Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Result driven Solution Architect, Technical Lead and Backend engineer with team leading experience. Designing and delivering efficient end to end solutions, simplifying business process helping business to grow at scale.

My last project was with a major US financial instituion and I was responsible to transform the customer and account onboarding experience. I helped to design, architect and build an end to end web platform connecting with various host systems. The system provided a simple and efficient platform for business users to onboard customers and open accounts from various channels. Agile, DevOps, APIs and Single Page Application UI's were adopted in the project.

In my career, I've delivered several projects building products & services, Web applications, Webservices, Enterprise Integration, Internet Banking features & enterprise architecture. My work typically spans across all phases of the project starting with business & requirement analysis to design & architecture, coding & deployment and finally production deployment. I've been also managing releases, production databases and deployments.

My various work roles have helped to gain experience in Coding, Solution Design & Architecture, Project Delivery, Project Management, Change Management and Customer Management. I’ve led multiple projects/teams and have been successful in driving the projects/teams to achieve the desired result

  • Business analysis
  • Preparing solutions
  • Solutions development
  • Technical architecture
  • Solutions delivery
  • Java/J2EE
  • Spring Framework
  • SpringBoot
  • NodeJS
  • Javascript
  • Angular
  • React
  • MongoDB (NoSQL)
  • AWS
Work History
10/2014 to 05/2019 Solutions Architect Feedonomics | Denver, CO,

Worked as a Solutions Architect & Technical Lead in IT Delivery team. I was responsible for designing, architecting and delivering the end to end solution.

  • Designed the end to end solution, database schema, built backend RESTFUL APIs. Designed front end screens. Supported frontend team with coding.
  • Led and guided frontend and backend teams in build and testing.
  • The new onboarding platform enabled business with various features which was not available in the earlier system such as multi product multi applicant account opening in one go. One system to open all type of products etc.
  • The application was designed such that various aspects of the application was highly configurable and configurations were stored in db which allowed updates in real time. This enabled super quick releases as per business needs and received very positive feedback from business.
  • Built batch jobs in spring batch and was configurable via database. This avoided the hassle of other expensive batch job solution like Control M, batches in host system etc.
  • Designed and build product and document filter systems with configurations in database making the solution was generic and flexible.
  • Integrated with various other host systems and vendor systems to onboard customers and open accounts in real time
03/2012 to 10/2014 Senior Manager - Engineering Livongo Health, Inc. | Virginia, MN,

Worked for a client named which is a startup based in Los Angeles, USA. Bridg is an internet based online product that is targeted to help the SMO’s

(small & medium businesses) and Local SEO’s in automated

marketing and reputation management. Customers of are various brands and national chains (like Mcalister’s Deli, Tully’s Coffee,

Subway etc), local businesses and chains and even various agencies and SEO’s that manages many other local businesses underneath.

  • As a senior engineer at individual capacity, I was involved in designing & building of various product features end to end. Did integration with various online platforms like facebook, google map, yelp and other listing sites etc.
  • As a technical lead, ensured the Engineering team is engaged with the Bridg team members and able to deliver end to end development with maximum quality within the permissible time frame
  • Promoting the Agile process to achieve optimum results in software delivery. I was doing the Scrum master role
  • Learn new technology and implement it wherever applicable to bring in new features to the product and to make the product processes more efficient
  • Worked extensively with account managers in setting up customer accounts and building efficient and simple customer support tools within the product
  • Maintained the production database
  • Involved in product feature discussions with product managers and help them to come up with the new feature ideas that has great impact and at the same time easy to implement
  • Mentoring the junior developers and bringing them to speed with the product features and technology
03/2005 to 03/2012 Associate Project Manager Publicis Groupe Sa | Los Angeles, CA,

I joined as a Senior Software Engineer and in my 7 years tenure moved to Associate Project Manager level. Our client was HSBC Bank USA & Canada. Delivered numerous projects spanning various teams such as Digital Channel, Compliance, Staff Channels. In these 7 years, I got valuable exposure on various fronts as listed below.

  • Engineering - Involved in designing the technical solutions with architecture teams. Involved in building prototypes & development tasks. I always kept a part of coding to myself even at Project Manager level as I have always liked to code.
  • Project Management - Responsible for preparing and tracking the project plan. Jointly doing the requirement gathering and analysis, estimation and scheduling with the business and client project management team and ensuring the same is adhered during the project lifecycle.
  • Customer Management - Have had the opportunity of leading multiple delivery teams catering for different clients. Have been responsible in interacting with various client managers and client teams.
  • Vendor Management - Have been involved in working with various vendor teams to get work done by them with maximum quality and at optimum timelines.
  • Reporting & Escalations - Responsible for providing periodic status update to senior management & business teams.
  • People Management - Grooming & mentoring team members, managing people aspirations, empowering team members, provide necessary training and ensuring the high performers are rewarded.
  • Defect Tracking, code builds and deployment. Dev, SIT, UAT server administration and troubleshooting. Production support
07/2001 to 03/2005 Senior Software Engineer Walt Disney Co. | Hilton Head Island, SC,

I was selected from campus during my final year of Engineering and started as a software engineer and later was promoted to senior software engineer. Our client was a company in LA USA named E.Z. Data Inc. The product that I worked was called SmartOffice which is an Insurance portfolio management platform.

  • Development work in various modules under supervision of team leads. Eventually gained the confidence of superiors to take up things of my own and worked directly with product managers
  • Worked independently on various implementation projects like New York Life, Minnesota Life.
  • Worked with Account executives of EZ Data Inc in onboarding new customers into Smart Office platform
  • Developed and maintained various core modules (Contact, Lead, Policy & Activity Management modules) of smart office framework
  • Defect fixing, SIT & UAT support. Implementation and production support
  • Production support and implementation support at client site for various customers
  • Conducted training for junior developers and new joiners
Expected in 06/2001 Bachelor of Engineering | Electronics Nagpur University, Nagpur, India, GPA:
  • Nominated by employer to attend Sun Microsystems annual conference in 2004. It was an awesome experience to meet the team who wrote various java libraries (especially collection) that I have been using in my work.
  • Succesfully completed training on Project Leadership, Management and Communications - by ESI International, 2008

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