solution architect and cloud devops engineer resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Solutions Architect and Azure Cloud Engineer with almost nine years of large scale on premise data center, and now, Azure cloud enterprise environment experience. Skilled in secure and scalable cloud workload implementations, leading cross team collaboration, and cloud governance adoption. Utilizing CCoE best practices, displayed proficiency in analyzing requirements for application workload migrations and providing best practices for cloud implementation through hands on sessions and recommended processes. Proved to successfully Co-lead a CCoE continuously hitting scheduled goals and demoing deliverables while supporting the customer's vision in cloud adoption. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

  • Microsoft Azure
  • Azure PowerShell and Azure CLI
  • Teamwork and Collaboration
  • Source and Version Control: Git, Visual Studio Code
  • Analytical Thinking and Problem Solving
  • Agile/Scrum Methodology
  • Design Patterns and Principles
  • Linux Environments
  • Security Planning
  • Process Improvement
  • Eagerness to Learn New Technologies
  • Strong Interpersonal and Communication Skills
Work History
Solution Architect and Cloud DevOps Engineer, 09/2020 to Current
L3harris Technologies, Inc.Ashaway, RI,
  • Co-lead CCoE US team in onboarding workload teams to Azure with goal of migrating their applications from on premise DC to Azure Cloud.
  • Conducted 20+ application environment intake calls to assess and strategize refactoring on premise app environments to migrate to Azure cloud, factoring network, storage, and compute requirements.
  • Successfully coordinated migration of 20+ applications into Dev/Test/Acceptance network and then into production Azure environments once all documentation, approvals and security validation was complete.
  • Conducted training sessions with workload teams on best practices on CCoE way of working and process of migrating applications to Azure cloud using app onboarding process.
  • Hosted training sessions on Azure DevOps platform with YAML build and release infra as code pipelines with ARM templates.
  • Worked with teams to decide landing platform for apps such as Azure Kubernetes Service, App Services or VMs based on skill level of team.
  • Carried out approved network and firewall updates in Azure through IaC pipeline for application environment while maintaining IP address space.
  • Mapped most ideal Azure storage solution for application environments based on functionality, performance, and cost on following services: Azure NetApp Files, BLOB storage account, Azure Files.
  • Escalated high priority OS and app security patches for large Azure environment and verified patching status via Azure Security Center.
  • Through SCRUM methodology, lead and organized PI objectives mapped to sprints based on prerequisites and priorities determined by customer.
IAAS Engineer, 08/2016 to 08/2020
Engility CorporationCharleston, SC,
  • Lead engineered many data center build projects, coordinating multiple teams to meet project deadlines.
  • Built and maintained Cisco FlexPods with UCS converged stacks, carrying out upgrades to UCSM and blade firmware, and doing hardware break fixes on production environment as needed.
  • Configured and managed VMware vCenter environment comprised of multiple ESXi host clusters with DRS, VMotion, HA and vCenter HA features tuned to environment demands.
  • Configured and managed Citrix XenDesktop VDI environments on Cisco HyperFlex and Dell ScaleIO converged storage platforms.
  • Installed, configured, troubleshooted RedHat Linux and Microsoft Windows servers tailoring file system and OS to enterprise application requirements.
  • Used Ansible to automate changes on multiple servers at once.
  • Utilized Git for version control of Bash and Ansible code.
  • Collaborated with storage team members to create and mount NFS, ISCSI, SMB/CIFS storage on Linux and Windows servers.
  • Administered RedHat Satellite package manager ensuring all RedHat servers are registered, subscribed, and compliant with up-to date IT Security requirements.
  • Troubleshooted multi-tenant network environments and coordinated firewall rule updates to accommodate application network traffic requirements.
  • Collaborated with internal CA to create and install SSL certificates for Apache and IIS web servers.
  • Conducted thorough assessments of more than 30 Linux and Windows application servers documenting network and application dependencies and requirements to facilitate successful greenfield migrations.
  • Built strong and close relationships with multiple customers by demonstrating competency in broad range of technologies and quickly resolving technical issues.
  • Conducted network surveys to complete detailed logical network diagrams documenting customer environment using MS Visio.
  • Traveled domestically to rack and configure UCS servers and VMware clusters for customers.
  • Used CLI, system logs, Nmap, Splunk, and MS Operations Console to diagnose and resolve DNS, DHCP, connectivity, authentication, and application issues on Linux and Windows servers.
  • Triaged with vendors such as Cisco, RedHat, and VMware support resolving technical issues when needed.
  • Planed, strategized, and documented business impacting infrastructure changes to be executed within approved change maintenance windows.
Network Engineer, 02/2013 to 08/2016
Gilead SciencesCity, STATE,
  • Analyzed switch, router, and server logs to diagnose and resolve network issues in a timely manner.
  • Utilized SolarWinds to monitor network, respond to alerts and triage with service providers to resolve circuit issues in timely manner.
  • Racked and configured switches and routers in FDA regulated environment.
  • Troubleshooted LAN including Cisco Catalyst switches, wireless APs, restricted VLAN lab environments, workstation computers, IP phones, IP cameras, and analog fax machines.
  • Collaborated with marketing department and web hosting vendors to launch product websites through DNS zone file administration, domain registrations and transfers, as well as SSL certificate management.
  • Delivered excellent customer service and met SLAs while working through average of 20 tickets daily and multitasking after hours network and telephony projects using change management procedure.
  • Successfully migrated more than 3000 IP phones and VG224s from Call Manager ver 6 to 9.
  • Trained local and global support staff on telephony, RSA VPN, and telepresence setup and troubleshooting processes.
Documentation Analyst, 08/2012 to 02/2013
Salesforce.comCity, STATE,
  • Expedited new hire on-boarding process by creating four employee training documents with Information Technology Infrastructure Library methodology for internal use.
  • Developed swim lane documents to visually describe process flow using Microsoft Visio.
  • Created detailed, comprehensive user training documentation for internal development solution.
Certificate in Fundamentals of Technical Support: Information Technology, Expected in 10/2014 to City College of San Francisco - San Francisco, CA,
  • Certificate in the Fundamentals of Technical Support Completed coursework in Computer Networking and Information Technology
  • One-year course deep dive on CCNA Route and Switch curriculum
  • Microsoft Server 2012 configuration and administration course
IT Training And Internship : Information Technology, Expected in 01/2013 to Year Up - San Francisco,

IT Training and Internship Strengthened computer knowledge through hands-on projects of disassembling and reassembling computers as well as learned fundamental troubleshooting tactics for software and hardware problems


Certified AZ-104, Microsoft Azure Administrator - January 2021

Certified CCNA, Cisco Routing and Switching - August 2014


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Resume Overview

School Attended

  • City College of San Francisco
  • Year Up

Job Titles Held:

  • Solution Architect and Cloud DevOps Engineer
  • IAAS Engineer
  • Network Engineer
  • Documentation Analyst


  • Certificate in Fundamentals of Technical Support
  • IT Training And Internship

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