Designed a robust connected car platform which formed the core of AT&T Drive Studio, the first connected car innovation center in the U.S. to be opened by a wireless carrier.
Built smart, differentiating features and APIs such as
* Advanced Diagnostics
* Vehicle Telematics
* Remote Services
* Security Policy Enforcement based on driver profiles
* Smart Home remote monitoring features
* Voice Recognition
* Automotive App Store
* Infotainment features such as audio and video content streaming
Supported 50+ demonstrations to global car manufacturers and device manufacturers as a subject matter expert
On-boarded 20+ 3PP vendors and application development entities into the connected car ecosystem
Bootstrapped operator subscriber base to several thousands by implementing a truly scalable multi-tenant connected car solution powered by Ericsson service delivery platform and Service Composition framework which went live for OEM-s like BMW and Porsche.
09/2015 to Current
Solution ArchitectEricsson － Plano, TX
Drive implementation of Connected Vehicle Cloud and smart cities projects for operators and multiple device manufacturers across North America and globe.
Formulate strategic road-map and vision for operators and corporations to build innovative bleeding edge solution in IOT and M2M paradigm.
A very hands on person who can dive into the code without losing focus of the bigger picture.
Play scrum master role in multiple projects and programs and help implement agile ways of working by adhering to lean and scaled agile principles.
09/2012 to 09/2015
Solution ArchitectEricsson － Kolkata, West Bengal
Design and architect solutions in Machine-to-machine (M2M) and Internet of things (IOT) landscape with a view to enabling a networked society.
Technology consulting in the domains of smart cities, connected vehicles and help customers embrace the connected world.
Design and implement customized software solutions in the telecom domain for several global corporations.
Help in establishing agile practice across the board in the organization.
11/2005 to 06/2011
Advisory ConsultantIBM － Wellington, Kolkata, Istanbul
Deliver multiple large-scale business transformation projects for top retail and banking clients using IBM proprietary service oriented architecture framework and open source business process automation tools and rule engines.
Implementation experience of large scale CRM solutions across industries for clients such as Bank of NewZealand, Barclays Bank of UK, Wellsfargo Bank, IS Bank of Turkey , British Sky Broadcasting Corporation(UK).
In depth knowledge over business processes particularly in areas like Customer Care, Self-Service, Contact Routing, Campaign Management, Lead & Opportunity Management, Wealth Management etc in a Contact Center CRM implementation.