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social worker resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Social Worker talented at setting patients at ease and structuring treatment plans around each patient's strengths. Passionate about social work and committed to providing the highest level of care to patients.

Skills
  • Community outreach expert
  • Patient-centered care
  • Confidential documentation and recordkeeping
  • Strategic planner
  • Psycho-social assessments
  • Community referrals
  • Staff development
Experience
11/2016 to Current Social Worker Lutheran Services In Iowa | Council Bluffs, IA,
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Liaised between clients and community agencies to arrange assistance in housing, education and child care for clients.
  • Coordinated care for medically-complex patients experiencing difficulties obtaining social services.
  • Contacted child protective services regarding identified, at-risk children.
  • Produced referrals for various community resources, housing and transportation services.
  • Performed psychosocial assessments to identify barriers in patient ability to obtain or use medications.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
  • Maintained confidential case documentation.
  • Maintained caseload of 70 patients, working under strict deadlines.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Collaborated with multidisciplinary team of mental health case managers and disability workers.
  • Leveraged case management tools and referrals to link clients to community resources.
  • Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Served as client advocate and promoted ideas that aligned with client best interest.
  • Maintained lists of resources helpful to clients.
  • Provided education and support to patients' family members.
  • Attended meetings, training, conferences and seminars to advance professional knowledge.
  • Developed workable solutions for recurring problems for individuals and families.
  • Educated residents and families regarding community resources.
  • Collaborated with internal and external providers to obtain patient medications.
  • Interviewed patients and relatives to compile detailed social and psychiatric information.
  • Performed psychosocial assessments and documented casework.
  • Managed caseloads and advocated for client rights.
  • Evaluated and addressed individual client needs and concerns.
  • Maintained thorough case history records and wrote detailed reports.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Consulted with other professionals regarding treatment of specific clients.
to Administrative Assistant Booz Allen Hamilton Inc. | Silver Spring, MD,
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
to Word Processing Operator State Of Florida-DOH-Children's Medical Services | City, STATE,
  • Reviewed data for deficiencies or errors and corrected any incompatibilities.
  • Accurately entered data in numerical and alphabetical order.
  • Complied with security policies and kept information confidential.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Collaborated in development of support staff procedures.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks, including scheduling medical appointmetns for patients and direct contact wtih physicians' office to ensure patients needs were met. Provided medical records needed for best outcomes. Worked closely with nurse care coordinators in the case management of children with chronic conditions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in 04/2019 to to Master of Arts | Human Services Southeastern University, Lakeland, FL GPA:
Expected in 10/2016 to to Bachelor of Science | Human Services Southeastern University, Lakeland, FL GPA:
Expected in 03/2014 to to Associate of Arts | Liberal Arts And Sciences Gulf Coast State College, Panama City, FL GPA:
Expected in 05/2003 to to Associate of Applied Science | Business Administration And Management Gulf Coast State College, , GPA:
Expected in 06/1983 to to High School Diploma | Baker High School, Columbus, Georgia, GPA:

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Resume Overview

School Attended

  • Southeastern University
  • Southeastern University
  • Gulf Coast State College
  • Gulf Coast State College
  • Baker High School

Job Titles Held:

  • Social Worker
  • Administrative Assistant
  • Word Processing Operator

Degrees

  • Master of Arts
  • Bachelor of Science
  • Associate of Arts
  • Associate of Applied Science
  • High School Diploma

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