Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Analytical Law Enforcement Professional with 15 years of experience obtaining and interpreting evidence in law enforcement investigations, operations, and community supervision and rehabilitation. In-depth knowledge of internal investigations involving allegations of misconduct, administrative regulations and personnel evaluations. Demonstrated ability to provide ethical, empathetic, and equitable leadership with proficiency in policy development, implementation, and accountability, while creating a culture of trust, integrity, and respect on and off duty. Dedicated community partner who specializes in inspiring confidence and trust, with a creditable history of cultivating and nurturing relationships with marginalized and disenfranchised communities, and achieving ethical and transparent congruency and partnerships. Hands-on experience mediating and facilitating solution-focused approaches to volatile and traumatic situations. Intrinsic understanding in the development and implementation of Diversion and Racial Equity and Inclusion initiatives with specialized experience in community and generational trauma, and victimization.

Work History
01/2018 to Current
SPECIAL AGENT Union Pacific Railroad Company Council Bluffs, IA,
  • Responsible for conducting, supervising, and managing complex and sensitive administrative investigations involving allegations of administrative and criminal misconduct of all department personnel, including Peace Officers.
  • Determined and evaluated initial allegations of misconduct and prepared detailed analysis and recommendation for hiring authority to make educated decisions on matters involving :use of force, inmate deaths, discrimination, and violations of CA. Government Code §19752.
  • Presented initial analysis and provided confident recommendations in professional forums to stakeholders, including State of California-Employment Advocacy and Prosecution Team (EAPT), Office of Inspector General (OIG), and appointed government officials.
  • Investigated employees for non-compliance with Equal Employment Opportunity (EEO) laws and identified violations and discriminatory factors.
  • Reviewed and researched policies, procedures, and memorandums of understandings for multiple labor and bargaining unions.
  • Kept current on all agency and state policies, rules, regulations, and statutes, specifically California licensing requirements, Title 15, Peace Officer Bill of Rights (POBR), and EEO.
  • Conducted thorough, objective, ethical interviews and interrogations of witnesses and subjects.
  • Collected, analyzed, and interpreted information, documentation, and physical evidence associated with investigations and secured and safeguarded evidentiary information.
  • Utilized a racial equity lens to conducted impartial and credible investigations into complaints made by employees, community members, inmates, or stakeholders.
  • Facilitated and spearheaded inter-departmental communication and case conferences between Vertical Advocates and Office of Inspector General (OIG).
  • Collaborated with federal agencies, including Federal Bureau of Investigation.
  • Prepared thorough, analytical, and impartial and transparent investigative reports for hiring authorities and to be utilized by EAPT during Personnel Board Hearings.
03/2018 to Current
CLINICIAN-ASSOCIATE Buncombe County Asheville, NC,
  • Provided empathetic psychotherapy to patients with multiple psychiatric disorders.
  • Delivered victim- informed care to marginalized and monolingual female patients suffering from sexual abuse trauma, and post traumatic stress disorders.
  • Worked with clinical supervisor to review patient progress and ensure professional development.
  • Developed community focus groups to address and find solutions to racial equity disparities, and developed intrinsic motivation of patients to engage with their community.
  • Orchestrated and facilitated community events and meetings to promote wellness, compassion and understanding of mental health.
  • Provided crisis support and emergency care for patients.
  • Maintained model fidelity and participated in training and re-training MFT certification processes.
  • Deployed culturally sensitive initiatives and evidence-based interventions in therapy.
  • Reviewed examination information, laboratory reports and expressed symptoms to make tentative diagnoses.
  • Carried out therapeutic interventions to address acute issues.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
01/2007 to 12/2017
  • Responsible for providing oversight and supervision of subordinate field deputies during operations and assisted with the delivery of professional development, on-the-job training, and evaluation.
  • Directed staff workflow in collaboration with the Unit Supervisor and assumed the additional roles in their absence.
  • Reviewed and approved legal documents before court proceedings.
  • Responsible for supervising high-risk sex offenders and preparing reports for the court while recommending sanctions for individuals convicted of numerous types of offenses and probation violations.
  • Developed and implemented policies and procedures based to minimize the liability and risks of the department and staff.
  • Spearhead negotiations and bargaining agreements as the leader of the Peace Officers Association (POA).
  • Facilitated ongoing forums and discussions involving personnel matters between department administrators, county counsel, and employees.
  • Utilized bilingual skills to conduct thorough interviews and investigations involving offenders, victims, community stakeholders, and coordinated community engagement efforts, and represented the department in community public forums and discussions.
  • Cultivated relationships with local law enforcement, legal representatives, and community stakeholders.
  • Contributed expertise in the interpretation and application of all laws, testifying in court as a resource to facilitate the proper imposition of sentences as necessary.
  • Accountable for working on numerous, simultaneous projects, allocating resources to ensure proper coverage was in place to cover all aspects of cases from inception to completion.
  • Collaborated with senior leadership during decision-making processes.
  • Researched each case thoroughly, assigned cases to subordinate staff, and monitored cases to ensure pro-active evidence-based supervision was implemented and facilitated guidance for corrective actions.
  • Compiled statistical data for monthly, quarterly and annual reports.
  • Maintained compliance with all legal statutes, policies, and procedures.
  • Collaborated with institutional staff, law enforcement, mental health boards, county attorneys, and treatment providers.
  • Collaborated in the development and implementation of the Marin County Racial Equity and Inclusion Plan, and spearheaded strategic goals and practices as the Chair of the Marin County Organization of Latino Employees (MCOLE).
  • Provided colleagues and line staff with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
  • Collaborated with management in developing and implementing new policies and procedures.
  • Advised and consulted with community stakeholders regarding the impact of specific criminal justice programs, and policies and facilitated discussions and direct conversations after the implementation of said initiatives.
  • Understood safety and security policies and procedures of the adult and juvenile facilities and conducted effective interviews of adult and juvenile offenders housed in various security levels.
  • Facilitated and diffused exigent situations that had the potential to become uncontrolled and/or unstable which could escalate and endanger public safety and property if not addressed.
07/2010 to 08/2015
  • Assigned to Multi-Jurisdictional Undercover Narcotics Task Force.
  • Conducted undercover operation investigations focused on narcotic, human trafficking, gangs, and absconders while serving as liaison for Probation Department.
  • Orchestrated comprehensive operations involving controlled narcotic transactions, surveillance, search warrant executions, and fugitive recoveries.
  • Served an integral role in supporting the United States Attorney General’s Organized Crime Drug Enforcement Task Forces Program (OCDETF), which was designed to minimize drug availability through obstructing and eliminating major drug trafficking organizations and money laundering organizations.
  • Collaborated with local, federal and state agencies with investigations, and served as primary undercover for multiple jurisdictions.
  • Obtained evidence through close examination of crime scenes, and verified victim, witness, and suspect statements through analytical and ethical interviews.
  • Responsible for cultivating informants and decreasing street level narcotics throughout County.
  • Utilized organizational principles and best practices of criminal investigation, law enforcement, and crime prevention.
  • Apprehended re-alignment absconders, and assisted probation officers with arrests, searches, and petitions to revoke.
  • Responsible for submittal and maintenance of grant proposal and award, and ensuring objectives of grant funded positions were adopted and administered.
  • Contributed keen judgment, strategy, self-restraint, and tact in both emergency and stressful situations.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Installed covert trackers and recording devices in compliance with legal statutes and department policies.
  • Consulted and communicated with District Attorney to verify timely and efficient investigation and while preparing complex and high profile cases.
Expected in 05/2019
Master of Science: Counseling Psychology
Dominican University Of California - San Rafael, CA
  • Concentration in Marriage and Family Therapy (MFT)
Expected in 12/2005
Bachelor of Science: Crime And Justice
University Of Idaho - Moscow, ID
  • California Board of Behavioral Science- Registered Associate Marriage and Family Therapist #11605.
  • CA. Peace Officers Standards Training (POST) Firearms Instructor.
  • CA. Peace Officers Standards Training (POST) Field Training Officer.
  • CA. Peace Officers Standards Training (POST) Narcotics Investigator.
  • CA. Peace Officers Standards Training (POST) Force and Weaponry.
  • CA. Peace Officers Standards Training (POST) Interview & Interrogation
  • CA. Peace Officers Standards Training (POST) Crisis Intervention Team.
  • Robert Presley Institute of Criminal Investigations #31410
  • Robert Presley Institute of Criminal Investigations-Homicide #31920
  • Robert Presley Institute of Criminal Investigations-Sexual Assault #33435
  • Robert Presley Institute of Criminal Investigations Internal Affairs #32100
  • State of California-Prison Rape Elimination Act-Local Designated Investigator.
  • CA. Standards and Training (STC) Probation Officer Core Academy (2007).

2016-Marin County Employee of the Month
2016-Marin County Employee of the Year
2017-Business Diversity Award, Hispanic Chamber of Commerce Marin

2017-Spirit of Marin Recipient, Bank of Marin
2019-Latino Leadership Honoree, Northbay Business Journal


National Latino Peace Officers Association-Northern Vice President, CA. State Executive Board of Directors

Redemption House of the Bay Area-President, Board of Directors.

League of United Latin American Citizens-Professional Member

El Centro Sol-Owner & Director

  • Training & Development
  • Analytical
  • Fluent in Spanish
  • Coordination
  • Problem resolution
  • Leadership
  • Collaboration
  • Decision-making
  • Relationship building

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  • University Of Idaho

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  • Bachelor of Science

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