Systems Analyst/Computer Technician with background in imaging, printer installation, memory installation, hard drive installation, upgrades, and general troubleshooting. Software testing working with developers overseas and working closely with a Business Analyst. Seeking challenging position with opportunities for expanding upon existing skill base.
Agile software methodology
Strong communication skills
Windows Server 2003
Problem Solving, Problem Reduction
Develop Solutions by preparing and evaluating alternative workflow solution
Performed ongoing performance tuning
Define application problem by conferring with clients/users; evaluation procedures and processes.
Assisted in other departments by developing reports needed to project certain requirements such as sales, hours, etc.
Applied updates/upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure/Add new services as necessary
Performed ongoing performance tuning, hardware upgrades, and resource optimization as required.
Software Analyst08/2015 to CurrentDigital CurrentMesa, AZ
Software tested working with developers that were located overseas. This required using my interpersonal relation, problem solving, and problem reduction skills.
I have worked closely with the Business Analyst of the company in mapping out new process that the company would benefit from and also location any flaws that were originally implemented that would need to be revised.
Assist other departments in developing new reports with the needed requirements
Designer Care Representative11/2013 to 03/2015Origami OwlChandler, AZ
Created spreadsheets and.or templates, via Microsoft Word and Excel for special assigned projects
Responded to email inquiries and assisting designers/representatives of the company
Edit and review assigned projects and others within a team environment
Extensive research to ensure project is accurate and valid
Transportation Security Officer10/2011 to 10/2013Transportation Security AdministrationPhoenix, AZ
focus and awareness while working in a stressful environment which includes
noise from alarms, machinery and people, crowd distractions, time pressure, and
disruptive and angry passengers, in order to preserve the professional ability
to identify and locate potentially life threatening or mass destruction
devices, and to make effective decisions in both crisis and routine situations.
screening equipment to identify dangerous objects in baggage, cargo and on
passengers, and preventing those objects from being transported onto aircraft
Controlling terminal entry and exit points
High School Diploma2010Chandler High SchoolChandler, AZ, United States
Training Program: 3D Animation2010East Valley Institute of TechnologyMesa, Arizona, United States
2 years experience in developing 3D models and architecture with animations via 3DS Max.
Developed video games as part of assignments which consisted of architecture of objects, some programming, converting certain files/objcts to ensure everything is functional, testing.
Working towards associates, latest time registered May 2015: Audio ProductionMesa Community CollegeMesa, AZ, United States2 years experience and learning producing sounds, editing, combining sounds together, excessive testing and listening.
Proficient and intermediate skills in the following systems: Microsoft Excel, Powerpoint, Microsoft Word, 3DS Max, Adobe Photoshop
Excellent in building up social media followers. Some Search Engine Optimization experience.
Experienced in developing reports via Excel, currently learning some VBA basics.
Technical when it comes to computers as far as building, upgrading, installing, and always learning when new technology arises.