Solution Designer resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Client-focused Senior Software Engineer with more than 28 years designing innovative applications and achieving high client satisfaction looking for a career in a fast-paced, challenging company with educational resources and training available for growth within.
Operating Systems: DOS (IBM & MS), OS/2, MVS, TSO, CMS/VM, UNIX, Windows NT
Hardware: IBM PCs and compatibles, IBM 3090 mainframes, System 36, AS400, HP Servers
Packages: ORACLE, TOAD, Mercury TestDirector/Quality Center, Quick Test Pro, Compuware QAHiperstation+, dBASE, LOTUS, FoxBase, XDB/DB2, RBASE, MS OFFICE Suite, Micro-Focus Workbench for COBOL, LOTUS NOTES - APPLICATION DEVELOPMENT
Communications: TCP/IP, APPC, RJE, 3270, 3770, Token Ring, PC Support (AS400 & System 36)
Work History
Solution Designer, 08/2010 to Current Cerner – , ,
Business requirement gathering and review
Creation of the Solution Proposal document (SAID) for Business and development review
Creation of Functional requirements for development teams
Creation of sequence diagrams Review of development designs, test plans and test cases
Hosting JAD sessions Assisting development and testing teams with their design questions
Coordinating cross-functional teams for each project End to End Functional Tester.
End to End Functional Tester, 02/2005 to 02/2011 Brighthouse Financial Inc. – , ,
Functional Use case review Creation of test plans and test cases
Leading test efforts
Lab coordination regarding software builds, switch upgrades, restarts, etc.
Executing test cases for provisioning High Speed Internet services
Training new employees on the billing systems as well as the provisioning flows and how to test the systems for both High Speed Internet and Comcast Digital Voice
Hosting defect status calls, reporting defects and assisting in resolving defects
Updating test cases to reflect changes in requirements
Writing requirements for the Automation engineers
Creating shell scripts and SQL queries to assist in data gathering as well as removal of data for the testing teams
Writing requirements for Lab Monitoring Troubleshooting communications issues with other labs and applications
Quality Control Analyst, 06/2003 to 10/2004 Madison Metropolitan Sewerage District – , ,
Reviewing requirements
Creating and executing test plans/cases
Performing test execution during day of install
Reporting defects
Assisting in resolving defects.
Performance Test Engineer and Systems Analyst, 04/2000 to 10/2003 Zenimax Media, Inc. – , ,
Testing and evaluating the Service Delivery/Order Manager product as it pertains to performance requirements
Constructing test cases, scripts, etc. in order to gather the necessary information to evaluate the products
Documenting and communicating recommendations to Development, Requirements and Architecture groups to ensure the best performance for the clients
Evaluating and making recommendations regarding hardware for both client and server components
Documenting all findings and reporting any unexpected outcomes
Assisting development staff and systems engineers in requirements gathering and transposition to test case scenarios
Designing, analyzing and writing requirements for a Customer Relationship Management System
Working with off-site groups and coordinating team members' efforts to reduce the amount of time to create requirements documents
Working heavily with developers and system testers as well as those responsible for creating user guides and on-line help
Documenting requirements for new releases of the product and working with Development team when requirements were not met
Providing production support for BellSouth in regards to performance testing on-site
Information Analyst/Specialist, 10/1995 to 07/2000 Electronic Data Systems – , ,
Performing system analysis and design
Writing detailed program specifications
Compiling project plans and personnel availability/utilization using MS Project Writing code and test plan documents (including test cases)
Testing
Creating technical documentation
Performing post implementation support
Mentoring peers
Performing user support including creating and executing ad-hoc queries for the users
Interviewing candidates for both EDS and AT&T (my client at the time)
Training others in user/tech support as well as leading and supervising consultants on coding and testing projects.
Associate Programmer, 04/1985 to 09/1986 EXXON Research And Engineering Company – , ,
Responsibilities included programming in FORTRAN on both an IBM Mainframe and PCs, user support, generating quick reference cards for System users and training users on use of Host systems
Education
degree: Computer Sciences, Expected in 1986 Fairleigh Dickenson College - Madison, NJ GPA:
Associate of Applied Science: Computer Sciences, Expected in 1985 Morris County Community College - , GPA:
: Biology Animal Sciences, Expected in 1980 Rutgers University, Douglass College - , GPA:
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