Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
OBJECTIVE: Position of Software Quality Assurance Engineer. SUMMARY: 10+ years of commercial experience in the area of Software Quality Assurance. Worked as a Software QA Engineer, leading the projects for innovative Companies such as Liberate Technologies Inc., Adecco USA Inc., and Visa Inc. Experience in all stages of application testing, including functional, regression, accessibility, backend testing, and performance testing. Excellent writing abilities, demonstrated during creating and maintaining test cases, test plans, and additional projects documentation. Proficiency in testing techniques, including manual and automated approaches. Strong team player with ability to work productively in a team as well as individually. High level of maturity and responsibility in making efficient, cost-effective decisions. Extremely self-organized and self-disciplined high performer. Results-oriented with ability to prioritize workload and shift attention among changing tasks and priorities. Detail-oriented, strong analytical and problem-solving skills, fast learner. Loyal to Company values, promote healthy and productive lifestyle. Proficient in working in agile environments utilizing scrum methodology.
  • QA expert
  • Test case documentation
  • Selenium IDE/RC tests
  • Deep knowledge of manufacturing software test methodologies.
  • Prior supervisory experience
  • Keen eye for detail
  • UNIX shell scripting
  • Expert in regression testing
  • SAP software application for quality assurance
Technical Skills

Quality Assurance

  • Streamlined QA process to increase efficiency and reduce new product rollout time by one week.

Collaborated with small team to design and implement enhancements for 14 projects which resulted in a revenue increase of 30%.Technical Training

  • Actively mentored, trained and supervised new web developer for several months to improve HTML, CSS, Javascript, debugging and general professional skills.

Work Experience
Software QA Engineer, 10/2012 - 05/2013
Plansource Charleston, SC,
  • WinNT, Win2000, RubyMine, SOATest, SoapUI, Cucumber, JRuby, Splunk, Jira, Android, iCloud, iOS, ADB Support Agile/Scrum software development via planning, designing, developing and executing various manual and automated software quality processes within the Scrum methodology using Test Driven Development effort.
  • Perform complete test coverage of application including smoke tests, functionality, regression, security (intrusion prevention), accessibility, and testing on mobile devices (iOS, Adroid).
  • Create technical/automated solutions for increasing the efficiency of the UI testing effort.
  • Write Features test steps in Cucumber, convert into Test Scenario-Steps, and create JRuby automation script to verify Test Case coverage.
  • Use latest innovative automation tools and solutions: SOATest - for backend testing, Cucumber/JRuby 1.6.7 - for UI testing.
  • Share my knowledge of project by training new peers and testers.
Solutions Configuration Manager, 2009 - 2011
Ssi Schaefer Systems International North America Charlotte, NC,
  • WinNT, Win2000, FieldGlass, Provade, SalesForce, Beeline, Oracle Supplier Network, Outlook, Excel, Access, MS Word Lead the projects implementing new customers and converting existing customers into InSite and Provade applications.
  • Implement SOW for Bank of America as a new feature offered by Adecco.
  • Execute customer data analysis, configuration, cleanup, upload, and maintenance for InSite and Provade applications.
  • Support the Project in the implementation and post-implementation stage, providing QA of loaded data.
  • Work on incoming issues resolutions internally with Data Support and Product teams and externally with Clients and FieldGlass support team.
  • Verify the integrity of data and make configuration changes for implemented customer (new rates, titles, work sites, suppliers).
  • Provide Data Support to the clients in the areas of data verification, management, and configuration.
  • Communicate issues and resolutions efficiently internally and externally utilizing SalesForce application.
Software QA Engineer, 2003 - 2009
Ssi Schaefer Systems International North America Lodi, CA,
  • Java, WinNT, Win2000, WinXP, Microsoft Visual SourceSafe 6.0, Bugzilla, WinRunner, Quality Center, Selenium Work on site of Adecco's Client, as a member of QA team.
  • Perform testing of several versions of WorkCard Application including formal build acceptance, functionality, and regression testing.
  • Execute Feature and Regression testing of WorkCard Application utilizing WinRunner, Selenium, and Quality Center Automation Tools.
  • Participated in several live releases of the Production Site for WorkCard Application.
  • Use Microsoft Visual SourceSafe 6.0 in the process of planning, test suite/case writing, and execution of the test cycles.
  • Work with Bug Reports (filing, tracking, verifying, and closing) utilizing Bugzilla (BTD used by the Company).
  • Carry out "Test Cases Database" Project for the Company.
  • Evaluate the weight and priorities for testing areas and assign them to the members of the QA team.
  • As a "Gate Keeper" for Company's TCDB, write Procedures/Instruction documentation; develop.
Software QA Engineer, 1999 - 2003
Liberate Technologies City, STATE,
  • JavaScript, HTML, Java, WinNT, Win2000, WinXP, Microsoft Visual SourceSafe 6.0, Buggo Completed test cycle of several major releases of Liberate software (Smart TV): Connect 2.0; TV Navigator (eTV) project as Client QA Lead; DTV 4.0 ("Sheep") project as Client QA Lead; NLC Platform "Sonoma" project; Charter-West Virginia Demo of DTV 1.3 on SA 3100; TV Navigator 1.2.7 / 1.3 Releases Performed white box and black box testing including acceptance, full functionality, stress, load, and regression testing on multiple platforms (Windows 2K / NT, GI, Pace 1000 / 2000 / 4000, NTL 1000 / 2000 / 4000, SA 2000 / 3100, NLC).
  • Executed automated test suite scripts, interpreted and reported results into test cases database.
  • Developed test plans and test cases for the new features and releases.
  • Escalated issues/bugs with management and development for resolution.
  • Worked closely with development team, QA team members and Project Management group on analyzing new features, applications issues and.
Education and Training
Master of Science: Chemistry and Biology, Expected in
Moscow State Pedagogical Academy - Moscow,
Certificate, Software QA, Portnov Computer School, Mountain View, CA Computer Science classes: , Expected in
College of San Mateo - Moscow, CA

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School Attended

  • Moscow State Pedagogical Academy
  • College of San Mateo

Job Titles Held:

  • Software QA Engineer
  • Solutions Configuration Manager
  • Software QA Engineer
  • Software QA Engineer


  • Master of Science
  • Certificate, Software QA, Portnov Computer School, Mountain View, CA Computer Science classes

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