.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Adhered to legal requirements by performing office, home and employment visits.
  • Completed reports on behalf of court and associated legal entities.
  • Gathered information from people in community, family members and agencies about conduct of probationers.
  • Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
  • Verified social and legal history information of individual probationers.
  • Observed residents for compliance and behavior issues.
  • Transported and monitored offenders on probation and parole for compliance with court protocols.
  • Arranged and implemented offender prison release programs.
  • Suggested bail recommendations to court to aid with case outcomes.
11/1996 to 01/2004
Correctional Officer NC Department Of Corrections City, STATE,
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Booked new inmates into facility and processed inmates for release.
  • Completed intake paperwork, fingerprints and searches.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Arranged for medical and dental care of inmates.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Expected in 06/1996 to to
Associate of Applied Science: Criminal Justice
Roanoke Chowan Community College - Ahoskie, NC,

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Resume Overview

School Attended

  • Roanoke Chowan Community College

Job Titles Held:

  • Special Agent
  • Probation/Adult Probation Officer
  • Correctional Officer


  • Associate of Applied Science

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