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Solution Designer Resume Example

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SOLUTION DESIGNER
Professional Summary

Client-focused Senior Software Engineer with more than 28 years designing innovative applications and achieving high client satisfaction looking for a career in a fast-paced, challenging company with educational resources and training available for growth within.

Skills
Languages:
HTML, Java, CGI with PERL, PL/SQL, PRO*C, C/C++, Unix Shell Scripts, COBOL,
PowerBuilder, PASCAL, PERL, FORTRAN, Assembler, DB2, DLI, VSAM, JCL(JES2), BASIC, SCRIPT, EXEC2, REXX

Operating Systems:
DOS (IBM & MS), OS/2, MVS, TSO, CMS/VM, UNIX,
Windows NT

Hardware:
IBM PCs and compatibles, IBM 3090 mainframes, System 36, AS400, HP Servers		Packages:
ORACLE, TOAD, Mercury TestDirector/Quality Center, Quick Test Pro, Compuware QAHiperstation+, dBASE, LOTUS, FoxBase, XDB/DB2, RBASE, MS
OFFICE Suite, Micro-Focus Workbench for COBOL, LOTUS NOTES - APPLICATION
DEVELOPMENT

Communications:
TCP/IP, APPC, RJE, 3270, 3770, Token Ring, PC Support
(AS400 & System 36)
Work History
10/2010 to Current
Solution DesignerComcast Corporation
  • Business requirement gathering and review
  • Creation of the Solution Proposal document (SAID) for Business and development review
  • Creation of Functional requirements for development teams
  • Creation of sequence diagrams Review of development designs, test plans and test cases
  • Hosting JAD sessions Assisting development and testing teams with their design questions
  • Coordinating cross-functional teams for each project End to End Functional Tester.
03/2005 to 04/2011
End to End Functional TesterComcast Corporation
  • Functional Use case review Creation of test plans and test cases
  • Leading test efforts
  • Lab coordination regarding software builds, switch upgrades, restarts, etc.
  • Executing test cases for provisioning High Speed Internet services
  • Training new employees on the billing systems as well as the provisioning flows and how to test the systems for both High Speed Internet and Comcast Digital Voice
  • Hosting defect status calls, reporting defects and assisting in resolving defects
  • Updating test cases to reflect changes in requirements
  • Writing requirements for the Automation engineers
  • Creating shell scripts and SQL queries to assist in data gathering as well as removal of data for the testing teams
  • Writing requirements for Lab Monitoring Troubleshooting communications issues with other labs and applications
12/2003 to 10/2005
Quality Control AnalystUniprise Technologies/United HealthGroup
  • Reviewing requirements
  • Creating and executing test plans/cases
  • Performing test execution during day of install
  • Reporting defects
  • Assisting in resolving defects.
05/2000 to 11/2003
Performance Test Engineer and Systems AnalystTelcordia Technologies
  • Testing and evaluating the Service Delivery/Order Manager product as it pertains to performance requirements
  • Constructing test cases, scripts, etc. in order to gather the necessary information to evaluate the products
  • Documenting and communicating recommendations to Development, Requirements and Architecture groups to ensure the best performance for the clients
  • Evaluating and making recommendations regarding hardware for both client and server components
  • Documenting all findings and reporting any unexpected outcomes
  • Assisting development staff and systems engineers in requirements gathering and transposition to test case scenarios
  • Designing, analyzing and writing requirements for a Customer Relationship Management System
  • Working with off-site groups and coordinating team members' efforts to reduce the amount of time to create requirements documents
  • Working heavily with developers and system testers as well as those responsible for creating user guides and on-line help
  • Documenting requirements for new releases of the product and working with Development team when requirements were not met
  • Providing production support for BellSouth in regards to performance testing on-site
12/1995 to 11/2000
Information Analyst/SpecialistElectronic Data Systems
  • Performing system analysis and design
  • Writing detailed program specifications
  • Compiling project plans and personnel availability/utilization using MS Project Writing code and test plan documents (including test cases)
  • Testing
  • Creating technical documentation
  • Performing post implementation support
  • Mentoring peers
  • Performing user support including creating and executing ad-hoc queries for the users
  • Interviewing candidates for both EDS and AT&T (my client at the time)
06/1986 to 12/1995
Senior Programmer/AnalystContinental Insurance Company/CNA
  • Writing detailed program specs 
  • Creating feasibility studies and project plans 
  • Coding, testing, debugging 
  • Deploying programs into Production 
  • Performing user and technical support 
  • Training others in user/tech support as well as leading and supervising consultants on coding and testing projects.
05/1985 to 11/1986
Associate ProgrammerEXXON Research and Engineering Company
  • Responsibilities included programming in FORTRAN on both an IBM Mainframe and PCs, user support, generating quick reference cards for System users and training users on use of Host systems
Education
1986
degree: Computer Sciences
Fairleigh Dickenson College - Madison, NJ
1985
Associate of Applied Science: Computer Sciences
Morris County Community College -
1980
Biology Animal Sciences
Rutgers University, Douglass College -
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Resume Overview

Companies Worked For:

  • Comcast Corporation
  • Uniprise Technologies/United HealthGroup
  • Telcordia Technologies
  • Electronic Data Systems
  • Continental Insurance Company/CNA
  • EXXON Research and Engineering Company

School Attended

  • Fairleigh Dickenson College
  • Morris County Community College
  • Rutgers University, Douglass College

Job Titles Held:

  • Solution Designer
  • End to End Functional Tester
  • Quality Control Analyst
  • Performance Test Engineer and Systems Analyst
  • Information Analyst/Specialist
  • Senior Programmer/Analyst
  • Associate Programmer

Degrees

  • degree : Computer Sciences
    Associate of Applied Science : Computer Sciences
    Biology Animal Sciences

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