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Solutions Engineer Resume Example

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SOLUTIONS ENGINEER
Professional Summary

Specialist driven by the need to solve customers problems and challenges. I am passionate about developing solutions that help drive revenue and efficiency. I've had the opportunity to work with Executive, IT, Operation, Sales, Marketing and Application leaders across all industries, lines of business, and company sizes, giving me a unique perspective on solutioning for market leading products while serving as a trusted adviser for customers. 

Skills
  • Consultative Solution Based Sales 
  • Account Management 
  • Analytical Problem Solving
  • Collaboration & Communication 
  • Cross-Functional Teaming
  • Data Analysis
  • Strategic Planning
  • Territory Management
  • Data Management
  • Channel Sales Lifecycle Management
Work History
Solutions Engineer, 02/2014 to Current
 Salesforce – Spokane, WA
  • Partner with prospective, and current, Salesforce customers to help them visualize Data.com and Partner Community products and services within their value chain through executive relationships, discovery, solutioning, technical and product strategy, customized demos, industry evangelism and customer success consultation
  • Areas of focus include: Data management, data cleanliness, data best practices, partner lifecycle management and partner enablement on the Sales Cloud platform
Data.com Specialist, 02/2013 to 02/2014
 Salesforce – Spokane Valley, Washington
  • Generate new and add-on business while supporting strategic, enterprise-wide data initiatives within the Emerging Business market segment
  • Lead creation, discovery, solutioning, demonstrations, pricing/contract support, forecast sales activity and revenue achievement
  • Additional responsibilities include: developing, training and managing relationships within internal Small and Emerging market sales teams across the United States, developing and executing territory plan while creating satisfied and referenceable customer
Account Executive, 05/2011 to 02/2013
 Salesforce – Spokane, WA
  • Develop and manage relationships with the Small Business market segment
  • Qualify all leads and sales opportunities to strategize, negotiate and close business to achieve sales quota
  • Partner with Salesforce peers and current client base to drive Data.com business
Customer Success and Renewals Manager, 06/2010 to 05/2011
 Salesforce – Spokane, WA
  • Meet and exceed monthly quotas by securing renewals for mid-market client base
  • Deliver exceptional service to develop lifelong customer evangelists
  • Drive business-wide usage and adoption for cross-functional corporate departments
Education
Bachelor of Science: Public Relations, Business Administration and Political Science, May 2009
 University of Idaho - Moscow
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Resume Overview

Companies Worked For:

  • Salesforce

School Attended

  • University of Idaho

Job Titles Held:

  • Solutions Engineer
  • Data.com Specialist
  • Account Executive
  • Customer Success and Renewals Manager

Degrees

  • Bachelor of Science : Public Relations, Business Administration and Political Science , May 2009

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