Solution Architect resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Extensive professional experience in Analysis,Design,Development,application maintenance and Live application/ Production Server on call operational support (24/7) in Banking/Financial service applications, Healthcare applications. Implemented activities through Unix Korn Shell Scripts,Perl,C,C++, PL/sql,Sql and Web services that impact important components/processes of the Application/ production servers. Worked on upgrading software, configuration, managing large data, System monitoring and security. Expertise on Object oriented concepts, Syncsort , Oracle procedures, functions, triggers, PL/SQL packages. Expertise on Automation of production and member testing environments to increase productivity. Extensive experience on User Acceptance, Black Box, White Box, and Unit testing. Expertise on new member onboarding and several migration projects.
Roguewave,OCCI,Perl, Web Service protocols (SOAP, REST, XSD and WSDL),PHP,Syncsort,Software Engineering Methodologies/Tools/Technologies PVCS,GSM,QC, Jira , Maven, Subversion, Tortoise SVNOperating Systems UNIX ( Solaris and AIX) ,Windows 98/2000/XP/7/NT
Accomplishments
Experience
Solution Architect, 01/2012 to 11/2014 Amazon.Com, Inc. – Phoenix, AZ,
Project Name: EDSC-MDM Description: The Centers for Medicare & Medicaid Services (CMS) initiated the Enterprise Data Services Contract (EDSC) to develop a Master Data Management (MDM) system.
The primary objective of the MDM system is to focus on eliminating redundancy, inconsistency, and fragmentation by having a single, synchronized, comprehensive source of authoritative data in selected data domains.
The initial domains will be Beneficiary, Provider, Organization, and Program.
Responsibilities: Design, develop and implement applications appropriate to business needs and requirements.
Interface with customers to identify and understand their business goals.
Perform analysis and evaluation of customer requirements.
Develop appropriate software development life cycle logistics to suit business objectives.
Provide strategic organizational direction in developing applications.Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
Project Manager, 06/2006 to 2012 Jabil Circuit – Hanover Park, IL,
Offshore Project Manager and Handled 25+ team
Module Leader, 11/2014 to 01/1 Humana Inc. – Freeport, IL,
Project Name: Rapp Collin Migration Description: Rapp Collins-Costa Rica provides file integration and translation services and other ancillary processing services for Cardholder Solutions (CS) in Latin America (LAC).
The primary business objective of the disintermediation project was to eliminate Rapp Collins access to card numbers and other cardholder personally identifiable information, as well as reducing the percentage volume of Santander Brazil data being processed on Rapp Collins' platform.
Responsibilities: Design, Development, Code review and unit testing.
Development of automation tool to facilitate member testing.
Member testing by comparing the inbound files between new and old system.
Data migration and setting the production environment.
Sr Software Engineer, 01/1 to 01/1 Gartner – Irving, TX,
Project Name: The HSBC OptiPay project for MRS Description: The HSBC OptiPay project for MRS aimed to provide improved loyalty services to HSBC cardholders.
HSBC was to introduce new OptiPay programs that were purely debit based.
To support the OptiPay programs of HSBC, MRS needed to enhance its existing system for processing debit transactions.
Responsibilities: Responsible for all deliverables.
Impact analysis for new requirements/enhancements Preparation of Design document.
Coding/Code Review.
Unit Testing.
Performed general system maintenance and production support and involved carrying out time critical activities and day to day activities on Production databases.
Software Engineer, 01/1 to 01/1 San Francisco Goodwill – Burlingame, CA,
Project Name: Barclay Analytics Description: This project is designed to demonstrate that the analysis and insights generated from market basket analysis coupled with subsequent communications campaigns can help Barclaycard, Bhs, and MasterCard achieve their collective marketing goals.
By looking at market basket data, MasterCard can put strategies into place that will lead to successful cross-sell initiatives.
Responsibilities: Analyzed issues and patch failures and executing the fixes for the same.
Strongly participated in Performance Tuning and Handled Release activities in production server.
Coding and Code Review, Unit Testing.
Impact analysis for new requirements/enhancements Preparation of Design document.
Senior Developer, 06/2000 to 05/2004 Covansys – City, STATE,
Project Name: Consumer Solutions Operations Description: Master Card Rewards System (MRS) is end to end product which takes care of issuing points and redemption of points for a cardholder by processing the transactions done or by the input given by the members.
The module involves front end apps for Customer Service, Internet Redemptions and System Maintenance.
The system also involves a huge Batch Processing for Billing, Settlement and Statements.
The Business rules are taken care by the Back End applications.
Responsibilities: Responsible for large data live production server operational support and application support, maintenance and documentation, coding, performance testing, test cases, Build, Bug fixing (UAT) and Business/Vendor/other team Coordination.
Good exposure to maintain multiple applications, running outage & taking incident calls by 24/7.
Mentoring technical and Business information to team members and addressing their technical queries Prepared Knowledge Transfer Plan and executed it successfully.
Monitor to make sure the response and resolution times of production issues are within SLA limit.
Creation of new batch managers and setting up database parameters as per different member request.
Automation of production and member testing environments to increase productivity.
Monthly and Quarterly statement generation for member banks.
Any production fixes in C++ applications and Unix shell scripts that require urgent attention to reduce system impacts.
Guiding the team members to resolve the GSM tickets in timely manner.
Constantly updated Wiki with procedures that might be useful for other developers in the team.
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