Solution Designer resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Client-focused Senior Software Engineer with more than 28 years designing innovative applications and achieving high client satisfaction looking for a career in a fast-paced, challenging company with educational resources and training available for growth within.

HTML, Java, CGI with PERL, PL/SQL, PRO*C, C/C++, Unix Shell Scripts, COBOL,

Operating Systems:
Windows NT

IBM PCs and compatibles, IBM 3090 mainframes, System 36, AS400, HP Servers
ORACLE, TOAD, Mercury TestDirector/Quality Center, Quick Test Pro, Compuware QAHiperstation+, dBASE, LOTUS, FoxBase, XDB/DB2, RBASE, MS
OFFICE Suite, Micro-Focus Workbench for COBOL, LOTUS NOTES - APPLICATION

TCP/IP, APPC, RJE, 3270, 3770, Token Ring, PC Support
(AS400 & System 36)
Work History
Solution Designer, 08/2010 to Current
Cerner, ,
  • Business requirement gathering and review
  • Creation of the Solution Proposal document (SAID) for Business and development review
  • Creation of Functional requirements for development teams
  • Creation of sequence diagrams Review of development designs, test plans and test cases
  • Hosting JAD sessions Assisting development and testing teams with their design questions
  • Coordinating cross-functional teams for each project End to End Functional Tester.
End to End Functional Tester, 02/2005 to 02/2011
Brighthouse Financial Inc., ,
  • Functional Use case review Creation of test plans and test cases
  • Leading test efforts
  • Lab coordination regarding software builds, switch upgrades, restarts, etc.
  • Executing test cases for provisioning High Speed Internet services
  • Training new employees on the billing systems as well as the provisioning flows and how to test the systems for both High Speed Internet and Comcast Digital Voice
  • Hosting defect status calls, reporting defects and assisting in resolving defects
  • Updating test cases to reflect changes in requirements
  • Writing requirements for the Automation engineers
  • Creating shell scripts and SQL queries to assist in data gathering as well as removal of data for the testing teams
  • Writing requirements for Lab Monitoring Troubleshooting communications issues with other labs and applications
Quality Control Analyst, 06/2003 to 10/2004
Madison Metropolitan Sewerage District, ,
  • Reviewing requirements
  • Creating and executing test plans/cases
  • Performing test execution during day of install
  • Reporting defects
  • Assisting in resolving defects.
Performance Test Engineer and Systems Analyst, 04/2000 to 10/2003
Zenimax Media, Inc., ,
  • Testing and evaluating the Service Delivery/Order Manager product as it pertains to performance requirements
  • Constructing test cases, scripts, etc. in order to gather the necessary information to evaluate the products
  • Documenting and communicating recommendations to Development, Requirements and Architecture groups to ensure the best performance for the clients
  • Evaluating and making recommendations regarding hardware for both client and server components
  • Documenting all findings and reporting any unexpected outcomes
  • Assisting development staff and systems engineers in requirements gathering and transposition to test case scenarios
  • Designing, analyzing and writing requirements for a Customer Relationship Management System
  • Working with off-site groups and coordinating team members' efforts to reduce the amount of time to create requirements documents
  • Working heavily with developers and system testers as well as those responsible for creating user guides and on-line help
  • Documenting requirements for new releases of the product and working with Development team when requirements were not met
  • Providing production support for BellSouth in regards to performance testing on-site
Information Analyst/Specialist, 10/1995 to 07/2000
Electronic Data Systems, ,
  • Performing system analysis and design
  • Writing detailed program specifications
  • Compiling project plans and personnel availability/utilization using MS Project Writing code and test plan documents (including test cases)
  • Testing
  • Creating technical documentation
  • Performing post implementation support
  • Mentoring peers
  • Performing user support including creating and executing ad-hoc queries for the users
  • Interviewing candidates for both EDS and AT&T (my client at the time)
Senior Programmer/Analyst, 1986 to 1995
Continental Insurance Company/CNA, ,
  • Writing detailed program specs 
  • Creating feasibility studies and project plans 
  • Coding, testing, debugging 
  • Deploying programs into Production 
  • Performing user and technical support 
  • Training others in user/tech support as well as leading and supervising consultants on coding and testing projects.
Associate Programmer, 04/1985 to 09/1986
EXXON Research And Engineering Company, ,
  • Responsibilities included programming in FORTRAN on both an IBM Mainframe and PCs, user support, generating quick reference cards for System users and training users on use of Host systems
degree: Computer Sciences, Expected in 1986
Fairleigh Dickenson College - Madison, NJ
Associate of Applied Science: Computer Sciences, Expected in 1985
Morris County Community College - ,
: Biology Animal Sciences, Expected in 1980
Rutgers University, Douglass College - ,

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Resume Overview

School Attended

  • Fairleigh Dickenson College
  • Morris County Community College
  • Rutgers University, Douglass College

Job Titles Held:

  • Solution Designer
  • End to End Functional Tester
  • Quality Control Analyst
  • Performance Test Engineer and Systems Analyst
  • Information Analyst/Specialist
  • Senior Programmer/Analyst
  • Associate Programmer


  • degree
  • Associate of Applied Science

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